SNCF: FNAUT Denounces Ouigo Price Hikes and Decline of the Inoui Service


SNCF : La FNAUT dénonce l'envolée des prix Ouigo et le recul de l'offre Inoui - Depositphotos.com Auteur FotoPrivet

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While SNCF has recently confirmed a modest increase in TGV INOUI and OUIGO fares for 2026, the National Federation of User Associations for Transport (FNAUT) has published a comparative study on how TGV prices and offerings have evolved from 2017 to 2024.

It had already unveiled, at the end of 2025, an initial report covering figures from 2017 to 2023. It now updates the data with 2024 figures.

According to FNAUT data based on the open data from the Transport Regulation Authority:

  • Between 2017 and 2024, OUIGO’s seat-kilometre offering surged by +185%, while TGV INOUI’s declined by around -13%.

  • This trend translates into a traffic split where OUIGO trains now account for a substantial share, at the expense of the traditional INOUI offering, criticized for its gradual decline.

“More OUIGO, less INOUI: the French TGV is changing its face… but not necessarily to the benefit of regular travelers.” states FNAUT.



Marked rise in OUIGO prices vs relatively stable INOUI

The FNAUT argues that this evolution reduces travel options for holders of discount cards (such as Avantage or Liberté), who often find fewer seats available on reserved quotas for TGV INOUI, the more traditional option.

The federation also analyzes price developments.

  • The average price of an OUIGO ticket rose by 75% between 2017 and 2024, and the price per kilometer climbed by 71% over the same period.

  • By contrast, INOUI TGV tickets saw their average price rise by only 8%, with a price-per-kilometer increase limited to 11%, well below overall inflation.


response from Alain Krakovitch: context, evolution and customers

On LinkedIn, Alain Krakovitch, director of TGV-Intercités and head of the TGV INOUI and OUIGO brands, replied to these criticisms by emphasizing several contextual elements:

According to him, a large portion of OUIGO price increases can be explained by changes in the offering: at launch, the brand served only secondary stations and short-haul routes. Today, it operates from major Paris stations and on much longer connections (up to Hendaye, Brest, Perpignan…), which, he says, accounts for about 80% of the observed price rise.

He suggests that the remaining rise reflects higher operating costs, but notes that, overall, the prices of TGVs (INOUI + OUIGO) have risen more slowly than inflation in recent years.

For Krakovitch, the two brands are not competitors but complementary: OUIGO generally remains about 30% cheaper than TGV INOUI on average and helps attract travelers who would not have taken the train otherwise. He also notes that more than 180 million customers have used OUIGO since its inception, with more than half of tickets sold for less than €30.


Paris Gare de Lyon: The TGV INOUI Lounge Gets a Makeover


Le salon Grand Voyageur Le Club TGV INOUI de Paris Gare de Lyon a officiellement rouvert après une rénovation complète - Photo : SNCF

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On April 21, 2026, the Grand Voyageur Le Club lounge TGV INOUI at Paris Gare de Lyon officially reopened after a complete renovation.

Located at the heart of the station, in the Galerie des fresques – connecting Halls 1 and 2 – the lounge spans a total area of 630 m2, up from 610 m2 previously thanks to a 20 m2 extension on the ground floor and a 4% increase in seating.

With around 400,000 travelers in 2025, it is accessible to Grand Voyageur Le Club members and eligible corporate clients, who wish to work or unwind before their journey.

To better meet its clientele’s expectations, the lounge is now organized around two distinct spaces.

The ground floor is dedicated to guests making short stops, under 15 minutes, and offers immediate access to all services.

Upstairs, a new layout of the spaces, paired with a higher-end range of services and amenities, enables guests to relax and work in a calm environment.

In the relaxation areas, work zones or the individual telephone booths, each visitor can enjoy the full range of services including free Wi-Fi, electrical and USB outlets, the news and entertainment portal, a selection of beverages, etc.

Read also: TGV INOUI unveils its new lounge at Paris-Est station


A Reduced Environmental Footprint

The renovation of this lounge took into account a number of ecological criteria, such as the use of responsible materials – the furniture and construction elements are sourced from the European Union, durable and recyclable.

Likewise, the historic joinery has been restored exactly as before, while incorporating optimized thermal standards.

Furthermore, an airlock helps prevent heat loss or gain depending on the season.

Among the other measures implemented: the broad use of sorted recycling bins, a selection of organic hot drinks sourced from fair trade, the option to use your own mug at the coffee machine, and the reduction of paper by offering on-site newspapers and digital press.

Read also: Optimum: SNCF’s offer to compete with Trenitalia hits the rails!

* SNCF Voyageurs has set up a loyalty program that offers preferential deals for its premium customers. Launched in 2012, this program evolved in 2021 and comprises 2 statuses: Grand Voyageur and Grand Voyageur Le Club, the latter giving access to all Grand Voyageur TGV INOUI lounges. The progression from one status to another depends on the frequency and volume of purchases made each year.