MTS

IFTM 2026: MTS Globe to Meet French Tourism Professionals

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A Clear Development Strategy in France

Stand MTS Globe IFTM 2025 © MTS Globe

Hurtigruten



Participation in IFTM Top Resa 2026 will mark MTS Globe’s third consecutive year at this essential event.

A strong signal that demonstrates the group’s commitment to continuing its development in France and to strengthening its relationships with market players.


On the stand S018, visitors will have the opportunity to chat with teams representing a broad range of destinations, including Spain, Portugal, Greece, Tunisia, Cyprus, Italy, Egypt and Turkey.

The Group, Commercial and IT services (Axis Data) will also be represented.

Also note: MTS Globe Malta / Robert Arrigo will have its own exhibition space (stand T018), adjacent to the first.


L'équipe MTS Globe à l'IFTM 2025 © MTSGlobe


Local Expertise at the Heart of the Value Proposition

One of MTS Globe’s major strengths lies in having its teams present directly in the destinations it serves. This local presence is a genuine differentiator.

Thanks to their in-depth on-the-ground knowledge, local teams can accompany partners throughout their clients’ stays, delivering rapid and tailored responses when needed.

This model also enables MTS Globe to develop close relationships with hoteliers and local providers, thereby facilitating access to competitive rates and tailor-made offers.


IFTM Top Resa: A Key Moment to Create Opportunities

The show provides a privileged moment to meet directly with the teams from MTS Globe’s various destinations, to deepen existing partnerships and to identify new opportunities for collaboration.

Appointments can be organized via the official EveryWhere platform, accessible on the show’s site after obtaining a badge, or directly with the MTS Globe teams (commercial contact below).

In parallel, MTS Globe will host a convivial moment at its stand with a champagne cocktail on the first day of the show. An ideal opportunity to meet the teams, chat in an informal setting, and learn more about one of the market’s leading international DMCs.


Contact MTS Globe


IFTM 2026 : MTS Globe donne rendez-vous aux professionnels du tourisme français
Ricardo Zotti Emilie Moser
Key Account Manager French Market
[email protected]
MTS OTS | OTS Globe
>> MTS Globe in the DESTIMAG Directory

MTS Globe: How Real-Time Transfer Tracking Is Transforming the Customer Experience

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Outil de tracking de transferts MTS Globe © MTS Globe

CroisiEurope


Addressing a Universal Tourism Challenge

According to MTS Globe’s observations, nearly 90% of calls to tour operator customer service centers revolve around one question in particular: the location of the return transfer.

A simple doubt can quickly trigger a chain of communications: calling the DMC, contacting the carrier, checking with the driver… often resulting in a late response.

It is precisely to address this issue that MTS Globe developed its Transfer Tracking (real-time transfer tracking), a solution that provides visibility and peace of mind for both professionals and travelers.



Véhicules MTS Globe © MTS Globe


A technology designed for tour operators… and their clients

The system relies on a real-time transfer tracking capability, built on a Data Tracking Technology (DTT).

On the operator side, the tool provides instant access to all essential information through a simple and efficient interface. Teams can search for a transfer in seconds, by destination, client name, hotel, or case number, and offer a precise and immediate response.

Result: optimized handling of incoming requests and a significant reduction in customer service stress.

Direct integration into the traveler experience

For travelers, transfer tracking is accessible directly via the MyHolidayApp app, or integrated into the tour operator’s app.

Concretely, the client receives, the day before departure, a detailed notification detailing:

  • the exact pickup time
  • the pickup location
  • the transfer route

A clear and personalized piece of information, which eliminates uncertainty and significantly enhances the perception of the service.

In short: greater customer satisfaction, better reviews, and a smoother end-to-end experience.


Info voyageur sur Myholidayapp, source MTS Globe / Géolocalisation du transfert sur Myholidayapp © MTS Globe


A measurable performance lever

Beyond the customer experience, transfer tracking also represents a strategic tool for MTS Globe’s partners.

The data collected is fully synchronized with the group’s Business Intelligence systems, enabling:

  • to analyze operational performance
  • to identify areas for improvement
  • to optimize processes

The results are already compelling: some partners have observed a 60% reduction in transfer-related call volume after integrating the solution.


A solution deployed at scale

Today, virtually all transfer providers across the 23 destinations operated by MTS Globe are integrated into the system.

Developed by Axis Data, the group’s internal IT company, this technology positions MTS Globe as one of the few DMCs to offer a real-time transfer tracking system at this global scale.


Contact MTS Globe

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