Today, travelers expect a seamless travel experience from booking through to the stay. Access to information, digital services, and real-time assistance have become key elements of customer satisfaction.
For travel agencies and tour operators, meeting these expectations means guiding the customer well beyond the booking, all the way to their vacation destination.
With MyHolidayApp, MTS Globe brings together in a single platform practical information, destination expertise, supplementary services, and local assistance. A solution designed to offer travelers a smoother, more autonomous, and more connected experience.
For travel agencies and tour operators, meeting these expectations means guiding the customer well beyond the booking, all the way to their vacation destination.
With MyHolidayApp, MTS Globe brings together in a single platform practical information, destination expertise, supplementary services, and local assistance. A solution designed to offer travelers a smoother, more autonomous, and more connected experience.
A travel companion accessible at any time
Available in 11 languages, MyHolidayApp supports travelers at every stage of their stay through a simple, intuitive interface.
The app centralizes all essential information:
Review your trip
Customers can easily access their flight details for both arrival and departure, enabling them to travel with peace of mind.
Discover your destination
Practical tips, local recommendations, useful information, and emergency numbers: travelers can prepare their stay before arrival and make the most of their destination.
The app centralizes all essential information:
Review your trip
Customers can easily access their flight details for both arrival and departure, enabling them to travel with peace of mind.
Discover your destination
Practical tips, local recommendations, useful information, and emergency numbers: travelers can prepare their stay before arrival and make the most of their destination.
Find your transfer
Transfer information can be consulted in just a few clicks. Travelers can know their pickup point, check schedules, and even opt for additional services to increase comfort.
The app also allows real-time tracking of transfer status and any updates.
Simplify your hotel arrival
Travelers can access their reservation details, complete online pre-registration, or request additional services such as early check-in or late check-out.
Book activities and add-on services
Excursions, cultural activities, local experiences, or supplementary products: MyHolidayApp enables tailoring the customer experience while creating opportunities for upselling.
Around-the-clock assistance
Thanks to built-in assistance features and chat support, travelers can obtain help quickly, wherever they are during their stay.
Transfer information can be consulted in just a few clicks. Travelers can know their pickup point, check schedules, and even opt for additional services to increase comfort.
The app also allows real-time tracking of transfer status and any updates.
Simplify your hotel arrival
Travelers can access their reservation details, complete online pre-registration, or request additional services such as early check-in or late check-out.
Book activities and add-on services
Excursions, cultural activities, local experiences, or supplementary products: MyHolidayApp enables tailoring the customer experience while creating opportunities for upselling.
Around-the-clock assistance
Thanks to built-in assistance features and chat support, travelers can obtain help quickly, wherever they are during their stay.
The benefits of MyHolidayApp for travelers
• Free, easy-to-use web app
• Simply accessible via a link, no download required
• Available in 11 languages
• All stay information centralized in one place
• More autonomy throughout the journey
• Easy access to transfers, hotel services and excursions
• Assistance available at any time
• A travel experience that’s smoother and more comfortable
• Simply accessible via a link, no download required
• Available in 11 languages
• All stay information centralized in one place
• More autonomy throughout the journey
• Easy access to transfers, hotel services and excursions
• Assistance available at any time
• A travel experience that’s smoother and more comfortable
A tool dedicated to customer satisfaction
For French tourism professionals, the quality of the customer experience is no longer limited to the sales transaction.
Travelers now expect digital support before, during, and after their stay. By bringing information, services, and assistance closer to customers, MyHolidayApp enhances every step of the traveler journey.
A solution that helps strengthen customer satisfaction, foster traveler autonomy, and create new opportunities for additional revenue for both distributors and tour operators.
With MyHolidayApp, MTS Globe offers a new way of traveling: simpler, more practical, and more connected.
With MyHolidayApp, MTS Globe offers a new way of traveling: simpler, more practical, and more connected.
