8 New Traveler Habits That Travel Agencies Should Adopt [ABO]


1. The traveler sometimes wants to travel… alone

Les 8 nouvelles habitudes des voyageurs que les agences doivent intégrer - Depositphotos.com Studiostock

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The solo traveler is becoming more appealing, but traveling alone does not necessarily mean seeking isolation. The client may want autonomy while wishing to meet other travelers, take part in activities, or enjoy a reassuring setting.

According to the Travel Trend Report 2026 from Dertour Group, nearly 30% of respondents across 13 European countries plan to travel alone in the coming twelve months. In France, the share reaches 32.2%.

The question is not only whether the client travels solo, but what they are seeking behind that decision: freedom, rest, encounters, personal challenge or security. This answer will guide the proposal toward an individual stay, an escorted tour, or a plan alternating free time and group activities.



2. Slow travel puts journeys back on track… with a longer pace

Less rushing, staying longer in one place, favoring gentle mobility, and exploring a destination in depth: slow travel answers a desire to travel differently.

According to the Dertour study, 53.2% of Europeans surveyed are drawn to slow travel. Among them, 58.5% want to take more time to discover a destination without feeling rushed.

This trend can manifest as a stay in a single region, a less dense itinerary, a discovery on foot or by bicycle, or even a river cruise. The agency must therefore pay attention to the pace the client desires. Does he prefer to add more stops or take time to settle in? Does he want to visit more places or fully enjoy a few sites?


3. The train becomes a real alternative

Trains can now serve as a strong selling point, beyond the environmental question. Arriving in the city center, comfort, and the possibility to enjoy the journey itself: it meets several traveler expectations.

At Déclic Evasion, train-focused stays increased by 16% between 2024 and 2025. Families, travelers wishing to avoid airports, or clients seeking another way to move around may be interested.

However, selling rail travel remains complex, between booking tools, connections, after-sales service, and disruption management. For the agent, the challenge is to know the relevant itineraries and propose the train when it adds real value to the trip, rather than waiting for the client to ask.


4. Travelers seek more personalization

In the face of a standardized offer accessible in a few clicks, personalization remains a major asset for the agency. It starts with qualifying the need: pace, interests, constraints, comfort level, travel habits, or desire for autonomy.

The DIGITRIPS Pro survey conducted with more than 400 travel agents in France in 2026 confirms this central place of personalized advice: 47 % of respondents name it as their number one daily priority.


6. Travelers also seek meaning


7. Travelers want experiences… not necessarily more activities

Meetings, workshops, culinary discoveries, nature-based activities, unique accommodations: travelers seek experiences that match their tastes and personality.

But immersion does not necessarily mean multiplying activities. A packed program can run counter to the desire for disconnection or for slow time.

The challenge is to find the right balance between discoveries, free time and breathing space.


8. Not chasing every trend

Solo, slow, train, responsible tourism, immersive experiences, tailor-made travel, AI… Should we offer all of it? No.

An agency is not expected to become an expert in every trend. Specialization can help it build a recognizable expertise, provided it is based on real demand, operational capacity, and a coherent business model.

The aim is to identify evolutions that match its clientele and its territory, then build competence in those with commercial potential. Monitoring, training, familiarization trips and observing demand can help filter them.

Instead of always starting with “Where would you like to go?”, why not ask: “How do you like to travel?”

Alone or with others? Slowly or with a dense program? By train or by plane? With a lot of autonomy or with guidance? In search of comfort, adventure, encounters, or disconnection?

These answers will often help reveal the destination or the product. And perhaps this is where the profession is evolving: not only knowing the destinations, but knowing the different ways to travel.


Find all the articles in our series “Very Special Agent – The Practical Guide for Pros” by clicking this link.

In the Footsteps of Jean Giono: Provence’s Immobile Traveler

Few great writers have so intimately tied their name to a single region as Jean Giono did. For him, it was Provence—the land that saw him born in 1895, where he died in 1970, and which provided the horizon for his body of work. From Colline (1929), his first novel—describing peasant life at Bastides Blanches, a hamlet high in the Lure mountains— to his major literary successes (notably The Horseman on the Roof whose plot unfolds between Aix-en-Provence and Manosque), the native son has continually set his stories in this austere and rugged backdrop, which holds wonders for anyone who knows how to look with eyes unclouded.

Connectivity: The New Pillar of the Traveler Experience


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For tourism players – travel agencies, airlines, hoteliers – ignoring this need risks breaking the customer journey.

The opportunity is therefore clear: integrate connectivity into your offering to position yourself not as a mere intermediary, but as a facilitator of complete and seamless experiences.


Strategic Partnerships to Meet Every Need

Orange Travel understands that every player in tourism has a unique model, its challenges and its expectations. This is why we have developed a B2B2C approach, designed to integrate organically into your ecosystem by offering simple or co-branded affiliation; or by delivering your own connectivity services via API.


ALL Accor Case: Enhancing Loyalty and Premium Experience

Our global partnership with ALL Accor demonstrates how connectivity can strengthen a loyalty program. More than 100 million ALL members can now access exclusive Orange Travel eSIM offers and accumulate Reward points.

Connectivity becomes a tangible advantage that enriches the experience far beyond the hotel stay, reinforcing engagement and customer satisfaction.


The Selectour Case: Democratizing Access and Equipping a Distribution Network

Our collaboration with Selectour, a major network of travel agencies, demonstrates how to integrate a digital solution at the heart of the traditional sales process.

Selectour customers can benefit from an Orange Travel eSIM at a preferential rate when booking their trip at one of the 1,000 sales points or from the brand’s website.

This helps meet an essential customer expectation, avoids roaming charges and generates a new revenue stream, while relying on a turnkey product.


The Strength of a Telecom Operator at the Service of Your Brand

Proposing a connectivity solution is one thing; guaranteeing its quality is another. By partnering with Orange Travel, you offer your customers the reliability and security of the Orange group.

• The Orange Travel eSIM is compatible with any original mobile operator

• Unmatched network quality thanks to more than 700 global roaming agreements.

• Prepaid plans including data only OR data, calls and SMS, a major differentiator in the market.

• 24/7 customer service in 6 languages to assist your customers at every step.

• Data security guaranteed by compliance with European standards (GDPR).

By integrating our solutions through flexible models (affiliation, API), you are not just adding a service. You strengthen your value proposition, you differentiate yourself in a competitive market and you build a lasting relationship with your customers.



Contact Orange Travel


La Connectivité : Le Nouveau Pilier de l'Expérience Voyageur
Ready to make connectivity a strategic lever for your business? Our teams are ready to listen to you to build together the partnership that suits you.

Email : [email protected]

Website : travel.orange.com