What were your main technological challenges before choosing SpeedMedia?
AD : Kosmo Travel Group is a tour operator specializing in group and incentive travel and today developing in the GIR segment.
Before SpeedMedia, our main challenge was clearly the technological optimization of our model. We had the products but not effective tools, little automation in the distribution of our offers and a difficulty in delivering our GIR offering.
What were the decisive factors that convinced you SpeedMedia was the ideal partner?
AD : For our choice, three key elements made the difference:
The travel-distribution oriented product logic. SpeedMedia isn’t a generic tool; it’s a solution crafted for our métier, with a real understanding of the composition and the peculiarities of travel products. Next, the integration and modularity capability; we needed a foundation that could interface while remaining flexible and scalable, and SpeedMedia offered us this architecture.
And finally the long-term vision, because beyond the tool, we sensed a genuine partnership logic, a clear roadmap, a capacity to co-create, and a tech + business approach, which is quite rare in the market.
The travel-distribution oriented product logic. SpeedMedia isn’t a generic tool; it’s a solution crafted for our métier, with a real understanding of the composition and the peculiarities of travel products. Next, the integration and modularity capability; we needed a foundation that could interface while remaining flexible and scalable, and SpeedMedia offered us this architecture.
And finally the long-term vision, because beyond the tool, we sensed a genuine partnership logic, a clear roadmap, a capacity to co-create, and a tech + business approach, which is quite rare in the market.
How did the SpeedMedia teams’ support ease the transition?
AD : The transition was much smoother than we had anticipated.
The SpeedMedia teams provided a structured project framework, with clear milestones, highly operational support on data migration, and above all the ability to adapt to our business constraints.
We did not feel like we were “subject to a tool,” but rather co-building a solution tailored to our model.
The real plus was their ability to bridge the gap between technical aspects and business usage, which significantly reduced internal friction.
The SpeedMedia teams provided a structured project framework, with clear milestones, highly operational support on data migration, and above all the ability to adapt to our business constraints.
We did not feel like we were “subject to a tool,” but rather co-building a solution tailored to our model.
The real plus was their ability to bridge the gap between technical aspects and business usage, which significantly reduced internal friction.
Concretely, what has the platform changed in your day-to-day operations?
AD : The change is fairly evident on several levels:
Centralization of flows, faster time-to-market, and an improved sales experience.
Centralization of flows, faster time-to-market, and an improved sales experience.
If you had to define your relationship with the support and SpeedMedia teams in three words?
AD : Responsiveness – Expertise – Partnership
How do you view your collaboration with Kosmo Travel Groups?
In what way did you approach this project to meet their GIR-specific needs?
LZ : From our very first exchanges, we perceived an agency with a real identity and a solid GIR offering. The challenge wasn’t merely to give them a website, but to provide them with a reliable system designed to ease their daily operations. Therefore, before talking tools or solutions, we took the time to understand their on-the-ground reality: how a GIR file is built for them, where frictions lie… Indeed, GIR requires strict rigor in stock and flow management: real-time availability, supplier commitments to honor, margins to be steered with precision.
It was therefore essential that they have an environment capable of adapting to these requirements.
It was therefore essential that they have an environment capable of adapting to these requirements.
Data migration is always a sensitive moment; how did you handle it?
LZ : Data migration is a step often dreaded; we implemented a step-by-step support to guarantee a smooth transition for Kosmo Travel. Our role was to absorb all the technical complexity to deliver a simple interface: we manage the technological gears so they can run their business with peace of mind.
And now, what is your role alongside Kosmo Travel in the future?
LZ : To sustain Kosmo Travel’s momentum, we will continue to evolve our technical solutions in line with their objectives. Concretely, this means staying attentive to their needs even before they are fully articulated, monitoring their metrics, and sharing best practices.
What we aim to build long term is a relationship in which Kosmo Travel knows they can rely on us to understand their business, share their ambitions, and put our technology at the service of their vision.
What we aim to build long term is a relationship in which Kosmo Travel knows they can rely on us to understand their business, share their ambitions, and put our technology at the service of their vision.
Contacts
Feel free to contact Léa and her teams for any inquiry. We offer demos via screen sharing, conference calls, emails, meetings… we look forward to hearing from you :
• Write to us: [email protected]
• Phone: + 33 (0)1 84 16 52 90
• Or on our site: https://www.speedmedia.fr
• Write to us: [email protected]
• Phone: + 33 (0)1 84 16 52 90
• Or on our site: https://www.speedmedia.fr
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