MEDEF Calls for Regulation of Travel Planners and Clarification of Their Status


La commission Destination France Tourisme du Medef demande au ministère de "clarifier, par voie administrative et réglementaire, le statut des travel planners"  - DepositPhotos.com, DepositNovic

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After a first assessment at the end of 2025, the Destination France Tourism Commission of Medef, chaired by Aurore Iwanciw (Le Château Fort Hotel in Sedan) and Philippe Korcia (Voyages Eurafrique), is taking action.

On September 14, 2026, it handed to Serge Papin, minister of SMEs, Trade, Crafts, Tourism and Purchasing Power, a study containing 14 proposals to simplify the regulatory framework and remove barriers to the development of tourism.

Six of these measures are already “ready to process,” according to the report, three of which concern mountain resorts.

The other eight, dubbed “framework measures,” do not call for legislative reform, but “assume prior work before producing their effects: precise identification of texts, harmonization of administrative practices, coordination between several ministries, or, when the legal framework is already complete, operational implementation and execution timeline,” the document specifies.

Indeed, the Medef commission has prioritized short-term actionable regulatory and administrative levers (simplifying procedures, removing outdated formalities, or clarifying certain administrative rules) in order to achieve tangible progress for tourism businesses, while the parliamentary agenda remains crowded up to the presidential election, closing the legislative path for the coming months.


Better framing of the travel planners’ status

Among these 14 proposals, one concerns distribution, and more specifically the status of travel planners.

“They present themselves as mere advisory service providers, which allows them to operate outside the scope of the Tourism Code. However, some receive retrocommissions or concretely steer reservation choices, which functionally brings them close to a tourism intermediation activity“, describes the MEDEF Tourism Commission in its study.

For the latter, this situation creates a “distortion of competition, these actors escaping the obligations borne by traditional agencies (financial guarantees, liability, etc.), while offering similar services“; as well as a “risk for the consumer,” in the absence of a clear framework defining responsibilities in case of problems.

The Medef thus calls for a clarification, by administrative and regulatory means, of the status of “travel planners” by specifying the criteria that distinguish a simple advisory activity (outside the Tourism Code) from an intermediation or travel organization activity, thereby triggering the corresponding obligations (registration, guarantees, etc.).

“This clarification could take the form of a shared administrative doctrine (tourism / consumer), and, where appropriate, an adaptation of implementing texts to restore conditions of fair competition and consumer guarantees“.


Business travel also addressed

Two proposals also concern business travel.

The first — which also applies to events — calls for a simplification of the regulation of commercial events, which requires park managers to declare hosted events, and organizers to produce, certify by an accredited body (COFRAC), and transmit detailed numerical data.

“This quantified burden […] was intended to feed a public portal managed by the DGE“, the study explains. But, “since 2022, the DGE has stopped publishing these data online, although it was provided for by the Commercial Code. The regulatory obligations to collect and electronically declare therefore remain in force without their intended purpose being achieved“.

For Medef, “this situation creates unnecessary legal uncertainty for sector players while maintaining an administrative burden without real compensation“, estimated by industry professionals at “nearly one million euros per year, including certification costs and the administrative time mobilized by organizers and site managers“.

The tourism commission therefore requests the repeal or regulatory relief, through (art. R.762-10 to R.762-12 and A.762-3 to A.762-9 of the Commercial Code) the obligations to produce, certify, and transmit the quantified data borne by organizers and park managers.

In addition, it requests, in another proposal, a “better mobilization of the circulation visas for business travelers“, while the community visa code provides the possibility of issuing short-stay visas to third-country nationals wishing to stay within the Schengen area for up to 90 days in 180 days with multiple entries.

“In practice, their issuance remains uneven depending on profiles and consular posts, including for regular business travelers who frequently come to France for trade shows, conferences, or professional meetings“, notes the commission.

It adds: “The repetition of visa application procedures for identified profiles — even though they pose a low risk of illegal immigration or for the security of Member States — constitutes an administrative burden that is unnecessary and detrimental to travelers and the companies that host them“.

Believing that it harms France’s attractiveness for business tourism and major professional events in a context of intensified international competition, the tourism commission calls for, without modifying the Schengen framework, “to encourage, by consular instruction, a more systematic issue of multi-entry circulation visas for regular business travelers with an established profile (for example, thanks to travel history, invitation from an accredited organizer, participation in recurring events)“.

This measure, aligned with a compliant application of the Community Visa Code, falls under the purview of the Ministry of Europe and Foreign Affairs, in coordination with the ministry responsible for Tourism


Airports: remove document checks at boarding

A fourth measure concerns the airline sector, and targets more specifically the documentary check at boarding, defined by the February 5, 2013 order which requires airlines operating from French airports to verify the concordance between the boarding pass and an identity document at boarding.

“This verification is not airport security screening in itself but a documentary reconciliation procedure intended to check the match between the passenger and their travel document.

It mobilizes dedicated human resources and lengthens boarding operations even though several European states have removed this obligation for intra-Schengen flights, notably Germany, the Netherlands, Switzerland, the Nordic countries, or Italy
“, notes the report.

The commission therefore calls for the repeal of the order for domestic and intra-Schengen flights departing from French hubs.


Tourist rentals: the national registration system still not activated

Finally, note a fifth measure regarding the November 19, 2024 law, known as Échaniz-Le Meur, which obliges the national registration of tourist accommodations through a single online service.

If the obligation has been legally in force since May 20, 2026, in practice, “the deployment of the national online service has been postponed to the fourth quarter of 2026, with no firm date announced“, the report emphasizes.

Until Declaloc is open to all landlords, platforms (Airbnb, Booking, Vrbo) neither block nor remove listings lacking an registration number, and declarations continue to pass through the existing municipal online services.

This delay defeats the purpose: registration remains theoretical, and the distortion of competition that the law was meant to correct persists as long as listing blocking is not activated
“.

The Medef therefore calls for a firm opening schedule of the national online service by the Ministry responsible for Tourism, in coordination with the DGE, and the effective activation on that date of the platform blocking and removal mechanism for listings without a registration number.

Hotel Industry: Three Prestigious Hotels Lose Palace Status


Menée par Serge Blanco, la nouvelle municipalité de Biarritz a promis de se battre pour reconquérir le statut de l’Hôtel du Palais, qualifié de "tour Eiffel biarrote" - DepositPhotos.com, Xantana

IFTM


Serge Papin, the tourism minister, will unveil on June 2 the 2026 list of establishments that benefit from the Palace distinction.

Without waiting, the Hôtel du Palais Biarritz had taken the initiative. By the end of March, its management informed staff that henceforth the establishment would no longer enjoy the French “Palace” distinction that it had shared up to now with 30 other exceptional French hotels.

The Hôtel du Palais was the only “Palace” located on the Atlantic coast. The others were in Paris (12), a good handful on the Côte d’Azur, a few in Courchevel and one in St Barth.

The loss of the “Palace” distinction by the Hôtel du Palais followed several inspection visits conducted by the Distinction Attribution Commission.

During these visits, inspectors would have, according to La République des Pyrénées, revealed an insufficiency in its condition for the “Palace” label.

These shortcomings would concern certain rooms and elements, such as the hotel’s spa or the breakfast room, which would no longer meet the required standards.

According to La République des Pyrénées, the hotel was nevertheless renovated for around 80 million euros between 2018 and 2021. But the Spa was not involved in the project, and the 26 rooms of the north wing had not been fully renovated.

Operated by the American-origin international hotel group Hyatt within its Unbound Collection, the Hôtel du Palais Biarritz is owned by the city of Biarritz (57% of shares), the JCDecaux Group (37%), and the Caisse des dépôts.


Palace Distinction: a Major Image Challenge


L'offre culinaire du Mandarin Oriental Paris sera également revue - Photo : Alexis Anice, Mandarin Oriental

Two other prestigious hotels are also being downgraded to the five-star category, as they no longer meet the excellence criteria required by the Palace distinction.

They are the Park Hyatt Paris-Vendôme (Rue de la Paix, in Paris) and the Mandarin Oriental (Rue Saint-Honoré, in Paris).

For these prestigious hôtels, this loss represents a major image challenge.

Mandarin Oriental has already confirmed its ambitious transformation program reflecting “the continued commitment to shaping the future of Mandarin Oriental, Paris as one of the city’s most singular addresses”, according to Laurent Kleitman, Group Chief Executive of Mandarin Oriental.

As part of these renovations that are due to begin at the end of October, Mandarin Oriental plans to revamp its entire dining and accommodation offering.

The bedrooms and suites, as well as all common spaces, are to be entrusted to the London-based architect Tara Bernerd, with the mission to express “the essence of the destination”, to capture “the spirit of Paris while highlighting Mandarin Oriental’s commitment to craftsmanship and excellence”.

The culinary offering will also be revised, with the arrival of three distinct concepts: a new bar, a Parisian-style brasserie, and a gastronomic restaurant, each with views of the hotel’s interior garden.

The announcement of this ambitious transformation program coincided with the arrival, on Monday, May 18, of a new general manager, Vincent Poulingue. He succeeds Edouard Lapasset, appointed a little less than a year ago.

Curiously, Vincent Poulingue had been at the helm of the Hôtel du Palais Biarritz since 2023.

With more than two decades of international experience in luxury hospitality, Vincent Poulingue has held leadership roles in France, Portugal, Switzerland and French Polynesia within world-renowned groups such as The Unbound Collection by Hyatt, InterContinental Hotels Group and the Groupe Barrière.

He is recognized for his expertise in repositioning iconic properties, operational excellence, and creating exceptional experiences.


A distinctly French specialty

Whereas many foreign countries have merely introduced a “superior five stars” category, the highly coveted Palace distinction is a distinctly French hallmark.

This official distinction was created in 2010, in the wake of the hotel classification reform carried out the previous year, which had introduced the 5-star designation, whereas France had previously only “4-star luxury” hotels.

The aim was to modernize the French hotel offering.

By introducing the Palace distinction, the Ministry of Tourism and Atout France – which oversees the attribution process – sought to value and promote truly exceptional establishments among the five-star category.

Since a reform implemented in 2024 to reinforce its exceptional character, the Palace distinction is awarded for three years only (compared with five years previously).

In addition to the dossiers of hotels already benefiting from the Palace distinction, since January last year the files of first-time applicants have been studied. Asked by TourMaG last autumn, the head of the Quality sub-direction at Atout France declined to name a single candidate.

It is, however, widely known that the famous Negresco, located on the Promenade des Anglais in Nice, which has recently added a splendid spa and is nearing the completion of extensive renovation and redevelopment works, is aiming for this distinction. The same goes for Parisian establishments Cheval Blanc and Bvlgari.

A decision is expected on June 2.


PAULA BOYER Publié par Paula Boyer Responsable rubrique LuxuryTravelMaG – TourMaG.com
Voir tous les articles de Paula Boyer

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