Simplified Training for Assur-Travel Partners


Le site de e-learning conçu par Assur-Travel © Shutterstock

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Offers and Tools for Tourism Professionals

As a wholesale broker and administrator, Assur-Travel has developed modular travel insurance ranges tailored to the needs of tourism professionals.

Since the health crisis, travelers have become more attentive to the guarantees included in their policy. They seek coverages that fit their situation, easy to understand, effective in case of unforeseen events, while remaining affordable and supported by rapid assistance.

Beyond its insurance solutions, the Lille-based company provides tourism professionals with a set of tools and services designed to facilitate the marketing of its offerings and to support them daily in their business.


Innovative tools to simplify management

The opening of an account with our sales team gives you access to a set of tools designed to facilitate the marketing of our travel insurance products and to support you on a daily basis.

Among them, an intuitive e-learning platform allows you to train at your own pace on all topics related to travel insurance. The modules cover, among other things, the guarantees of the contracts, how to present them to clients in plain language, sales techniques, the declaration and monitoring of claims, and the regulatory framework of the profession. Numerous practical cases and content dedicated to tourism trades enrich the training.

Accessible at any time, this platform enables everyone to progress according to their availability, with no calendar constraints. Knowledge is validated through interactive quizzes, up to earning a certification attesting to the training path.

Assur-Travel also provides a credit card comparator. This tool allows you to compare, in just a few clicks, the guarantees of a travel insurance contract with those of the client’s credit card, regardless of their bank or card tier (Classic, Gold, Infinite, etc.).

Partners also have a secure underwriting extran et, a true centralized management space. They can subscribe to contracts, declare and track claims in real time, consult the general terms and conditions, access the amount of their incentives and find all the tools at their disposal, including the credit card comparator.

Finally, always with the aim of fully automating subscriptions, increasing productivity and centralizing information, web services and APIs have been developed by our IT developers to integrate the sale of insurance with that of travel.

Access to digital tools designed to simplify the management of your business and boost productivity!


Human resources for tailored responses

All based in Villeneuve-d’Ascq in the north of France, most Assur-Travel employees speak multiple languages.

To ensure efficient after-sales service and to cope with the surge in activity, the claims department has added 10 new people in the last six months.

That’s around forty people dedicated solely to handling your files and answering all your questions, immediately by phone or email.

Our motto: ensure processing times and, above all, reimbursements that do not exceed five days!

For our major account clients we go even further by assigning them a dedicated account manager who knows all processes and can address each of the client’s issues. A relationship of trust is established, and communication is facilitated.

Finally, to energize the network, we offer webinars and training sessions remotely or in person (on request), depending on the needs and topics of our partners.

A quarterly newsletter is published to inform about our latest news.

If you wish to work with a human-sized company, with contacts who provide tailored answers, do not hesitate to choose Assur-Travel to support you.


Find us at the IFTM trade show on stand R087!


Contact us to offer the best travel insurance to your clients!


Une formation simplifiée pour les partenaires Assur-Travel
For all requests related to your commercial activity (proposals/quotes, contract issuance and setup, addenda, issuance or modification of policy notices, rate changes…), please contact our teams at:

[email protected]

www.assur-travel.fr

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Amara Nambinga

Amara Nambinga

I write about tourism, culture, and emerging destinations with a Namibian perspective. Through my articles, I try to highlight the places, people, and travel stories that show how Africa and the wider world are changing.