GlobalStar Selects Selectour Affaires as a Partner in France


GlobalStar Travel Management intègre Selectour Affaires à son réseau afin de renforcer sa présence sur le marché français du voyage d'affaires - DepositPhotos.com, Rawpixel

Costa Rica


GlobalStar Travel Management a nommé Selectour Affaires comme nouveau partenaire pour le marché français.

Le premier groupement d’agences de voyages indépendantes en France rejoint ainsi le réseau international spécialisé dans la gestion des voyages d’affaires.

Ce partenariat permet à GlobalStar de consolider sa présence en France, un marché considéré comme stratégique pour le voyage d’affaires, grâce à l’expertise locale de Selectour Affaires.

« La France est un marché essentiel pour bon nombre de nos clients et un puissant moteur de la demande en voyages d’affaires à l’échelle mondiale.

En accueillant Selectour Affaires en tant que partenaire, nous renforçons considérablement notre présence en France grâce à une entreprise expérimentée, ambitieuse et dont les valeurs correspondent parfaitement aux nôtres
», a ainsi déclaré James Stevenson, PDG de GlobalStar, dans un communiqué.


Enhanced access to international networks

Avec ce rapprochement, les partenaires de GlobalStar disposeront d’a local liaison pour accompagner leurs clients en France, tandis que les clients de Selectour Affaires pourront s’appuyer sur le réseau international de GlobalStar pour leurs déplacements à l’étranger.

« Ce partenariat nous permet d’offrir à nos clients le meilleur des deux mondes : notre connaissance approfondie du marché français et l’accès à un réseau véritablement mondial, soutenu par une technologie de pointe et des relations solides avec les fournisseurs, a ajouté pour sa part, Patricia Morosini, Directrice Voyage d’Affaires chez Selectour Affaires.

Avant tout, nous partageons la même conviction : l’excellence du service client repose sur la confiance, la transparence et la flexibilité. Nous sommes impatients d’écrire ce nouveau chapitre aux côtés de GlobalStar. »

Kosmo Travel Group Selects SpeedMedia Solution


© Pixabay - Mohamed Hassan

Dream Yacht


What were your main technological challenges before choosing SpeedMedia?

AD : Kosmo Travel Group is a tour operator specializing in group and incentive travel and today developing in the GIR segment.

Before SpeedMedia, our main challenge was clearly the technological optimization of our model. We had the products but not effective tools, little automation in the distribution of our offers and a difficulty in delivering our GIR offering.


What were the decisive factors that convinced you SpeedMedia was the ideal partner?

AD : For our choice, three key elements made the difference:

The travel-distribution oriented product logic. SpeedMedia isn’t a generic tool; it’s a solution crafted for our métier, with a real understanding of the composition and the peculiarities of travel products. Next, the integration and modularity capability; we needed a foundation that could interface while remaining flexible and scalable, and SpeedMedia offered us this architecture.

And finally the long-term vision, because beyond the tool, we sensed a genuine partnership logic, a clear roadmap, a capacity to co-create, and a tech + business approach, which is quite rare in the market.


How did the SpeedMedia teams’ support ease the transition?

AD : The transition was much smoother than we had anticipated.

The SpeedMedia teams provided a structured project framework, with clear milestones, highly operational support on data migration, and above all the ability to adapt to our business constraints.

We did not feel like we were “subject to a tool,” but rather co-building a solution tailored to our model.

The real plus was their ability to bridge the gap between technical aspects and business usage, which significantly reduced internal friction.


Concretely, what has the platform changed in your day-to-day operations?

AD : The change is fairly evident on several levels:

Centralization of flows, faster time-to-market, and an improved sales experience.


If you had to define your relationship with the support and SpeedMedia teams in three words?

AD : Responsiveness – Expertise – Partnership


How do you view your collaboration with Kosmo Travel Groups?


In what way did you approach this project to meet their GIR-specific needs?

LZ : From our very first exchanges, we perceived an agency with a real identity and a solid GIR offering. The challenge wasn’t merely to give them a website, but to provide them with a reliable system designed to ease their daily operations. Therefore, before talking tools or solutions, we took the time to understand their on-the-ground reality: how a GIR file is built for them, where frictions lie… Indeed, GIR requires strict rigor in stock and flow management: real-time availability, supplier commitments to honor, margins to be steered with precision.

It was therefore essential that they have an environment capable of adapting to these requirements.


Data migration is always a sensitive moment; how did you handle it?

LZ : Data migration is a step often dreaded; we implemented a step-by-step support to guarantee a smooth transition for Kosmo Travel. Our role was to absorb all the technical complexity to deliver a simple interface: we manage the technological gears so they can run their business with peace of mind.


And now, what is your role alongside Kosmo Travel in the future?


© Kosmo Travel Group

LZ : To sustain Kosmo Travel’s momentum, we will continue to evolve our technical solutions in line with their objectives. Concretely, this means staying attentive to their needs even before they are fully articulated, monitoring their metrics, and sharing best practices.

What we aim to build long term is a relationship in which Kosmo Travel knows they can rely on us to understand their business, share their ambitions, and put our technology at the service of their vision.


Contacts


Kosmo Travel Group opte pour la solution de SpeedMedia
Feel free to contact Léa and her teams for any inquiry. We offer demos via screen sharing, conference calls, emails, meetings… we look forward to hearing from you :

• Write to us: [email protected]

• Phone: + 33 (0)1 84 16 52 90

• Or on our site: https://www.speedmedia.fr

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