Will River Cruising Be Greener If Ports of Call Provide the Means?


Et si la prochaine révolution environnementale du tourisme fluvial ne se jouait pas uniquement sur l'eau… mais aussi sur les quais ? - DepositPhotos.com, zhukovsky

MSC Croisières


« Ships pollute. » How many times have I heard this remark at the edge of a quay or during a meeting with elected representatives?

Environmental issues are now at the heart of all reflections, and river tourism is no exception to this rule.

Companies are investing in more efficient ships, working on new propulsion systems, reducing their consumption, improving the management of water and waste. This is an indispensable evolution.

But over my years spent alongside companies, crews and territories, I have gained a conviction: the environmental transition of river tourism is not only played out aboard ships. It also happens… on the quays.

And before asking companies to go further, we must first ask whether the stopovers truly give them the means to do so.

Also read: River tourism: a good stopover is when everything flows smoothly



Cutting the engines… but you also need to be able to plug in

I had the chance to lead a stopover that was the first in France to be equipped with electric charging stations allowing boats to cut their engines during their mooring.

I remember that at first, some crew members welcomed this novelty with measured enthusiasm. It required pulling heavy cables, transporting them, and connecting them… It demanded a little more time and new habits.

Then things evolved.

The crews quickly realized the benefits. Passengers enjoyed a quieter environment. The local residents appreciated the disappearance of engine noise. Everyone’s comfort improved.

As is often the case, it simply required a bit of pedagogy and an adaptation period.

This experience taught me one key lesson: you can ask boats to cut their engines, but if there is no electric outlet, what alternative can you offer them?

Ecology cannot rely solely on obligations. It also requires proper infrastructures.


Passenger waste: is the problem really the bin… or its size?

One day, an elected official shared his irritation with me. Passengers returned from their excursions and quickly filled the small bins placed near the quay, and municipal services had to intervene more often.

His remark was understandable. But another question deserves to be asked: were these facilities sized to accommodate several hundred visitors arriving at once?

Travelers who use a bin are not committing an incivility. On the contrary, they are adopting the behavior we expect of them.

The real issue may lie elsewhere.

A cruise stopover does not generate the same needs as daily attendance. Planning larger containers, temporarily boosting collections, or installing additional drop-off points during the season is often a far more effective response than blaming visitors… for using the bins provided to them.


Waste at the edge: a reality we know little about

A boat is not merely a means of transport; it is also a hotel, a restaurant and a living space.

Dozens of people work there and sometimes several hundred travelers stay aboard. Waste is therefore inevitable.

Yet storage capacities remain limited and health constraints are significant.

Especially during the summer period, some waste cannot be kept for long without causing nuisances. It happens that the crews use the stopovers to deposit glass in the town’s sorting columns.

Some see this as a problem. I see more of a question of organization.

Why not imagine a genuine collection service dedicated to boats?

Like water, electricity or other port services, this collection could be organized by the community or a contractor and billed to the companies.

Everyone would benefit: the crews would have a clear solution, the municipality would master the organization, and the waste would be collected in proper conditions.


Buses also have their constraints


Understand before judging

In the end, everyone is already making efforts. Companies invest. Crews adapt their practices. Local authorities look for solutions. Territories develop gentler mobility.

But we sometimes tend to analyze each difficulty in isolation.

Sustainable development rests above all on a global vision: understanding the constraints of the shore, understanding those of the territories, then building together appropriate responses.

We often speak of the transition of ships. It is essential. But perhaps it is time to also talk about the transition of stopovers?

For a vessel does not become more sustainable solely thanks to the technologies it carries. It becomes so also thanks to the infrastructures, services and organization it finds when it docks.


A genuinely shared responsibility

It is not about opposing companies to communities, nor about designating a single responsible party.

The environmental transition of river tourism is a collective responsibility.

Companies must continue their investments, territories must adapt their equipment, stopover managers must anticipate needs, ports, service providers and communities must work together.

It is precisely this cooperation that will bring forth concrete solutions. For sustainable development is not decreed: it is organized. It is built thanks to the innovations of the companies, but also thanks to the engagement of the territories that host them.

Ultimately, a sustainable stopover is not merely a port where a boat consumes less; it is a stopover that gives all actors the means to act.

And if the next environmental revolution of river tourism did not play out solely on the water… but also on the quays?

Also read: Our special dossier dedicated to river cruising


A propos d’Aurélie Feray


Aurélie Feray - Photo : AF Fluvial Conseil

Founder of AF Fluvial Conseil, Aurélie Feray accompanies territories and stakeholders in river tourism on issues of stopovers, passenger experience and tourism development.

Through her columns, she shares a ground-level view of the behind-the-scenes of river tourism, how stopovers operate and the links between boats, crews, destinations and travelers.

Contact : [email protected]

Woman Sues Five-Star Hotel After It Refuses to Provide a Glass of Tap Water

Refusing a glass of tap water at a hotel might seem trivial. Yet in Italy, this situation sparked a seven-year legal proceeding. A guest challenged the repeated refusal by a five-star establishment to serve her tap water during her stay. The case eventually reached the country’s highest court, which ruled in favor of the hotel. At the heart of the matter lay a simple but explosive question: should water be considered a right in hospitality?

A Christmas Stay That Turns into Litigation

The facts date back to the Christmas period of 2019. The guest stayed at the Sassongher, a five-star hotel located in the municipality of Badia in the Italian Alps, from December 26, 2019, to January 3, 2020. She booked a half-board plan for 5,712 euros, including breakfast and evening meals, but not beverages.

During dinners, she repeatedly requested tap water. According to case materials, staff consistently refused and offered only bottled water, priced at around 7 euros for 0.75 liter. The guest even stated that she was willing to pay a possible service surcharge to obtain tap water, but to no avail.

From this situation, she initiated legal proceedings, seeking about 2,700 euros in compensation for economic harm and moral distress. She argued that access to water should not be treated as an ordinary consumer good within a hotel establishment.

In court documents cited by the tribunal, she maintained that “water is a natural good and a universal human right of every individual, and that providing free of charge a minimally vital quantity necessary to meet essential needs must be guaranteed, even in the case of arrears”, according to the judgment. She also compares this principle to basic services expected in a hotel room, such as bed linens or soap.

Her appeal was initially rejected by a court in Rome, then by an appellate court. She therefore decided to bring the case before the Italian Court of Cassation, the country’s supreme judicial authority.

Italian Law and Table Etiquette

The highest Italian court ultimately confirmed the prior decisions. The judges found that no national law obliges establishments to serve tap water to customers. In other words, this is a choice left to the discretion of restaurateurs and hoteliers.

The hotel’s lawyer, Silvio Belardi, summed up the court’s position by stating that “there is no obligation to provide tap water”. The establishment in question said it would respect the Court of Cassation’s decision, offering no further comments.

Beyond the individual case, the matter sheds light on persistent cultural differences in Europe regarding water at the table. In Italy, asking for tap water in a restaurant is often perceived as contrary to local custom, and waitstaff typically favor selling bottled water. Some argue that the mineral composition of tap water could alter the taste of dishes.

These practices contrast with those in other European countries. In England and Wales, venues serving alcohol are required to provide free potable water. In France, the rule is also regulated: restaurants must offer free potable water to customers who request it, usually in the form of a carafe, a practice that has become a cultural reflex as much as a regulatory one. In the United States, by contrast, no federal obligation mandates restaurants or hotels to serve tap water, though it remains common.

This case, which went viral in Italy, therefore rekindles a broader debate about the border between commercial service, cultural norms, and access to an essential resource.