Fake Google Maps Reviews: Why Google Says It’s Impossible to Verify Them All

“It’s impossible”: dragged before a Burgundy court by a guesthouse victim of “fake” reviews from people who hadn’t actually tested its services, Google said on Monday “does not have the means” to verify the comments.

“Google does not verify (reviews, ed.). It’s impossible. Google has no reliable way to determine whether someone used the services” of the rated establishment, argued Sébastien Proust, a lawyer for the American giant, before the Chalon-sur-Saône court (Saône-et-Loire).

Negative reviews posted by internet users who had never stayed at the château

The world’s leading internet company was being sued civilly by a two-room guesthouse housed in the small Château de Balleure, in the hamlet of Etrigny, which has been fighting this battle for eight years. In 2018 and then in 2020, the château received two harsh ratings on Google Maps. “The impact was substantial”, recalls Raoul Salama, the owner. “A 10% drop in a rating translates to a 30% drop in revenue”, he says.

It filed lawsuits to compel Google to disclose the names, which the Dijon Court of Appeal ordered on June 21, 2022. When contacted, the fake customers admitted they had never used the château’s services. In fact, they were passing nearby and received a Google Maps push notification inviting them to rate the château, but not asking whether they had visited it. A cyclist or hiker passing near the château thus appears among the 17 contested reviews.

“Why not?” replied Google’s lawyer. “Contributors can just as well rate a monument encountered during a hike. It isn’t a fake review because these are real people who wanted to rate it”, he asserts.

Google invokes freedom of expression to justify its limits on moderation

Anyway, checking all the reviews would require Google to expend a “considerable energy” and “all poorly rated professionals would demand the removal of negative reviews. It would kill the reviews”, to the detriment of “freedom of expression”, argues Me Proust, who labels the phenomenon as “marginal”.

Asked by AFP, American Kay Dean, a former federal investigator turned expert in internet fraud, described the problem as “massive”.

“In 2025, Google itself said it had removed 292 million fake reviews. According to CQ Researcher (an American publication of reference analyses, ed.), up to 45% of internet comments are considered to come from people who have not tried a product or service”, she adds from the United States.

“These fake reviews are a scourge”, stressed the château de Balleure’s lawyer, Frédéric Hopgood. “We mislead the consumer. Beyond the château, it affects all businesses”, he added. “Google took 43 months for one, and 39 months for the other”, to remove the first two contentious reviews, in 2018 and 2020, he notes.

However, the French Law on Confidence in the Digital Economy (LCEN), which transposes a European directive, requires the illicit review to be removed “promptly”. And, since then, they have reappeared, along with about fifteen others.

Google has indeed put in place a procedure to verify reviews, but through artificial intelligence.

Yet the behemoth Google is “overwhelmed” by the phenomenon, according to the lawyer, who instead calls for a check by “a human moderator”, as TripAdvisor and Booking have done after abandoning AI for this kind of control.

More than laxity, it is a strategy Google has implemented, accuses Me Hopgood: “This is a deliberate intent: clicks on real or fake reviews drive Google’s economy”.

The ruling has been reserved for January 12.

Tiny Pacific Nation Renames Itself, Redrawing World Maps

On Pacific maps, the name of a tiny island state could soon be not quite the same. The change is official and will gradually ripple through administrative documents, international databases, and certain materials used by travelers. Yet, in this country of only 21 square kilometres, the chosen name is nothing new, as it has long been used by the local population. A decision that aims in particular to align the country’s international name more closely with its history and language.

An Ancient Name Reclaiming Its Official Place

Situated northeast of Australia, in the Pacific, Nauru is one of the smallest countries on the planet. Its territory consists of a single coral island covering nearly 21 square kilometres, where around 12,000 people live. While its name is today well known in a form inherited from the colonial history, the inhabitants have long used another designation in their national language: Naoero.

It is precisely this latter form that has just been officialized: the country is now the Republic of Naoero. The government explains that the previous international form had mainly taken hold because foreign speakers had difficulty pronouncing the traditional name correctly. Over time, it would thus have evolved to give the form “Nauru,” which has become familiar to outsiders. The difference concerns more than spelling. The pronunciation traditionally used outside the country, “Now-roo,” now gives way to the pronunciation of Naoero, “Now-ero.”

The president David Adeang had championed this evolution when he proposed officially changing the country’s name. He stated in an official release that this decision would allow us to “more faithfully honor the heritage, language and identity of our nation”. “Today, we have the opportunity to bring our name home”, he also declared.

The move sits within a broader aim of strengthening the use of the indigenous language and reaffirming a distinct national identity. The island has indeed experienced several periods of foreign domination: annexed by Germany at the end of the 19th century, later placed under administration led notably by Australia, before attaining independence in 1968.

The name Naoero, for its part, already appeared on the national coat of arms. It should now progressively replace the old designation in official documents, national symbols, on aircraft and ships. The inhabitants themselves will adopt the official designation, and will henceforth be called “dei-Naoero”.

Travelers will have to get used to seeing two names on maps

For visitors, this change should however not provoke a radical shift. One should mainly expect a transition period during which both appellations may appear simultaneously. Airlines, booking platforms, maps, travel guides and international databases will indeed need to update their information gradually.

One of the more tangible changes concerns the international code assigned to the country. It will move from NRU to NRO. Travelers should not expect their plane tickets or baggage tags to change in the same way, as Naoero International Airport will retain its IATA code INU.

The aviation sector is also beginning to adopt the new terminology. A government communication published in August 2026 thus designates the national airline as “Naoero Airlines,” although the designation Nauru Airlines remains in use during the transition period.

This shift is not an isolated case. Several states have recently requested that their international name correspond more closely to their own language or national identity. In 2018, Swaziland officially adopted the name Eswatini. Four years later, the United Nations and other international organizations began to use Türkiye instead of Turkey, at the request of Turkish authorities.

Comparable efforts have also affected place names tied to colonial history in the United States. In Alaska, the town of Barrow reclaimed its traditional name Utqiaġvik in 2016. In Yellowstone National Park, Mount Doane was renamed First Peoples Mountain in 2022, while Mount Evans in Colorado became Mount Blue Sky in 2023 after several years of consultations.

New Summer Features for the IGN Maps Mobile App




Outdoor enthusiasts and fans of local discovery have their ideal travel companion.

The IGN has significantly enriched its public mapping service by launching a major update, designed to facilitate the exploration of France and its overseas territories.

This «Summer Pack» notably stands out by offering a new ultra-precise high-definition map called “Plan IGN HD”.

Available exclusively on the app, it covers more than two thirds of the French territory, including DROM, and reveals with remarkable clarity the relief, the built environment, and the vegetation to provide a highly immersive reading of the space.

In addition to this technical advance, one of the most awaited features by the hiking community is added: the ability to overlay the routes of marked hiking trails (PR) and long-distance trails (GR) on any map background, including aerial photographs.


A comprehensive tool, blending guided hikes and the local cultural calendar


L'application mobile Cartes IGN passe en mode estival avec son nouveau « pack été ». Extraits du nouveau Plan IGN HD - Illustration : IGN

In addition to refining the geodetic display, the platform becomes a genuine travel guide thanks to the deployment of a thematic layer named “Idées rando”.

This contains over 6,000 walking, horseback riding, or cycling routes carefully selected and accompanied by a detailed editorial presentation to help each user choose according to their desires and physical level.

The other strength of this summer edition lies in the ongoing integration of local events provided in real time by the various French tourist offices.

Whether it is traditional markets, open-air concerts, or village festivities, the app brings together a wealth of ideas for cultural and festive outings across the entire national territory to help plan holidays while discovering the richness of each region’s heritage.

Also read: Cartes IGN: a free app to explore France