Air France Holidays: A Strategic Activity That Should Be Developed


Air France-KLM : une entité pour gérer et exploiter l’ensemble de son offre Holidays - Capture écran

Aer Lingus


L’information avait fait parler dans l’industrie touristique, les tour-opérateurs et agents de voyages craignant qu’Air France se substitue à eux.

En juillet dernier, nous vous révélions en effet la volonté de la compagnie nationale de reprendre le contrôle de son activité d’agence de voyages. Nous avions aussi eu écho d’une certaine déception, au sein de la direction d’Air France, concernant les résultats de cette activité, avec la volonté de la démultiplier.

Selon nos informations, la décision aurait été prise de mettre fin au partenariat avec PerfectStay, afin d’internaliser la production d’offres packagées.

Une nouvelle société a été créée dans le cadre de cette activité. Elle a même été immatriculée dernièrement par Atout France.

Pour la première fois, la compagnie à la dérive tricolore a pris la parole sur la reprise en main du projet.


Air France-KLM: an entity to manage and operate the entirety of its Holidays offering

It was during our interview with Nadia Azale that we learned more about the dossier.

“The package holiday market is a strategic market for aviation and for the Air France-KLM group as a whole. Its contribution is very important for leisure routes.

We have created an entity that will be called Air France-KLM Holidays and that will manage these different products, which existed already within the various group companies.

We are trying to professionalize this activity
“, the head of the France market for Air France-KLM told us.

And the company spokesperson clarified the direction’s intentions a little more.

Indeed, this activity is regarded as “both strategic and complementary to its core aviation business” by the group. To such an extent “that it should be developed further given the potential for additional sales“.

EasyJet Holidays thus becomes a genuine source of inspiration for Air France-KLM.

To achieve the development of this activity, the group has decided to “create a dedicated and unified operating unit to manage and operate the entirety of its Holidays offering.

This activity responds to a growing demand for personalized and seamless travel experiences, while relying on the strength of the group’s networks and brands.
”


Air France Holidays: a takeover of control thanks to Airtrade?

In a first phase, according to our information, Air France will rely on a company owned by KLM, namely Airtrade.

Founded in 1989, then acquired in 2021 by the Dutch company, Airtrade was originally an aviation consolidator, before developing other services to ultimately become a provider of technology solutions for distribution in the Netherlands.

A French version of its tools would be operational.

It is on this basis that Air France could thus reintermediate its activity, in line with the rest of the group, since a single company should handle the entire Holidays offering for the airlines.

Moreover, in May last year, Airtrade’s shares were transferred directly to the Air France-KLM holding. A proposal that would have been put forward by Paris.

“It is therefore absolutely not a forced centralization, but a strategic choice. We welcome it.

For KLM Holidays, we are exclusively a technology provider and offer implementation services. Naturally, we will study how to export this model further
“, commented TravelPro, Jeroen Martron, the CEO of Airtrade.

The pieces of the puzzle are coming together. It remains to be seen whether the assembly will yield a beautiful work.

Business Travel: Fewer Trips, Yet Greater Strategic Stakes Than Ever


Voyage d'affaires : moins de déplacements, mais des enjeux plus stratégiques que jamais - Depositphotos.com, Milkos

Costa Rica


À l’heure où le travail hybride a profondément rebattu les cartes des déplacements professionnels, le voyage d’affaires résiste et se réinvente.

Selon le rapport mondial de FCM Consulting, le taux d’occupation des hôtels dans les principaux marchés d’affaires a ainsi atteint 73,7% au niveau mondial en 2025, en hausse de 1,3 point par rapport à l’année précédente.

Dans plusieurs destinations, la progression est encore plus marquée : Sydney affiche 81,5% (+4 points), Singapour 79,2% (+2 points), tandis que Tokyo (82,9%) et Londres (82%) s’imposent parmi les marchés les plus actifs.

Au milieu de ce paysage en plein essor, la France se détache et devient la championne mondiale du tourisme d’affaires entrant, avec une hausse de 53% des visites professionnelles internationales en un an, soit 11,6 millions de voyageurs supplémentaires.

Cette reprise reflète un changement structurel des pratiques. Le travail hybride n’a pas mis au fin aux déplacements professionnels, mais il a contribué à les recentrer sur l’essentiel : relation client, développement commercial, gestion de projets, événements.

Les réunions internes de routine, autrefois grandes pourvoyeuses de voyages, ont fortement diminué. Les entreprises privilégient désormais les voyages liés à la relation client, au développement commercial, à la gestion de projets ou aux événements professionnels.

Résultat : 77% des entreprises estiment désormais que les réunions en présentiel restent essentielles à l’atteinte de leurs objectifs.


Des programmes hôteliers à repenser de fond en comble

If demand is picking up again, hotel programs for companies, however, have not always kept pace.

According to FCM Consulting, many have evolved through successive adjustments without a comprehensive rethink of their overall operating model: suppliers changed, policies tweaked, yet the overarching architecture remained largely intact.

The report illustrates its point with the case of a large international group whose program was completely revamped. Following an audit of spend and booking practices, 545 hotels were contracted under a global tender, expanding the program’s coverage to 80%.

At stake are €5 million in savings versus market rates, and an additional potential reduction of €2.4 million identified.

The report also highlights an underutilized lever: hotel loyalty programs. Complimentary breakfast, lounge access, upgrades—these benefits can enhance the traveler experience without incurring extra costs for the company, and promote adherence to the travel policy.

“The resistance linked to loyalty status is often underestimated during a program change“, notes Rachel Newns, Global Hotel Practice Lead at FCM Consulting. “If not addressed early enough, it can undermine procurement decisions that are otherwise well founded.”

To read: FCM Consulting launches an index to measure the value of business travel

NH Hotels & Resorts Renovates Two Strategic Hotels in Paris


Situé dans le 9ᵉ arrondissement, le NH Paris Opéra Faubourg a fait l’objet d’une rénovation intégrale - Photo : NH Hotels & Resorts

IFTM prenez RDV avec TourMaG


The NH Hotels & Resorts group continues to expand in the French capital.

Its parent company, Minor Hotels, announces a complete renovation of two Parisian hotels, located in strategic districts: the NH Paris Gare de l’Est and the NH Paris Opéra Faubourg.

These transformations are part of a move to tailor the offering to international clienteles while highlighting the existing architectural heritage.

Situated respectively near major transport hubs and in the heart of cultural neighborhoods, the two properties illustrate two distinct facets of Paris.

The first emphasizes its immediate proximity to Gare de l’Est and Gare du Nord, while the second is set amid the lively Grands Boulevards and Opéra area.


A New Identity for NH Paris Opéra Faubourg

Located in the 9th arrondissement, the NH Paris Opéra Faubourg has undergone a comprehensive renovation.

Housed in a Haussmannian building dating from the late 19th century, the property now asserts an identity that blends architectural heritage with a contemporary aesthetic, drawing inspiration particularly from the world of ballet.

The hotel offers 101 rooms and suites, some with balconies offering views of the Paris rooftops, and even the Eiffel Tower.

The interiors emphasize a warm atmosphere, with references to fashion and culture of the 1950s and 1960s.

The common areas, including a lobby with a fireplace and a bar, have been redesigned to provide a setting that is both intimate and functional, suitable for leisure stays as well as business travel.


NH Paris Gare de l’Est modernized and Europe‑oriented

Facing the eponymous station, the NH Paris Gare de l’Est has also been completely renovated. The property maintains an identity tied to the railway world, integrated into a contemporary and streamlined design.

The hotel now counts 207 rooms, some with balconies, as well as several renovated public spaces.

The positioning of the property rests largely on its accessibility: located in close proximity to two major international rail hubs, it enables rapid access to numerous destinations in France and in Europe.

The offering also includes five meeting rooms totaling 152 m², intended for hosting professional events. The facilities are complemented by dedicated services (catering, logistical organization, transfers), strengthening the hotel’s appeal to the business clientele.

These properties complete the group’s portfolio in the capital, alongside the NH Collection Paris Ponthieu Champs‑Élysées, which was recently inaugurated.


Amelia Brille Publié par Amelia Brille Rédactrice TourMaG.com
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