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An importance all the more evident since some institutions, like the largest museum that claims to be the Louvre, can falter.
Lootings raise questions about security. Strikes, the discomfort of indispensable staff who are often undertrained and underpaid, tarnish the image of the museum institution.
As for the abundance of crowds too often poorly managed, and the admission fees that can be prohibitively high, they constitute other problems common to the “stars” of the profession.
Thirty-two euros now for non-European visitors is a lot. Way too much! No discounts for seniors, which is unacceptable when our British neighbors or farther afield, in Brazil, offer seniors free admission!
And what about those over 26? They pay full price! Expensive, too expensive!
Audiences: Key Figures
– One in five French people took part in at least one free museum or heritage event in 2024, such as the European Heritage Days, the European Night of Museums, or Nuit Blanche;
– 65% of museum or heritage site visitors believe that Artificial Intelligence (AI) tools can be a valuable complement to traditional devices (labels, audio guides, screens, apps, etc.);
– the appeal of paid immersive experiences is confirmed: 14% of visitors say they have visited an exhibition with a paid immersive route at least once in their life (+5 points compared to the previous survey).
Sources: 2025 Museum and Heritage Audiences Barometer, conducted by Test and the Gece Institute.
The Bilbao Effect: The Tourism Showpiece
Whether we like it or not, the formidable silhouette of the Guggenheim Museum Bilbao designed by architect Frank Gehry has become so iconic that it sparked a architectural race with new entrants such as the Confluences in Lyon, the MUCEM in Marseille, the Louvre Abu Dhabi, the National Museum of Qatar in Doha by Jean Nouvel, and many others across Saudi Arabia, the USA, and China.
Having become a destination in its own right whose success remains undiminished, the museum has entered both tourist and local practices. Thus, about sixty national museums in France recorded 12 million visitors, a historic record.
The Louvre alone turns around 9 million entries. The museums of the city of Paris also progressed, drawing more than 5 million visitors.
These performances are likely to be surpassed thanks to more dynamic and effective strategies unveiled at the latest Museum Connections, featuring debates, roundtables, and various presentations. Too numerous to list, we will highlight a few.


