Travel Tech: How DIGITRIPS Simplifies Travel Distribution

© DIGITRIPS et Adobe Stock

Climats du Monde


With its new series “Travel Tech Inside,” DIGITRIPS Tech, the tech backbone of the DIGITRIPS group, aims to make the technologies that enable searching, connecting, distributing and selling travel more accessible. The objective: explain simply what lies behind a booking, without multiplying acronyms — and to reaffirm a belief: technological complexity should stay in the background so that the experience itself remains simple.

This pedagogy does not stop at this article: DIGITRIPS Tech is applying the same explanatory effort on the blog digitrips.com, where every topic addressed here is revisited and explored in depth through dedicated content.


Behind a hotel booking, an ecosystem that has become complex

Dozens of players and data to connect

What kind of players lie behind a search that takes only a few seconds on a booking site? Hotels, chains, bed banks (also called bed banks, those wholesalers who pool hotel stock), tour operators, online agencies, TMCs, booking platforms and other distributors must move large volumes of data: availability, rates, cancellation terms, descriptions, visual content, or payment rules.

Historically, these exchanges relied on well-known professional tools: the GDS (Global Distribution System), which centralizes the offering for agencies; the channel manager, which synchronizes a hotel’s rates and availabilities across all its sales channels; or the PMS, the management software used at the hotel reception. Travel tech today complements or modernizes these traditional building blocks rather than replacing them.

With this diversity of players, there is also a multiplication of content sources. A distributor can now combine direct hotel contracts, several third-party providers (notably bed banks) and its own commercial agreements. Each connection has its own technical and contractual rules, and must be integrated, maintained and steered over time.

See the guide to hotel distribution by DIGITRIPS.

Accessing the offer is no longer enough

The challenge is therefore no longer merely to access the offer: it must be made truly usable. How to aggregate contents, harmonize data, limit duplicates, compare rates, and apply the right distribution rules? That is the real work, often invisible.

What is at stake for hoteliers? It is different, but equally strategic: being able to distribute more broadly their negotiated contracts, without multiplying technical connections or losing control over their commercial terms.

These operations never appear on the end-user side. Yet they play a direct role in the speed of a search, the relevance of results, price competitiveness, and the reliability of the booking. Travel tech is therefore not merely a technical layer: it has become the indispensable infrastructure for modern travel distribution.


DIGITRIPS Tech, the connector for hotel and travel distribution

DIGITRIPS Tech links the different links in the travel distribution chain, with a simple role: to facilitate the flow of inventory between suppliers, producers, and distributors through connectors, tools developed by the Group’s teams.

What is a connector in travel distribution? A connector is a technological solution that enables the systems of suppliers and distributors to communicate with one another — a kind of next-generation GDS, but designed to talk also with channel managers, the PMS, and direct contracts. The connector ties availabilities, rates and bookings together, while harmonizing data, to make a complex offer directly exploitable by travel professionals.

The group relies on a dual culture to build its connectors: historically a travel trader, DIGITRIPS, through DIGITRIPS Tech (formerly Koedia) also develops its own distribution technologies. This hybrid model allows approaching travel tech from concrete problems: how to faster integrate new content sources? How to enrich a hotel inventory? How to better manage distributed content while preserving margin?

Connecting travel content sources

A crucial step is to simplify access to the different travel content sources (air, land). A centralized integration enables distributors to connect to multiple providers without multiplying technical developments, often time- and resource-intensive. This approach also facilitates linking hoteliers who want to distribute their rates with professionals seeking new content.

Orchestrating distribution rules

Connecting sources is not enough: you must decide which content to display, under what rules, and for which markets. Orchestration allows you to govern the selection of providers, display priorities, commercial rules or distribution conditions. The technology becomes a control tool, not merely a means to access more offers.

Valuing available content

Connectivity must finally serve a business objective. An enriched, better-structured inventory that is easier to steer helps distributors strengthen the relevance of their offer: valorize negotiated contracts, broaden sales channels, adapt the distribution model to each company’s objectives. The goal is not to add another layer of technology, but to reduce the visible complexity for users.


In plain terms: the words of hotel distribution

Some simple landmarks to help you navigate beyond jargon — and which are developed in more detail on the blog digitrips.com:

• GDS: the historical system that centralizes hotel and air offerings for travel agencies.

• Channel manager: the tool that real-time synchronizes an hotel’s rates and availabilities across all its sales channels.

• PMS: the software used at reception to manage rooms, arrivals and departures.

• Bed bank (bed bank): a wholesaler that buys hotel stock in volume to resell to distributors.

• Direct contract: a commercial agreement negotiated directly between a distributor and a hotel, with no intermediary.

• Connector: the technology that links all these systems together and harmonizes their data and travel content.


Hotel distribution: combining third-party providers and direct contracts

Combining bed banks and direct contracts

For travel distributors, centralizing multiple sources allows expanding the available offering without managing each connection separately. A hotel aggregation platform can bring together bed banks and direct contracts within the same environment.

These two models complement each other more than they oppose. Bed banks provide broad, quickly accessible coverage. Direct contracts offer greater control over rates, commercial terms, and the relationship with hotel partners. A hybrid approach enables combining their advantages according to markets, destinations, and the objectives of each company.

Read the article: bed bank or direct contract, which hotel distribution strategy should you choose?

TravelPlugz: aggregating and steering all your suppliers

TravelPlugz centralizes content derived from the client’s contracts with its third-party suppliers (DMCs, Wholesalers, Bedbanks, etc.) and thus provides access to a broad and constantly updated inventory:

• Aggregate all housing contracts of distributors

• Optimize prices and the relevance of the offering

• Enrich distribution platforms.

A tool designed to master and structure a multitude of feeds.

Hotel Direct Access: exploiting direct contracts in real time

Hotel Direct Access focuses on direct contracts negotiated by the distributor with hotel chains or independents: secure access to negotiated rates, real-time availabilities, centralized stock management… A major competitive advantage for players with exclusive and differentiating contracts.

Complementary, these two solutions offer an aggregation power and full control of direct contracts, for richer content, greater relevance, and above all a complete price comparison across providers.


Turning complexity into an advantage


A sales team at your service

The members of the DIGITRIPS Tech team are at your disposal to accompany you. You can contact them at the following email address: [email protected].

To learn more about the DIGITRIPS group and its solutions, visit our site www.digitrips.com


DIGITRIPS at IFTM — Booth F054


© DIGITRIPS et Adobe Stock

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Three complementary solution universes serving professionals

The DIGITRIPS group will showcase its three solution universes at IFTM, each tailored to meet the specific needs of players in travel distribution:

DIGITRIPS Pro

Are you a travel agency seeking an easy-to-use tool to sell your stays? Discover DIGITRIPS Pro, the B2B booking platform that simplifies access to a multi-sourced offer (Accommodations, Flights, Dynamic Packages, Car Rentals, Transfers). If you already have your platform but want a broader inventory of travel products, explore our APIs solutions!

DIGITRIPS Partners

Are you a digital player who wants to sell travel on your platform? The DIGITRIPS Partners teams will also be present on the stands for the full three days of the show to present the full range of white-label solutions.

DIGITRIPS Tech

Are you involved in hotel distribution and looking to enrich your offering while keeping your direct contracts? Come discuss the Hotel Direct Access connectivity and distribution solutions from DIGITRIPS Tech. Since its inception, DIGITRIPS Tech has quickly established itself as the hotel connectivity expert, with solutions to connect, aggregate, and orchestrate hotel content distribution.

Destinations: the DIGITRIPS advertising arm

Looking to boost your destination’s visibility on the French market? DIGITRIPS has become a preferred partner for leading Tourism Offices seeking to raise awareness among French travelers. Discover actionable campaigns at stand F054 or by scheduling a meeting with Marketing Manager Virginie Delforge.


A dedicated team ready to assist travel agents


© DIGITRIPS

During the entire IFTM salon, from September 15 to 17, 2026, visitors at the stand F054 will have the opportunity to meet the DIGITRIPS commercial teams and experts from the DIGITRIPS ecosystem. The DIGITRIPS Pro team will be particularly present:

• Jean-Michel Rey, the new BtoB France Commercial Director

• Sarah Amani: BtoB Sales Account Manager for Île-de-France, Northeast, and Réunion

• Julien Lausse: BtoB Sales Account Manager for Southeast, Guadeloupe, Martinique and Guyana

• Magalie Gagneux: BtoB Sales Account Manager for Northwest and Corsica

• Jean-Pierre Carteau: BtoB Sales Account Manager for Southwest

How can you better sell dynamic city trip packages? How can you maximize your margins on sales? How can you better manage airline offers? All of them will be on hand to answer travel agents’ questions, offer personalized demonstrations, and discuss the specific challenges of each agency.

The IFTM show will also host DIGITRIPS’ supplier teams this year: Flight teams for airline content, Hotel teams for accommodation and land content, as well as the advertising arm.

This proximity to tourism professionals is at the heart of DIGITRIPS’ philosophy: in a digital world, human interaction remains essential! The teams will be available to support both independent agencies and networks or major accounts, with tailored recommendations.


To Win: the iconic DIGITRIPS suitcases!

The legendary DIGITRIPS suitcases are back and getting a makeover! As every year, travel agents will have the chance to participate daily in a contest to win a suitcase. This year, the design gets a refresh: waterproof fabric and colors yellow or navy blue for the winners!

To participate, it’s simple: a QR code will be available directly at the stand F054. In just a few seconds, visitors can try their luck and, if drawn, leave with equipment that will prove useful for their upcoming business trips… or personal getaways.


Airplane tickets to win every day at the stand

In addition to the suitcases, DIGITRIPS will also run a raffle at its stand that will attract many: every day of the show, two airline tickets will be up for grabs.

This daily operation is organized in collaboration with three partner airlines of DIGITRIPS: Air Austral, Air Europa, and Royal Air Maroc. A wonderful way to highlight the partners of DIGITRIPS and offer a unique experience to visitors over the three days of the show.


DIGITRIPS’ IFTM Opening Evening: Off to Alberta!


Retrouvez DIGITRIPS à l’IFTM au stand F054 !
In over ten years of anticipation by tourism professionals, the legendary annual DIGITRIPS evening returns on the opening day of IFTM once again.

For the 2026 edition, DIGITRIPS innovates by partnering for the first time with a tourism office… and not just any one: heading to Alberta, in Canada, for a unique thematic immersion into North American vast landscapes!

The must-attend annual event:

• Tuesday, September 15, 2026 at 9:00 PM

• In Paris with an Alberta immersion

• A mood blending cowboys and the northern lights

• Surprises await participants throughout the evening!

A promising evening combining celebration, discovery of a Canadian destination, gifts and surprises… organized in partnership with IFTM, Xplorassur, Travelport and the Travel Alberta tourism board.



Jean-Michel Rey (Digitrips): Simplifying Travel Agencies’ Day-to-Day Operations




TourMaG – You joined Digitrips a few months ago, after a long career in tourism. What inspired you to begin this new chapter?

Jean-Michel Rey: It’s been several years now that I’ve been active in this industry, where I had the chance to perform a variety of roles. This diversity of experiences has given me a lot of knowledge, and I’m delighted to share it with Digitrips, which I joined at the beginning of April.

Why Digitrips? It’s a company that has always piqued my interest. I have followed its development in recent years with close attention, especially since I already knew several members of the management team.

That was additional encouragement to follow its news. I knew this company was in tune with the times, and I was not mistaken. Today, I’m discovering a company driven by very strong momentum.


TourMaG – Digitrips is a distinctly tech-oriented company, whereas you come more from tour operating, distribution or even accommodation…

Jean-Michel Rey : Precisely, Digitrips brings together a lot of talent and diverse skills.

Today, the company rests on three main areas of expertise: the air activity from MisterFly, the hotel sector with HResa, and the technology developed by Koedia.

These three entities are now united under the Digitrips brand. It is a multifaceted company, operating in several lines of business.

And I’m fortunate to have practiced nearly all of these roles before, but in different companies. Today, I can find them all within a single structure.



Jean-Michel Rey surrounded by TourMaG editorial staff - XP Photo

TourMaG – The Middle East conflict has significantly disrupted the market since late February. How did Digitrips navigate this period?

Jean-Michel Rey:
In terms of air activity, we obviously faced a crisis period. We had to organize repatriations with our partners, travel agencies and tour operators, in a context that was never straightforward. It was also essential for airlines to cooperate.

Next, we entered a period of wait-and-see. Air bookings slowed a bit, but ultimately less than we feared, despite higher ticket prices.

In terms of accommodation, where we specialize in leisure stays, we paused more than in business travel, which remains largely domestic and thus was less affected.

However, we are recording double-digit growth in a particularly promising activity for us: the dynamic package.


Digitrips: “We want to keep enriching the dynamic package”

TourMaG – Is the dynamic package a major focus of development?

Jean-Michel Rey :
Yes, of course. We want to continue enriching this solution with new features and new possibilities for travel agencies.

Today, I no longer need to persuade anyone of the value of the dynamic package. Everyone now understands its benefits.

For the client, it guarantees a trip fully customized by their travel agent. For the agent, it’s the ability to manage their margin, to freely choose their products while relying on a reliable partner for organizing the trip.

It is therefore a product that provides both security for agencies and real resilience.

TourMaG – The market seems to be rebounding since June. Do you also see this recovery?

Jean-Michel Rey :
We did observe it in June, following a May that had been very weak, which was fairly expected.

Since the start of July, the trend has been somewhat less favorable. We aren’t really witnessing the last-minute rush of reservations that some might have anticipated. The business should rather build up gradually.


TourMaG – Over the course of your career, have you observed a significant shift in the expectations of travel agencies?

Jean-Michel Rey :
Yes, mainly driven by technology, which is now present throughout our industry.

We practice a profession where the human relationship remains essential. It’s important to preserve that dimension. But technology also brings us a lot in terms of time savings, productivity and profitability.

Our challenge is therefore to offer solutions that are increasingly comprehensive while staying easy to use.

We regularly conduct barometers with our client agencies. One of our latest surveys showed that a travel agent could use up to eight different tools during a single workday, from Google to their back-office.

Our aim is precisely to leverage our proprietary technology, which we develop entirely in-house, to simplify their daily lives and offer them a true one-stop shop, whether they want to book a flight, a hotel, or both.



A new partnership with Selectour on the accommodations side


Hotel central: Digitrips Pro partner of GIE ASHA

Since July 1, 2026, the group has integrated the ASHA GIE’s commercial selection as a partner hotel central, thereby giving agencies within the Selectour and Havas Voyages networks direct access to its Digitrips Pro platform.

Digitrips was already a partner of the Havas Voyages network; this agreement extends its collaboration to Selectour and thus to the ASHA GIE. The agreement also provides for the integration of DIGITRIPS solutions within the payment centers of the group and a gradual rollout across the entire Selectour ecosystem.

The group will also strengthen its presence at the major events organized by the Selectour and Havas Voyages networks, whether at sales force meetings, congresses, or promotional activities.

“This partnership marks a new milestone in the development of DIGITRIPS within the French tourism distribution. The trust placed today by the GIE ASHA confirms the relevance of our vision: to develop innovative technologies and high-quality product and service offerings that meet the needs of travel agencies,” says Nicolas Brumelot, cofounder and president of DIGITRIPS.

“We are convinced that the integration of DIGITRIPS will strengthen our accommodations offering and provide our agencies with a powerful, easy-to-use solution tailored to the expectations of our advisers. This partnership fully aligns with our strategy of selecting the best tools to serve our networks,” states Laurent Abitbol, president of GIE ASHA.