SNCF: Scorching Summer Costs €80 Million in Lost Revenue


SNCF : l’été caniculaire a coûté cher, avec 80 M€ de manque à gagner - Depositphotos.com Auteur Savvatexture

CroisiEurope


The summer of 2026 put the French railway network to a rigorous test.

In its seasonal assessment, the SNCF group describes a summer that was “ out of the ordinary ”, marked by exceptional temperatures, fires, storms and heatwaves that affected the infrastructure.

In this context, ridership nevertheless remained high.

According to SNCF, nearly 30 million travelers rode the TGVs in France and Europe during the summer. Ridership remained broadly stable compared with summer 2025, though with developments that varied by destination.


The TERs carried 67.3 million travelers

The Alps notably recorded a 4 % rise in ridership, while the Occitan and Mediterranean coastal area grew by 5 %. By contrast, ridership declined by 2.7 % in the Southwest, mainly in Gironde.

The TERs carried 67.3 million travelers, i.e., 3 million more than in the summer of 2025. On the Intercités trains side, around 2 million travelers were carried, up 10 % year over year.


Another trend highlighted by the group: late bookings continue to rise. SNCF reports 4.5 million tickets purchased in the four days leading up to departure, i.e., a 2 % increase compared with 2025.

This high level of attendance was nevertheless accompanied by a deterioration in punctuality. SNCF notes that indicators were affected by heatwaves, fires and storms that hit the network during the summer.


The financial cost of disruptions amounts to 180 million euros since the start of the year

Intercités trains were particularly exposed to the consequences of climatic hazards. The SNCF reports 630 cancellations during the summer, of which 89 % were linked to weather conditions and the heat.

Heat and bad weather heavily strained the rail network, with 374 fire outbreaks recorded between June and August, as well as incidents related to thunderstorms.

Some services were also suspended preventively to avoid travellers being stranded on tracks in high heat.

Despite these disruptions, the group notes that a large portion of affected travelers were able to complete their journey on the planned day thanks to the measures in place. On the Paris-Clermont-Ferrand line, 90 % of customers thus completed their trip, versus 80 % on Bordeaux-Marseille and 85 % on Paris-Limoges-Toulouse. For night trains, 91 % of planned circulations could be ensured, compared with 99 % in 2025.


During the summer, SNCF specifies that 168,000 meal vouchers were distributed, as well as 1.5 million bottles of water.

The group indicates it handled 19,300 hotel rooms and mobilized 6,800 taxis to transport customers to their accommodations.

Furthermore, 1.9 million TGV customers were eligible for compensation for delays of more than 30 minutes.

The SNCF group estimates an 180 million euro loss of turnover since January 2026 due to climatic hazards, with 80 million euros recorded during the sole summer period.


SNCF aims to accelerate its climate-change adaptation plan

Beyond the summer 2026 bilan, the SNCF group presents this season as an accelerator for its climate-change adaptation plan.

In the short term, the group notably plans to better map areas exposed to heatwaves, fires, floods, or ground movements.

Preventive maintenance must also be strengthened on sensitive equipment, while spare parts stocks and supply chains must be secured.

SNCF also plans to bolster traveler information during climate episodes to better anticipate disruptions and facilitate the implementation of alternative solutions.

In the longer term, the group announces an adaptation plan covering four axes: making the network more resilient, adapting trains to extreme temperatures, protecting stations and maintenance centers, and better protecting staff and supporting travelers.

These adaptations will require substantial investments. SNCF Réseau estimates needs of 340 million euros per year to renew the catenaries, with that figure rising to 430 million euros per year from 2028.

The group also foresees 170 million euros by 2035 to adapt stations and heritage sites, 250 million euros for the buildings of the technicenters, and more than 400 million euros envisaged to adapt rolling stock to the effects of heat.

Lost luggage on a flight: Essential tips to avoid surprises

In 2025, the global rate of lost luggage stood at 24 million, according to the SITA report published in June 2026, the parent company of the WorldTracer tracking system. In the United States, nine American airlines mishandled 1.1 million bags on approximately 226 million suitcases boarded, according to semi-annual data from the Bureau of Transportation Statistics.

These incidents include bags that are lost, delayed, damaged, or stolen, as the Washington Post notes. Busy travel periods, particularly in December, January, and July, are among the most problematic. It is also worth noting that connections increase the risk since suitcases may need to traverse large airports within tight timeframes. Errors can occur, especially when moving from one baggage-handling system to another.

Before departure: how to minimize the risks?

When you book your airline tickets, Washington Post reporters first recommend prioritizing direct flights whenever possible. If a connection is unavoidable, plan for a layover long enough to facilitate the transfer of your luggage. Depending on the size of the airport and the itinerary, a layover of 1 to 2 hours is advised.

Also remember to remove old labels from previous trips to avoid any confusion. If you encounter a problem with your suitcase, place in your carry-on your essential and valuable items, as well as a spare outfit. You can also take a photo of your bag and its contents to help with searches in case of loss.

To track your bag, some airlines offer dedicated tools within their apps. You can also equip your luggage with a tracker, such as an AirTag.

What to do when your suitcase is delayed or lost?

If you cannot locate your suitcase on the conveyor belt after landing, report it to the airline immediately before you leave the airport. The airline will record your claim and guide you on the steps to take to recover your belongings.

Meanwhile, our American colleagues advise checking the terms for reimbursement of essential purchases necessitated by the delay or loss. Also review the guarantees offered by your airline and those possibly linked to your credit card. A suitcase you do not locate right away may simply have been misplaced for a few hours or taken by another passenger by mistake.

Valérie Boned: We Won’t Be Able to Recover All We’ve Lost This Summer


Les EDV organiseront "un focus spécial sur la vente de la France" avec ADN Tourisme - Crédit photo : CE

MSC Croisières


Following the outbreak of the war in Iran initiated by the United States, activity in travel agencies had contracted sharply, pushing some players to resort to short-time unemployment and to seek cash flow solutions.

Fortunately, the approach of the peak travel period has boosted demand and revived last-minute sales, to varying degrees depending on distribution networks.

The latest barometer from Entreprises du Voyage provides an early summer assessment. It highlights a sharp drop in departures in August 2026, but also an increase in bookings in that same month.

By contrast, trends for the rest of the year are positive.

“From my discussions with members and the figures I have, I see that we will not catch up everything we lost this summer. However, the booking momentum for the coming months is moving in the right direction.

In terms of bookings for August, there were indeed many dossiers in the mountains and around the Mediterranean basin.

Thus, we are in positive territory for the late season, compared to the previous year. The momentum is fairly good.

The signal is rather positive, even though, cumulatively for the year, we remain negative. This means the sector is recovering“, explains Valérie Boned.


Incendies en Gironde : une dizaine d’agences de voyages concernées

This has allowed many businesses to regain some health, whereas in spring, furlough was on everyone’s lips, or nearly.

“I haven’t seen any cash-flow or needs for short-time unemployment arise during the summer, except for the exceptional case of a few agencies in the Southwest, due to the wildfires.

There seems to be no longer concern about cash flow and activity in the sector
“, says the president of EDV.

Even if specialists in Asia are still suffering, the industry has saved face and appears healthier than in the weeks following the outbreak of the conflict.

Nevertheless, July was inevitably heavily affected by the terrible fires in Gironde, which burned a little over 47,000 hectares, i.e. twice the size of Marseille or four times Paris.

“About ten agencies were affected by these fires.

We worked with Laurent Menenteau, an administrator of EDV Sud-Ouest, himself affected by the incidents. We identified the affected sales points, then we worked to support those located in the sectors hit by the fires.

If one of Laurent’s agencies had to close due to the fire’s progression, the others were not. However, they saw fewer visitors, thus experienced a drop in activity.

Then we have members who rent houses or properties and who faced cancellations. We therefore fought to find solutions for these various cases, notably regarding business interruptions
“, continues she.

On this point, the EDV looked at insurance contracts and unfortunately, for Valérie Boned, insurers’ solidarity in such a situation did not jump out, to put it politely.

L’État n’aurait aucun levier pour les faire bouger afin de couvrir les pertes de revenus de ceux qui n’ont pas été touchés par les flammes, mais dont l’activité a été plus ou moins amputée par la désertion des touristes et les préoccupations des habitants, davantage occupés à régler d’autres problèmes que leur futur départ en vacances.

Concernant les tensions de trésorerie, le gouvernement a fait des annonces afin de soutenir les entreprises de la région.


Climat : “Tout cela m’inquiète et interpelle beaucoup de dirigeants”

In addition to this picture of natural disasters, which are rising sharply and becoming more intense, add the heatwave that unsettled Tunisia, causing tensions in some hotels due to power and water cuts.

These events, which for the moment seem to have little direct impact on the clientele, worry leaders like Yves Verdié or François Piot. What about the president of the EDV?

“It would be astonishing if this didn’t concern me.

We are facing several difficult subjects to handle, such as the relationship between climate change and our sector, in the long term. The industry tends to say: we’ll see how next year goes… We must undertake real reflections and move beyond small steps.

We study and talk a lot with Laurent de Chorivit, the co-CEO of Evaneos, but also with Nicolas Dayot, with whom we discuss the reconstruction of campgrounds, the prevention of events and the anticipation of what awaits us.

All of this worries and concerns many leaders.

I think that, until we feel client pressure on destination choices… I read a lot, we also work with Carbone 4, but reinventing models is complex.

And, moreover, climate change is a huge societal issue; it is extremely complex
, explains Valérie Boned.

A theme that is likely to become crucial to prepare the industry for the transformations that will occur over the coming decades.

It will probably be addressed during the debate organized for the 2027 presidential election by the Confederation of Tourism Stakeholders (CAT), on December 1st.

An event to be named “The Grand Oral of Tourism”.


Élection présidentielle : “le moment ou jamais de faire entendre la voix du tourisme”

“This is the moment like never before to make the voice of tourism heard.

So, on that date, we will welcome all candidates for the presidential election, all day long. We have already heard feedback from the entourages of the political figures who will run.

We will demonstrate what we represent and what we expect.
“, affirms Valérie Boned.

Remind that the two rounds will take place on Sundays April 18 and May 2, 2027.

Because of this election, and to also give space to democratic debate and to allow members time to grasp the consequences, the next national congress of EDV should exceptionally be held after IFTM Top Resa, in September 2027.

Before that, the Finance Bill should soon grab headlines again in the news and perhaps also on TourMaG.com, depending on the government’s intentions.

“During our interview with David Daniel, I conveyed a few messages.

Given the political and electoral context, there is a strong chance that the 2027 PLF will not be voted in the Assembly, so it will go through fast-track. That could mean the government’s bill becomes law.

Thus, we want no more taxes, whether new taxes or increases in the TSBA and others, but we also want visibility for businesses
“, sets as a course the leader.


Les EDV organiseront “un focus spécial sur la vente de la France”

Already, if new taxes or increases will be difficult to push through only a few months before a crucial election, Sébastien Lecornu has promised “a lot of discipline.”

Beyond political questions, the president of Entreprises du Voyage remains committed to the modernization of the union.

“My aim is to speak to all those who are not members, to achieve maximum representation.

We will replicate the Business Travel Club, which is doing well, into events, with a few representative companies from this branch. We will launch it in September.

As part of the IFTM, we will sign an agreement with ADN Tourisme, together with the new president. It will be a partnership aimed at organizing a France Week, at the start of 2027, between our two unions and thus our members.

We are finalizing the project, but you know this is a very important topic for me. It will be a special focus on selling France with our partners,
” enthuses Valérie Boned.

A president who seeks to further refine the barometer which, after Orchestra, now covers activities with Civitatis and could soon include outdoor camping hospitality.

The objective is to institutionalize and strengthen this monthly meeting, as well as to provide a true reflection of the economic activity of our sector.

A busy roadmap, therefore, as September looms for travel agents.