Assur-Travel: Your Growth Partner


Assur-Travel a mis en place un comparateur de cartes bancaires « Claire » © Assur-Travel

Climats du Monde


A Network of Partners in Constant Expansion

Cruise operators, organizers of school trips, specialists in group travel, coach operators, campsites, business travel agencies, reservation centrales, ferry companies, reservation platforms, visa agencies or players in religious travel with tailor-made offers for pilgrimages or for competitions/sporting events…

Assur-Travel supports a wide range of tourism professionals by offering insurance solutions tailored to their métiers and to the expectations of their clients.

This diversity demonstrates our ability to meet the specific needs of each sector, with personalized guidance, bespoke guarantees and a team dedicated to the success of your projects.

Since the beginning of the year, there are already nearly 90 new agencies and tourism sector companies who have chosen to trust Assur-Travel by signing a partnership with us. A momentum of which we are proud and which reflects the trust placed in us every day by new professionals.


Powerful tools to support you daily

Opening a partner code with our commercial team gives you access to a set of tools designed to simplify your activity, develop your expertise and facilitate the marketing of our travel insurance offerings.

– A comprehensive e-learning platform

Because a solid mastery of the products is essential, we provide an intuitive and ergonomic e-learning platform. A true resource center, it covers all topics related to travel insurance.

You will find in particular :

• practical memos to understand the guarantees and explain them simply to your clients ;

• numerous concrete cases and examples of coverage ;

• sales tips and techniques ;

• the claims declaration procedures ;

• information on the regulatory framework of the profession ;

• as well as many resources regularly updated.

– The bank card comparator: a genuine sales aid

Developed by Assur-Travel, our bank card comparator allows you to compare in a few clicks the guarantees of our contracts with those of your client’s bank card.

Whether it is a Classic, Gold, Premier, Infinite card or any other card, regardless of the bank, the tool immediately identifies missing or insufficient guarantees by clearly highlighting them.

This tool helps you valoriz e your advisory role, provide transparent information and concretely demonstrate the value of tailored travel insurance. An excellent lever to support your sales while enhancing customer satisfaction.

– A complete extranet to manage your activity

All our partner agencies benefit from access to a secure extranet space enabling them to manage all their operations easily.

You can notably :

• subscribe to contracts in a few clicks ;

• report and track claims in real time ;

• consult the general terms of sale ;

• monitor your incentives ;

• quickly access all our tools, including the Bank Card comparator.

– APIs and web services to automate your sales

To further simplify your daily life, our IT teams have developed APIs and web services allowing direct subscription of travel insurance within the reservation path.

This automation helps you boost productivity, centralize information and offer your clients a sales journey that is simple, smooth and secure.


A human team for tailor-made responses

All our teams are based in Villeneuve-d’Ascq, in the north of France. Multilingual for the most part, very responsive, they assist daily our partners and their clients.

Today, there are nearly 40 colleagues fully dedicated to managing your files, handling claims and supporting our partners. By telephone or by email, our teams commit to providing quick, clear and personalized responses.

Our priority is simple: to offer a responsive service with the shortest processing and reimbursement times on the market, not exceeding five days.

Choosing Assur-Travel means choosing a human-sized company, where every partner benefits from personalized support, advice tailored to their activity and points of contact available to build a lasting relationship founded on trust.



Assur-Travel, le partenaire qui accompagne votre développement
For all requests related to your business activity (proposals/quotes, contract issuance and configuration, rider, issuing or updating notice, price changes…), please contact our teams at the following address :

[email protected]

www.assur-travel.fr

Follow Assur-Travel on social networks!

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Simplified Training for Assur-Travel Partners


Le site de e-learning conçu par Assur-Travel © Shutterstock

CroisiEurope


Offers and Tools for Tourism Professionals

As a wholesale broker and administrator, Assur-Travel has developed modular travel insurance ranges tailored to the needs of tourism professionals.

Since the health crisis, travelers have become more attentive to the guarantees included in their policy. They seek coverages that fit their situation, easy to understand, effective in case of unforeseen events, while remaining affordable and supported by rapid assistance.

Beyond its insurance solutions, the Lille-based company provides tourism professionals with a set of tools and services designed to facilitate the marketing of its offerings and to support them daily in their business.


Innovative tools to simplify management

The opening of an account with our sales team gives you access to a set of tools designed to facilitate the marketing of our travel insurance products and to support you on a daily basis.

Among them, an intuitive e-learning platform allows you to train at your own pace on all topics related to travel insurance. The modules cover, among other things, the guarantees of the contracts, how to present them to clients in plain language, sales techniques, the declaration and monitoring of claims, and the regulatory framework of the profession. Numerous practical cases and content dedicated to tourism trades enrich the training.

Accessible at any time, this platform enables everyone to progress according to their availability, with no calendar constraints. Knowledge is validated through interactive quizzes, up to earning a certification attesting to the training path.

Assur-Travel also provides a credit card comparator. This tool allows you to compare, in just a few clicks, the guarantees of a travel insurance contract with those of the client’s credit card, regardless of their bank or card tier (Classic, Gold, Infinite, etc.).

Partners also have a secure underwriting extran et, a true centralized management space. They can subscribe to contracts, declare and track claims in real time, consult the general terms and conditions, access the amount of their incentives and find all the tools at their disposal, including the credit card comparator.

Finally, always with the aim of fully automating subscriptions, increasing productivity and centralizing information, web services and APIs have been developed by our IT developers to integrate the sale of insurance with that of travel.

Access to digital tools designed to simplify the management of your business and boost productivity!


Human resources for tailored responses

All based in Villeneuve-d’Ascq in the north of France, most Assur-Travel employees speak multiple languages.

To ensure efficient after-sales service and to cope with the surge in activity, the claims department has added 10 new people in the last six months.

That’s around forty people dedicated solely to handling your files and answering all your questions, immediately by phone or email.

Our motto: ensure processing times and, above all, reimbursements that do not exceed five days!

For our major account clients we go even further by assigning them a dedicated account manager who knows all processes and can address each of the client’s issues. A relationship of trust is established, and communication is facilitated.

Finally, to energize the network, we offer webinars and training sessions remotely or in person (on request), depending on the needs and topics of our partners.

A quarterly newsletter is published to inform about our latest news.

If you wish to work with a human-sized company, with contacts who provide tailored answers, do not hesitate to choose Assur-Travel to support you.


Find us at the IFTM trade show on stand R087!


Contact us to offer the best travel insurance to your clients!


Une formation simplifiée pour les partenaires Assur-Travel
For all requests related to your commercial activity (proposals/quotes, contract issuance and setup, addenda, issuance or modification of policy notices, rate changes…), please contact our teams at:

[email protected]

www.assur-travel.fr

Follow Assur-Travel on social networks!

facebook instagram instagram