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EasyJet Holidays to Be Resold by 500 German Travel Agencies

July 23, 2026 by Amara Nambinga

Eaysjet Holidays bientôt revendu par 500 agences de voyages en Allemagne ! - depositphotos.com Auteur Boarding2Now

CroisiEurope

easyJet holidays poursuit son développement européen à travers deux axes principaux : le renforcement de sa distribution en Allemagne et une nouvelle mise en avant de son offre « vol + hôtel » sur le site d’easyJet.

easyJet holidays vient d’annoncer avoir noué un partenariat avec 500 agences de voyages physiques dans la région de Berlin. Ces agences commenceront à commercialiser les forfaits du voyagiste au premier semestre 2027.

« Cette initiative marque une étape importante dans l’ambition du tour-opérateur de renforcer sa présence sur les principaux marchés émetteurs européens au-delà du Royaume-Uni. » indique un communiqué.

Other German regions are expected to follow in the coming months

Le groupe souligne que le marché allemand présente des spécificités importantes, avec une majorité des ventes de voyages à forfait encore réalisées en agences physiques.

Kevin Keogh, directeur Europe d’easyJet holidays, précise :

« Comme la majorité des voyages à forfait en Allemagne sont vendus hors ligne, travailler étroitement avec des partenaires de distribution solides est clairement la bonne approche pour permettre aux vacanciers allemands d’accéder à nos offres attractives. »

Selon le groupe, Berlin constitue un point d’entrée naturel pour cette offensive B2B, la capitale allemande étant l’une des principales bases européennes d’easyJet. D’autres régions allemandes devraient suivre dans les prochains mois.

Le voyagiste pourrait-il nouer un partenariat du même type en France ? « Ce n’est pas à l’ordre du jour » nous répond un porte-parole.

The ‘flight + hotel’ offer provided directly on easyJet’s flight search engine

Parallèlement, easyJet holidays prépare une évolution de son parcours de réservation autour du produit « vol + hôtel ».

L’offre existe déjà dans le catalogue du voyagiste, mais sera désormais davantage mise en avant directement depuis le moteur de recherche vols du site easyJet. L’objectif : capter une clientèle qui recherche d’abord un billet d’avion avant d’envisager une formule packagée.

Selon le groupe, cette évolution vise particulièrement les clients adeptes de city breaks, dont le parcours d’achat débute généralement par une recherche aérienne classique. En proposant l’hôtel dès cette étape, easyJet holidays espère convertir davantage de voyageurs vers des offres dynamiques incluant transport et hébergement.

L’activité tour-opérateur du groupe continue par ailleurs d’afficher une croissance soutenue au 1er semestre de l’exercice 2026.

easyJet holidays a enregistré un bénéfice avant impôt de 61 millions de livres sterling, tandis que le nombre de clients a progressé de 22 %.

Des résultats positifs, alors qu’easyJet plc a essuyé perte avant impôt portée à 552 millions de livres sterling sur la période. (voir encadré).

easyJet results for the first half of 2026

easyJet plc a publié des résultats semestriels en recul pour son exercice 2026, dans un contexte marqué par le conflit au Moyen-Orient et la hausse des coûts du carburant. Malgré une perte avant impôt portée à 552 millions de livres sterling au premier semestre, le groupe souligne une demande toujours soutenue, notamment sur les réservations de dernière minute, et confirme ses objectifs de croissance à moyen terme.

Sur les six premiers mois clos au 31 mars 2026, la compagnie a vu son trafic progresser de 6 % sur un an, avec un coefficient de remplissage atteignant 90 %, soit deux points de plus qu’un an auparavant. La capacité exprimée en ASK (Available Seats Kilometer) a également augmenté de 8 %.

Dans son communiqué, easyJet explique que le conflit au Moyen-Orient a eu un impact direct sur l’activité, notamment à travers une hausse des coûts du carburant et une visibilité réduite sur les réservations à moyen terme. Le groupe précise toutefois que « les réservations au cours du mois de départ continuent d’afficher une bonne dynamique par rapport à l’an dernier ».

La hausse des coûts reste sensible. Le CASK (Cost per available seat kilometer) total progresse de 5 % sur un an, intégrant notamment 25 millions de livres sterling de coûts carburant supplémentaires enregistrés en mars.

Kenton Jarvis, CEO d’easyJet a déclaré : « Malgré l’incertitude à court terme créée par le conflit au Moyen-Orient, easyJet est bien positionnée pour faire face à l’environnement actuel, soutenue par l’un des bilans les plus solides de l’aviation européenne. »

Pour les prochaines années, easyJet prévoit toutefois un ralentissement de sa croissance capacitaire à partir du premier semestre 2027. La compagnie confirme enfin son objectif de dépasser à moyen terme un milliard de livres sterling de résultat avant impôt, à mesure que les conditions de marché se stabiliseront.

Centrale Voyages Lays the Foundation for Its Future Network of 20 Leisure Travel Agencies

July 23, 2026 by Amara Nambinga

Centrale Voyages rachète l’agence Agis Voyages à Montigny-le-Bretonneux - Depositphotos

CroisiEurope

It took two years for him to master his new universe and to feel truly fulfilled.

Early 2024, François Lévêque buys Centrale Voyages. His daily life, which he had imagined as a succession of dreams on distant shores and discoveries of foreign cultures, runs into the reality of being a business travel ticketing specialist.

He told us at the time that he was getting to grips with unfamiliar terms, infinitesimal margins and a vocation that he described as a “hard, very technical” job.

Two years later, the man who has entrepreneurship in his blood is finally able to breathe easy.

“This profession wears me out, but I feel happy and fulfilled. I have finally put in place what I wanted, steered in a direction, and even if there is still much to learn, I feel good about it.

And last week, I had the immense honor of sharing breakfast with Jean-Noël Barrot, the minister of Foreign Affairs, and to visit the Quai d’Orsay. An incredible experience“, enthuses the man who, with Raphaël Torro, can proudly claim to be the tourism industry’s leading boss… at least in sheer size.

The industry and its networking open doors one would not expect. It also enables travel and, ultimately, preserves that explorer’s spirit and the big-child inside us all.

Above all, the sector remains a fantastic playground for entrepreneurs, starting with François Lévêque.

Acquisition of Centrale Voyages: “the bride is always a little more beautiful than reality”

As we noted, the group posted 2024 revenue of 33 million euros with 33 employees, and the long-term target remained 50 million.

This target hasn’t changed, but the path to it required going through a phase that would have discouraged many others.

“When you take over a business, the bride is always a little more beautiful than reality.

And you always know there will be a rough patch afterward. When the company is at 100, it slides to 90 or 80, during the restructuring, and customers and staff closely tied to the former owner may leave.

The mistake to avoid is waiting for that storm to pass and for everything to return to normal. We rolled up our sleeves“, reinterprets the head of the company.

He then recruits a chief commercial officer, Christelle François, and Didier Caliari becomes the new business developer for the firm. Meanwhile, Valérie Jacomino, a long-time collaborator, takes on the role of chief executive of the group.

To read : Centrale Voyages expands its teams to “take off”

Once the rough patch was behind them and the teams were structured, Centrale Voyages was doing well and even managed to catch up on its backlog, about 15%, after the acquisition.

“We are in a phase where we are signing a large number of contracts in business travel.

That’s a good dynamic, even if I must note that the margins are clearly lower than what I was told when I signed the acquisition. It’s not that I was deceived; it’s just that the market is on a downward slope, particularly due to digital players. On top of that, there is a very clear economic pressure in France“, lays out the delighted owner.

Centrale Voyages: “My main challenge is to develop leisure”

Be it in business travel or civil society, the world has changed rapidly, within just two years.

AI was then merely a buzzword, Donald Trump wasn’t even certain he could run for the American presidency, and Jordan Bardella was still just a TikToker.

“Back then, the profession and the companies had only one thing on their lips: CSR. Today, no one mentions it. The only words that bosses and decision-makers mouth are price and commission. Those are our only topics with our clients.

On this portion of the business travel, we are up and running. Now, my main challenge is to develop leisure“, he notes with a genuine smile.

This latter activity is not entirely marginal, but it does not account for more than 15% of his volume and must gain substantial momentum very quickly.

The diversification of activity is vital, especially when crises stack up. Yet it is not as easy as it seems. In taking over Centrale Voyages, François Lévêque quickly realized that leisure and business travel were completely hermetic – two distinct worlds.

He discovers that people who love business ticketing, or those who love leisure, never do both. They remain specialists in one segment. So, to grow, he develops and structures his internal operation.

“In terms of margin and cash flow, leisure is clearly more advantageous. Then, we will move into MICE, to have a three-legged stool on which to advance.

We are working on creating a website. For the classic tourism segment, we had no online platform.

We will rectify this anomaly during the summer. And since early May, we have been active on social media, where we are supported by Virginie Faivet, he confides.

The aim is to generate leads for travel agents. Above all, François Lévêque realizes that to move quickly, external growth is indispensable.

Centrale Voyages takes over the Agis agency in Montigny-le-Bretonneux…

Centrale Voyages reprend l’agence Agis de Montigny-le-Bretonneux... - Crédit photo : Centrale Voyages

As a newcomer, acquisition offers flood in.

Some slip away, and, after speaking with other sector leaders, it is particularly tricky to sense the right deal.

“At a regional EDV congress, as a joke, François Calvino announced in front of everyone that he would give away a point of sale for free to whoever wants it, because it costs him less to offer it than to close the agency.

In his premises, under his business benches in Montigny-le-Bretonneux, he had created an agency. This isn’t his passion and he never really dwelt on the subject to develop the affair.

We participated in a round table, we talked, we both work at Manor, the deal was concluded quickly“, recounts the new owner without mincing words.

The Agis agency in Montigny-le-Bretonneux generates a business volume of 1.2 million euros per year. Centrale Voyages has acquired the business and one employee, but the structure is set to grow further. In fact, the first recruit is planned within two weeks.

Marketing operations will be launched and the storefront will be redesigned to revitalize the activity of this location.

Moreover, in a few weeks, another acquisition is expected to be fully completed, still within leisure. This time, the agency is somewhat larger, with four employees and nearly 3 million euros of autoproduced activity.

Other avenues are being explored, such as the purchase of a mini-network.

“Margins are collapsing and the economic environment is rather negative… Nevertheless, I think it is precisely in these periods that one should strive to strengthen the business.

Moreover, we clearly see that the sector is at a crossroads, with many leaders nearing retirement without a buyer and sometimes preferring simply to close their sales points rather than selling them.

I am trying to take advantage of this to grow the tourism side of the group, while questioning the future of physical travel agencies“, explains François Lévêque.

… another acquisition in sight, with the objective of owning between 15 and 20 agencies!

The aim is straightforward: beyond growing the company and reaching a turnover of 50 million euros, he also wants to give the group a sense of purpose and a future.

To that end, the leader appears to have a fairly clear plan of action.

“I must expand my client portfolio, while pursuing a strategy of premiumising the products. I would like to build a leisure agency network of between 15 and 20 outlets.

My conviction from the start has been to seek people who have money, love travel, but don’t have much time to organise their holidays or don’t want to do it themselves.

These people are willing to pay for it. In return, they must receive an extraordinary service, with constant availability and total dedication“, envisages Centrale Voyages’ chief.

Once this development is complete, in a few years, he will be able to breathe a little and set new objectives.

In the meantime, the battle is far from over. The new tourism player fights every file to stand out and secure the signatures needed to ensure the activity’s long-term viability.

“My role, as an entrepreneur, is to grow the business commercially, bring in money so the shop keeps running. Then, it is to structure so that once the momentum is created, the group can run without you. This frees up time to start new projects, such as MICE, which will be the next major project, and to gain perspective. My dream is that, in five years, the company will be perfectly structured, it will grow on its own, that I will not be needed for any position and I can travel.
Until then, as I often say, I am happy and I follow the guidance of a close friend in the sector who told me: you will work like a dog, you will never be rich, but take the opportunity to explore the world and seize the chances to travel.

I have clearly decided to follow his good advice,” concludes the leader.

Voyages Guilloux: The Coach Operator Building a Network of Travel Agencies in 2026

July 22, 2026 by Amara Nambinga

Voyages Guilloux : le chiffre d'affaires a été muliplié par six depuis 2020 - Crédit photo : Guilloux Voyages

CroisiEurope

He was a high-level athlete, even earning national and international medals in judo.

Beyond his physique, that of a top-level athlete who competed in the under-100-kilogram category, Adrien Guilloux makes tourism professionals take notice with his authentic, no-nonsense speech.

But that’s not all, because the proud representative of the 3rd generation of Guilloux at the helm of the coach operator has decided to leave his mark on his mandate.

He has chosen to follow the successes of his competitors, such as Borini, Voyages Bentz, VIC Transport or Fouché Travel, who recently invested in distribution by opening or acquiring travel agencies.

“We run the family business with my brother and one of my cousins.

I am the president of a new company called Voyages Guilloux, founded in October 2025, which gathers the activity of travel agencies, groups and business tourism.

It should be noted that distribution activity is new for us, as it dates from January 2026. We used to sell air travel that was resold by tour operators and group organizers, we were not in control of our distribution.

Then, at the beginning of the year, we opened our own travel agencies“, recounts Adrien Guilloux.

Voyages Guilloux: A Mini-Network Under Construction

And while brochures have always been part of the major appointments for the coach operator, he never fully embraced this travel distribution activity.

Then the handover from the 2nd to the 3rd generation also provided an occasion to make a statement.

“We already had plenty of requests.

With my brother and my cousin, we took the helm of the company after Covid, in 2022. We have massively expanded the entire transport side; we now had to do the same for tourism.

We had attempted to take over the Jacqueson agencies, located 200 meters from our headquarters. It didn’t happen, but that didn’t change our ambition“, explains the manager.

Thus, instead of starting from an existing mini-network, the three thirty-somethings decided to start from scratch.

There was indeed the sales point in Rethel, in the Ardennes, housed at the company’s headquarters, which for thirty years had been selling groups to CSEs, local travel agencies, and GIRs, but not leisure in BtoC.

This was followed by the openings in Vitry-les-Reims and Châlons-en-Champagne.

“We have been Havas Voyages franchisees for means since last January.

In fact, we already had a tourism activity with our groups that kept growing. It rose from 800,000 to 6 million euros since 2021. We want now, with our agencies, to continue and consolidate this development.

Our primary objective is to sustain what has been put in place, because we opened them almost in the thick of a crisis. For the moment, things are going rather well.

Then, later, we want to widen the network, i.e., open more. We are not inclined to be everywhere in France, only in our home basin.

We would like to develop tour-operator sales and bespoke travel, because we now have a small team that knows this business“, states the young boss, setting the course.

A positive dynamic that enabled more than 12,000 people to travel in 2025.

Voyages Guilloux: “We Visited Richou Voyages, Salaün and Buchard”

There are now four people, in addition to management, ensuring the operation of this new entity and the travel agencies.

And before looking further to potential openings, Adrien Guilloux must digest this launch, especially in a context of traveler psychological crisis and geopolitical tensions.

But then, how do you launch a new activity in 2026?

“The coaches, we know how to fill them.

It is interesting to explore a new field; it is stimulating for the teams and the management. We work with the Havas Voyages cooperative and use its services, but our brand remains under our own name.

To tell you the truth, we have followed the advice of Richou Voyages.

We visited their offices to understand the system they have put in place and to ensure this development. Moreover, we visited many sector companies before launching.

We visited colleagues, such as Salaün or Buchard Autocars, in Switzerland. We targeted family-owned companies that have done well in this activity, to learn their strengths and weaknesses“, continues the president of Voyages Guilloux.

It’s not industrial espionage, but study trips to gain experience and make the right decisions.

Which shows that the big family of tourism or at least the coach operators still exists, even in 2026.

Moreover, the visit to their Swiss peer and in Brittany helped forge contacts and open doors to collaborate.

The choice of premises, like for some historic coach operators, to house the new agencies adheres to a set of criteria.

They are located on the outskirts of major cities to benefit from easy access and a closed parking lot that allows boarding of clients heading to local airports or directly onto the company buses for departures.

Voyages Guilloux: “We Took a Mimetism Approach”

“Like in top-level sports, we mimicked, looking at what was being done best elsewhere and reproduced it in our own way.

We structured our teams to face this growth. We created the company and staffed it accordingly, then we rely on seasoned teams and on Aurélien Garnotel, our head of sales.

I think we are a company with values. We did not attend business school; we have the values our parents and top-level sport instilled in us.

We set targets, fight to achieve them, and we stand united“, explains the one who is also president of a professional judo club in his region.

And if he took the family business forward after Covid, Adrien Guilloux has juggled for years his work in his parents’ company and his judo career.

Like his brother, he has roamed the dojos of France and abroad to pursue his dream of glory on the tatamis. That dream ended in 2019. The transition therefore happened quite naturally.

“We have grown up in it since we were little. We used to clean the coaches when we were young children. Then I officially joined the company at 21 years old, so that’s 16 years now.

I used to be a driver for many years; I still help out when needed.

In the past, we didn’t have the time to take over the company or to invest 100% due to our careers, but we were involved and observing.

We were able to be high-level athletes thanks to the family business, because we couldn’t really live off that passion“, he thanks.

Voyages Guilloux: Revenue Has Been Multiplied by Six Since 2020

And like any sports enthusiast, Adrien Guilloux loves a challenge.

The coach operator, specializing in leisure travel, does not serve any scheduled routes. It employs about forty staff and 18 coaches, plus a few shuttles. It isn’t a sector giant, but it is a locally significant business.

“It is somewhat rarer to be oriented solely toward tourism in 2026.

Afterwards, we carried out major operations, such as with France Judo and the Paris Grand Slam, or the 1,800 surgeons of France who went four days to Belgium to demonstrate.

We have experienced very strong growth in recent years. We have gone from six coaches in 2020 to 18 today, and turnover has been multiplied by six.

We first need to structure to absorb this growth, which has been made possible because the company has been well managed“, he notes.

Three new vehicles have been delivered in recent days. In this sector, many players faced difficulties during the health crisis. Nevertheless, many remain ambitious, notably by opening travel agencies.

And as with peers, this is primarily a family story. The company, which began as a driving school, was created in 1959 by their grandparents, before becoming a training school for all permits. They bought their first touring coach in 1983.

The second generation developed language trips and group tours, thanks to Adrien’s father, uncle and aunt.

“My grandmother stopped working at 85, just four years ago. My father still handles quotes and still drives, my uncle oversees training for heavy vehicles, and my aunt is at the driving school.

It isn’t easy; you have to fight, but when it was time to restart after Covid, the cash flow was there. We were able to restart stronger.

We were born under a lucky star. The generation before us did a good job, managed the business as a family, and we will strive to do the same“”, concludes Adrien Guilloux.

Categories World News Tags Agencies, Building, Coach, Guilloux, Network, Operator, TRAVEL, Voyages

Back-to-School Challenge: Kuoni Rewards Travel Agencies

July 9, 2026 by Amara Nambinga

The Kuoni France Group is launching in September a commercial incentive campaign aimed at its network of partner agencies.

The initiative covers all the group’s brands – Kuoni, Scanditours, Celtictours and Donatello – and aims to stimulate sales during a strategic back-to-school period.

The principle is simple: for each file reserved via the professional platform pro.kuoni.fr, a gift voucher of €80 is awarded. Sales made through the booking service, on the other hand, entitle a voucher of €60.

Kuoni Back-to-School Challenge: trips for the top performers

Beyond these individual rewards, the challenge also envisages collective recognition.

The three agencies with the highest number of bookings between September 1 and 30, 2025 will be distinguished with larger prizes in the form of trips:

– First prize: a five-night stay for two at the five-star Ananea Madivaru hotel in the Maldives, half-board, with flights and seaplane transfers included (excluding school holidays) ;

– Second prize: a seven-night cruise in Egypt for two, with flights included (excluding school holidays) ;

– Third prize: a three-night stay in Lapland for two, with flights included (excluding school holidays).

Participating agencies must declare their sales no later than October 4, 2025 on the pro.kuoni.fr platform.

Read also: Kuoni celebrates its “beautiful year 2024”

Categories World News Tags Agencies, BacktoSchool, Challenge, Kuoni, Rewards, TRAVEL

Travel Explorer Motivates Agencies with a Sales Challenge

July 9, 2026 by Amara Nambinga

Translating sales challenge

I need to translate this into fluent English. The original French phrase is, "lance un grand challenge de ventes dédié aux circuits avec extensions." It looks like it could translate to something like, "Travel Explorer launches a major sales challenge dedicated to escorted tours with extensions." I want to capture the essence while making it sound natural in English. Let me finalize this and ensure it’s clear and engaging for the user!Translating travel promotion details

I need to translate some French text into clear English. The first part says that until January 31, 2026, travel agents can win trips for two to iconic locations, like the American West or the Yucatán Walk. Next, the principle highlights that each sale of an extended tour through a specific form gives an extra chance to win. Lastly, for eligibility, agents must declare at least one Voyamar and one Héliades file, with only bookings through Travel Explorer counting.Deciding on terminology

I’m thinking about which term to use for translating "dossier." I’m leaning toward "case" for a formal tone, so it would be "at least one Voyamar case and one Héliades case." However, I realize "Voyamar" is a brand, and saying "Voyamar file" feels awkward. Maybe "Voyamar booking" is better.

As for the French phrase about sales, I can simply translate that to "only sales made through Travel Explorer are considered."

Categories World News Tags Agencies, Challenge, Explorer, Motivates, Sales, TRAVEL

Minor Hotel Group to Strengthen Ties with Travel Agencies

July 8, 2026 by Amara Nambinga

The Minor hotel group aims to strengthen its ties with the B2B distribution sector.

To this end, it has launched the Minor PRO Agencies program, a new digital initiative aimed at travel agencies wishing to collaborate with Minor Hotels through a flexible, fully digital solution integrated into Minor PRO, its professional services platform.

The main advantage of this program lies in an evolving commission structure designed “to directly improve agencies’ profitability as they grow their production via minor-pro.com”.

The program comprises four levels: Explorer, Champion, Icon and Legend, offering increasing benefits according to production volume.

Beyond the enhanced commission opportunities, the program relies on a platform with a simplified interface and booking process, real-time availability, and flexible payment options, in order “to offer a modern experience tailored to the needs of independent agencies,” according to a press release.

Des avantages pour les clients mais aussi pour les agents …

Members also benefit from additional advantages, including faster commission payments, access to all public rates and promotions, and the full range of available room categories.

The program also includes benefits dedicated to the agents themselves, such as up to 50% off their personal stays via a special rate, as well as exclusive member-only promotions.

Agents also enjoy privileged access to Minor DISCOVERY rates (Minor Hotels’ loyalty program), allowing end clients to accumulate DISCOVERY Dollars (D$), thereby strengthening the combined value proposition of distribution and loyalty.

Registration for the Minor PRO Agencies program is free and can be completed in a few minutes on minor-pro.com. The program is accessible to agencies booking for their clients as well as to agents’ personal travel.

… et sa marque Anantara fête 25 ans de luxe experientiel

The launch of this new tool aligns with the evolution of Minor Hotels (640 Hotels, Resorts and branded residences in 66 countries), which now positions itself as a brand with a B2C and B2B approach, backed by 40 years of experience and numerous hotel brands among which Anantara.

Just recently, Anantara Hotels & Resorts is celebrating its 25th anniversary with the launch of a global campaign titled “25 Years of Unforgettable Journeys.”

In a quarter of a century, this brand has progressed from a single resort in Thailand to an international portfolio of more than 50 hotels and resorts spread across 24 countries.

Anantara Hotels & Resorts was founded in 2001 by William Heinecke, founder and chairman of Minor International, the parent company of Minor Hotels.

Its aim was to create a brand inviting cultural discovery through design inspired by local know-how, cuisine anchored in each destination, and distinctive experiences.

The name Anantara, derived from Sanskrit and meaning “endless,” is intended to evoke discovery, openness to new horizons, and the celebration of travel as a way of life.

Publié par Paula Boyer Head of LuxuryTravelMaG – TourMaG.com
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Categories World News Tags Agencies, Group, Hotel, Minor, Strengthen, Ties, TRAVEL

Non-IATA Travel Agencies: RESANEO Helps You Manage Your Groups

July 6, 2026 by Amara Nambinga

Non-IATA Agencies, Resaneo Supports You in Managing Your Groups

Jean-Pol Leclercq, Sales Director at RESANEO, explains: “We can understand how Air France’s announcement about ceasing direct group management for non-IATA agencies might cause a bit of anxiety among these agencies. And yet, there’s really no reason to stress because RESANEO takes over.

You can continue selling and assisting your clients without any technical or administrative barriers. We offer you the perfect way to secure your files in a flash, and I can share at least three solid reasons to choose us for your groups.

First: Whether you are IATA or not, our service is open to everyone. You keep control of your client while we handle everything else.

Second: With us, it will be zero stress and maximum expertise. With optimized rates, option tracking, name-list management, etc., our dedicated team takes care of everything. You’ll have the option to request early issuance of a group to lock in the fare and avoid possible spikes in kerosene prices.

Third: With our volumes and our agreements, you benefit from our bargaining power to secure better commercial terms.

And making a request is truly a piece of cake. All you need to do is go to the Quotations tab, then Group Quote, and follow the guided steps to provide all the necessary information about your group.

Resaneo also offers the direct flights calendar…

Jean-Pol explains: “Our flight calendar is far from being a gimmick. This tool lets you directly access the various rotation days of direct flights around the world. In short, Resaneo provides you with a clear and rapid overview of all flight possibilities. For agencies, it’s a precious time saver with proven efficiency, helping to improve productivity and facilitate sales. Just like white-label brands, the flight calendar is fully explained within the training programs we offer to our clients.”

… and a CO₂ emissions calculator

Resaneo provides you with a CO₂ emissions calculator

This calculator, developed by Google, known as the Travel Impact Model, is designed to estimate the CO₂ emissions of the flights shown by the booking engine.

The emissions for each flight, the average emissions for the route, and the difference between the two are displayed on the flight search results page.

The computation of these emissions is based on a methodology published by the European Environment Agency (EEA).

Jean-Pol Leclercq, Sales Director of Resaneo, specifies: “We want to make life easier for our agencies by continually adding more services, but we do so in a friendly and instantly understandable way. Indeed, beyond the number of bags included and the option to put a flight on hold, we also indicate whether the flight emits more or less CO₂ than the average for other flights on the same route.

We symbolize this with a small cloud ☁️, which helps you see whether the chosen flight sits within the lower or higher end of CO₂ emissions. Agencies can, if they wish, inform their clients about the carbon footprint of the flight they are considering. This also helps facilitate selling a direct flight, even if it is priced higher than a connecting one.

It’s simple and very complete, since hovering over the ☁️ reveals all the information.”

Sign up for Resaneo trainings

Marion, Head of Resaneo Account Managers, and her team invite you to discover all the secrets of Resaneo during 45-minute sessions. She explains: “We run 4 sessions per week, from Tuesday to Friday, to train our agencies on all the services offered and to answer any questions about user needs. Most often Giacomo will take care of you.

Each new agency registered on Resaneo automatically benefits from this training, and those who are already clients can, of course, participate. With staff changes and new entrants into the profession, Resaneo trainings are more useful than ever.

We have also chosen to prioritize individual trainings that work better than webinars, allowing us to capture the full attention of agencies and foster constructive exchanges. To sign up, it’s easy—just click HERE »

Contact us at 0892 49 41 41

Not registered yet? It’s right here

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Categories World News Tags Agencies, Groups, Helps, Manage, NonIATA, Resaneo, TRAVEL

Google Search Trends: What Travel Agencies Should Anticipate in 2027 [ABO]

June 30, 2026 by Amara Nambinga

Your traveler will pass through Google, sooner or later. The platform accounts for more than 93% of online searches in France (StatCounter, 2025) and handles about 14 billion queries per day worldwide (SparkToro, 2025).

But reducing Google to a search engine in 2026 greatly underestimates what you are dealing with.

Sophie is searching for her trip to Brazil on Google Search, but she also watches inspirational videos on YouTube, checks itineraries on Google Maps, encounters content in her Discover feed between search sessions, and receives emails in Gmail.

Google is a complete ecosystem of touchpoints, each corresponding to a different stage of a traveler’s decision journey.

Conversational AI platforms, despite the media buzz they generate, accounted for 0.16% of total internet traffic in France in 2025 (SE Ranking, 2025).

OpenAI projects $14 billion in losses in 2026 despite $13 billion in revenue, no advertising format exists in these tools to date, and AI Overviews are not deployed in France.

Google, on the other hand, remains profitable and keeps the user within its ecosystem. Sophie might use ChatGPT in week 1 for inspiration. In week 6, when she’s looking for a reliable agency, she returns to Google.

Google is evolving, though. Short search queries of 1 to 2 words, which represented 42% of searches in January 2025, dropped to 31% by June (Kartic Ahuja, 2025).

Where a traveler used to type “Brazil circuit” in 2018, today they type “Brazil family circuit 2 kids 15 days February.” For an agency whose campaigns target only generic keywords, a growing share of qualified demand escapes them each month.

The real journey of a traveler: Sophie wants to travel to Brazil

Sophie is 38 years old, she lives in Lyon, she has 2 children. She has dreamed of Brazil for several years.

This Monday evening, lying on the sofa after putting the kids to bed, she picks up her phone and types “family Brazil trip February” into Google. She has no intention of booking tonight. She just wants to begin to see, to feel, to imagine.

Week 1. She explores. She watches YouTube videos about Rio and the Amazon, reads blogs from traveling families, accumulates references. She broadens her consideration universe without yet comparing or choosing. This is where SEO plays its role: if your agency publishes expert content about Brazil for families, Sophie may find you before she even thinks of looking for an agency. It’s the discovery lever.

Week 3. Her queries change in nature. “Family Brazil trip” becomes “Brazil circuit 15 days Rio Iguazu Amazon” then “Brazil family travel agency specialist.” She compares itineraries, eliminates options, tightens her criteria. She evaluates. Google Performance Max comes into play: automatically broadcasting your ads on all Google surfaces—Search, YouTube, Gmail, Maps, Discover and Display—it tracks Sophie as she moves across platforms and keeps your presence at every step of her thinking. It’s the lever of coverage and repetition.

Week 6. She looks for proof. “Reviews of Brazil family travel agency,” “testimonials: Brazil circuit with kids.” She reads your Google reviews, checks your Trustpilot page, opens your About page. She wants to know to whom she will entrust two weeks of family life and a budget of 12,000 euros. According to the study “Decoding Decisions” (Google / The Behavioural Architects, 31,000 real buyers), 70% of purchase decisions are influenced by factors other than price, with social proof at the top. Your customer reviews are at this stage as important as your ads. It’s the lever of reassurance.

Week 8. She types your exact name into Google. She already knows you, one way or another. Google Search captures this final intention with precision: it is the decision lever, the one most directly linked to the booking. And if she had filled out a form but didn’t finish during a previous visit, a well-targeted email could have helped bring her back. It’s the lever of the relationship over time.

“The Power of Travel 2050”, published in January 2026 by Google and Alvarez & Marsal based on billions of queries, documents this cycle: 60 to 90 days between the first search and final booking for high-value circuits.

According to Google Consumer Insights, the traveler consults an average of 38 digital sources before contacting a provider. A prospect must be exposed to a brand’s message at least 7 times before making a purchase decision (Braithwaite Communications, 2025).

Between Week 1 and Week 8, Sophie encountered several agencies. Some were present only at the final decision moment. Others had seeded touchpoints throughout her 60 days of reflection. And it is precisely toward those agencies that she sent her quotation request.

Five levers allow you to build this presence, without starting everything at once: Google Search and customer reviews first, Performance Max, then SEO and email, at the pace of your growth.

What 2026 behaviors signal for 2027 and beyond

The trends documented in this article outline a clear trajectory. Here is what a travel agency should anticipate now:

1. Tracking and data have become foundations, not options. With the gradual end of third-party cookies, agencies that have built a solid customer database—emails, on-site behaviors, booking history—will have a durable edge over competitors. A reliable measurement system is the prerequisite for any serious advertising decision.

2. AI agents will enter travel planning. Google and others are developing assistants capable of designing a complete itinerary from expressed preferences. Well-ranked, well-rated, and well-documented agencies on their destinations will be the ones these agents recommend first. That said, no algorithm will replace the judgment of an experienced travel advisor, their ability to detect what a client doesn’t yet know how to express, nor the legal guarantee and human support offered by a licensed agency in case of contingencies. AI helps to discover. The agency protects, advises, and reassures.

3. Personalization of ads will accelerate. Google possesses highly granular behavioral data. Agencies that properly feed their campaigns with their own customer data will achieve increasingly precise targeting, and acquisition costs will mechanically drop.

4. The decision cycle will shorten for strong brands. Experienced travelers decide faster when they trust. An agency with a clear brand, solid reviews, and visible destination expertise does not need 60 days to convince Sophie. She needs 20.

5. Video and UGC (User Generated Content) will become standalone acquisition levers. YouTube Shorts and immersive video formats are advancing in search and inspiration behaviors. Beyond formats, it is the authentic stories of travelers that will make the difference: a client who shares their Brazil experience in video, in a story, in a detailed review, is worth more than any studio-produced advertisement.

6. The true competitive advantage of a travel agency remains the human touch. Quality service, a well-constructed offer, a personalized experience and the ability to spread it by those who have lived it: this is where loyalty and digital word-of-mouth are built. Robert Cialdini demonstrated this with social proof; Dale Carnegie with the art of building lasting relationships: people decide with emotion before justifying with reason. Travel is a 100% emotional experience. Agencies that succeed in getting their travelers to speak, to collect UGC, to transform every satisfied client into an ambassador, build something no algorithm can buy.

Also read: Travel agencies: how much to invest in Google Ads to acquire a customer in 2026?

In brief

– Google accounts for more than 93% of online searches in France and processes about 14 billion queries per day worldwide.

– Your prospects’ search habits have evolved dramatically: searches are longer, more precise, and a traveler’s journey before requesting a quote now spans 60 to 90 days and multiple channels.

– Conversational AI tools are getting a lot of attention, but still represent only 0.16% of total internet traffic in France (SE Ranking, 2025).

– The fundamentals of Google Ads remain solid.

– The real question for a travel agency in 2026: are you present at every stage of your prospect’s journey, or only at the last one?

Categories World News Tags ABO, Agencies, Anticipate, Google, Search, TRAVEL, Trends

Hurtigruten: Travel Agencies Are Highly Responsive

June 25, 2026 by Amara Nambinga

While customers are hesitant to decide, distribution networks are redoubling their efforts to stimulate demand.

A mobilization welcomed by Christine Bois-Beauval, France managing director of Hurtigruten.

« We had an excellent first quarter, which keeps us ahead of our objectives », explains the leader. « However, since April and May, things are quieter. »

In May 2026, the company’s sales fell by 15% compared with the same period in 2025. A slowdown being felt by a large part of the French tourism market, in a context marked by economic uncertainties and concerns about air travel.

Hurtigruten has thus had to respond to health concerns following the Hantavirus episode.

Distribution networks at the helm

In response to this situation, Christine Bois-Beauval emphasizes the responsiveness of travel agencies and distribution networks.

« I find that the distribution is very reactive », she says. « We have campaigns with Havas Voyages, TourCom or even TUI. There is a real willingness to work together. »

Promotional campaigns, dedicated storefronts, last-minute operations, trainings in person and via videoconference: initiatives are multiplying to support sales.

« Nobody wants to give up. We are all in the same boat», continues she. The company is notably seeing a strong participation in training sessions organized around the new brochure and its Norwegian products.

The company will participate this weekend in the Cruise and Travel Show organized by Périer Voyages in Le Havre, a meeting that will allow it to meet travelers directly and better gauge their expectations for the coming months.

« We need these moments of interaction with customers », stresses Christine Bois-Beauval.

The Norway Advantage

Despite the slowdown observed since spring, Hurtigruten continues to benefit from the appeal of Norway.

The company believes it benefited early in the year from its strategic refocus on this destination after the separation of its expedition activities.

« We have become more than ever the reference for Norway », says Christine Bois-Beauval.

The destination is benefiting, for example, from the growing enthusiasm for the “coolcation,” that search for milder destinations during the summer, as well as the still-strong interest in the Northern Lights.

A new brochure geared toward 2027-2028

If the market remains cautious in the short term, Hurtigruten continues its commercial investments and is already preparing the 2027-2028 seasons.

The company recently unveiled its new Norway & Spitzbergen brochure, which further strengthens its positioning as a destination specialist.

Among the novelties are three limited-edition Signature itineraries, a new Arctic Line between Copenhagen and Tromsø, and the strengthening of French-speaking departures on the Coastal Express. The Signature cruises will also continue to offer Francophone support aboard.

While sales have stalled since spring, the leader hopes for a revival of demand in the coming weeks.

The task now is to convert this mobilization into bookings. And if the market wakes up by then, Hurtigruten’s teams will be able to breathe a sigh of relief before the Norway-France World Cup match on June 26!

Published by Laurent Guéna Journalist – TourMaG.com
See all articles by Laurent Guéna

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Categories World News Tags Agencies, Highly, Hurtigruten, Responsive, TRAVEL

Excluding Non-IATA Agencies, Tensions in the Gulf: AERTiCKET Makes Group Bookings and Assistance Its Top Priority

June 11, 2026 by Amara Nambinga

The decision by Air France to reserve TIGRE Web, its group booking platform, access for IATA-accredited agencies starting from July 1, 2026, further underscores the need for non-IATA agencies to rely on a solid partner capable of ensuring continuity and operational control.

A dedicated team and comprehensive management for all agencies

The AERTiCKET Groups service remains open to all agencies, IATA or non-IATA. Requests are submitted via the “Groups” tab, then handled by a dedicated team, expert in multi‑airline negotiations and operational follow-up.

AERTiCKET handles the entire dossier lifecycle:

• Tariff research and optimization,

• Tracking of options,

• Management of passenger lists,

• Early issuance to secure rates,

• Coordination with airlines in case of adjustments.

This organization enables agencies to maintain total commercial control, while relying on a reliable partner for the technical and operational aspects.

A market in flux that demands a solid partner

The restriction of access to TIGRE Web sits within a broader sector evolution: NDC, dynamic availabilities, price volatility, shorter option windows… Agencies must navigate a more complex environment where responsiveness and operational control become essential.

AERTiCKET responds to these challenges by providing a stable framework, harmonized processes and consolidated expertise, enabling agencies to secure their files while optimizing their margins.

Support that goes beyond pricing alone

In a market subject to rapid evolution, agencies need a partner capable of providing constant monitoring, including when international events disrupt airline operations. It is in these sensitive situations that the unified AERTiCKET France / CMS Vacances organization proves its full value.

Continuity of assistance: constant dossier tracking during tensions in the Persian Gulf

Recent tensions in the Persian Gulf have led to reroutings, flight plan adjustments and increased price volatility. For agencies, this implies a heightened need for visibility, anticipation and coordination.

AERTiCKET ensures total continuity of assistance, with constant dossier tracking and continuous operational vigilance at all times.

Specific monitoring for sensitive zones

Regular training to optimize the use of Cockpit and AER360

To facilitate the daily work of agencies and to allow them to fully exploit the tools at their disposal, AERTiCKET offers regular training sessions dedicated to Cockpit and AER360. These webinars help teams become more efficient and better anticipate complex situations.

The trainings offer the possibility to:

• Discover the advanced features of both platforms,

• Master the best practices for submitting, tracking and adjusting group requests,

• Streamline operational management thanks to modules dedicated to passenger lists, options and issuances,

• Use the integrated tracking tools to anticipate disruptions,

• Simplify daily work through a more intuitive and more complete use of the interfaces.

These sessions, offered throughout the year, are suitable for both new users and teams wishing to perfect their mastery of the tools.

A clear ambition: to be the most reliable and closest partner for agencies

With its Groups service open to all, its unified organization, its ability to ensure continuous assistance and its tools that are constantly evolving, AERTiCKET France and CMS Vacances reaffirm their ambition: to offer agencies strong support, genuine proximity and top-tier expertise, whatever the market conditions.

Websites:

– www.aerticket.fr

– www.cmsvacances.fr

Email: [email protected]

Phone: +33 (0)5 56 55 48 62/48 57

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Categories World News Tags AERTiCKET, Agencies, Assistance, Bookings, Excluding, Group, Gulf, NonIATA, Priority, Tensions, Top