IFTM Top Resa 2026: A Vibrant Recap Highlighting Sensory Experiences and Tailor-Made Solutions


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Three days to reconnect, exchange, and build

In September, DTravel announced its presence at IFTM Top Resa with a promise: to show that a destination is never merely a brochure. Promise kept! Over three days, the team reconnected with loyal clients, cemented long-standing partnerships, and launched new exchanges with agencies, tour operators, and event organizers seeking tangible ideas for their upcoming programs in Portugal.

Beyond the business meetings, the agency aimed to offer visitors a genuine Portuguese interlude right in the heart of Hall 1.


A sensory immersion: awakening travel memories

To transport our visitors even before departure, we focused on what lies at the very core of our tourism philosophy: the awakening of the senses. Seated comfortably around our iconic Tram (or Eléctrico in Portuguese), a Lisbonian symbol that has become the gathering point of our booth, our partners could experience a warm olfactory and gustatory journey.

Because the desire to travel often begins with a forgotten scent or a comforting flavor, we organized several tasting sessions. The enchanting aroma of a perfect espresso, the croquant sweetness of a still-warm Pastel de Nata, the richness of a wine from our terroirs… These authentic touches instantly revived memories of past trips and sparked a desire to discover even more.

This experience directly reflects the philosophy that DTravel brings to its programs on a daily basis. Whether for cultural groups, corporate committees, or premium individual stays (FIT), we place experiential tourism at the center.


The mystery of Stand W071 unveiled: The success of our “Plinko” game!

Many of you were curious about the surprise we had announced before the show. The veil has finally been lifted on our DTravel version of the “Plinko” animation!

Designed as a playful, friendly, and unifying activity, this game punctuated our three days with a convivial and enthusiastic atmosphere. By sliding their token across our interactive board, visitors could try their luck to win items typically associated with Portugal and interact with others in good humor. This game perfectly illustrated the spirit of DTravel: impeccably professional rigor combined with a humane, accessible, and warm approach.


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Heading toward 2027: experience at the heart of the programs

The exchanges at IFTM confirmed a clear trend: Portugal continues to attract huge interest, but professionals are looking for more than ever transparency, responsiveness, and genuinely customized proposals.

It is also why, for 2027, DTravel strengthens experiential tourism at the core of its programs, creating moments that bring each visitor closer to the culture, flavors, and traditions of every region.

To make the heart of each itinerary beat, we inject exceptional moments such as

• Interactive workshops: Introductory sessions to azulejo painting, traditional cooking classes with local chefs, and artisanal pottery making in Central Portugal.

• Exclusive tastings: Private visits to family-owned quintas with wine-and-food pairings, wine-assembly workshops, olive oil tastings, or convent liqueurs guided by passionate producers.

Experiences that suit both a school trip focused on active learning and a VIP incentive in search of exclusivity. Because what we touch, what we taste, and what we feel is often what stays etched in memory long after the journey ends.

From the Algarve to the Centre’s cultural routes, from the energy of Lisbon and Porto to Madeira and the Azores’ preserved nature, not to mention the MICE & Corporate segment which continues to grow, the French-speaking DTravel team is already at work turning the meetings and contacts formed in Paris into concrete, balanced, and tailor-made programs.


A huge thank you

To all our clients, partners, and friends who came to greet us at Stand W071, a sincere thank you for making these three days in Paris so precious.

Each encounter, every exchange, and every moment of sharing contributed to making this edition of IFTM Top Resa particularly memorable for DTravel.

The conversation has only just begun. We now approach the 2027 season with new ideas, new projects, and the same passion for creating, together, unforgettable experiences in Portugal.



Terra Panama: Custom-Tailored Solutions Take Shape on Site


Depuis les remparts du fort San Lorenzo, entre forêt tropicale et mer des Caraïbes © Terra Panama

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Know a Place Before Proposing It

A field reconnaissance teaches us things that a phone call or a description of an activity doesn’t always reveal: how long a transfer really takes and the condition of the road, when during the year a visit is most enjoyable, as well as the limits of an activity. We visit the accommodations, speak with the people responsible for welcoming travelers, and test experiences so that we can present them accurately to agencies. In Portobelo, for example, beyond discovering the fortifications, this ensemble of batteries and emblematic Spanish colonial forts invites you to immerse yourself in Congo culture, to the rhythm of drums and around local specialties such as the hojaldres and the carimañolas.


A Different Panama for Every Profile

For a family, we can emphasize minimal changes in accommodations and mix discoveries with free time. Around Bocas del Toro, a visit to a cacao plantation becomes a hands-on experience you can touch, smell, and taste, while a boat excursion lets you explore the islands at a pace suitable for children. The itinerary is then adjusted based on their ages, travel times, and the parents’ wishes.

For nature-loving travelers, Volcán offers another way to discover the Chiriquí mountains. The trails around the village allow you to walk through highland forests, with opportunities to observe many bird species and enjoy the panoramas. Depending on the group’s level, we can propose an easy walk or a more demanding hike, then take the time to discover the rural landscapes and the agricultural cultures that define the region’s identity.


Dans les hauteurs de Chiriquí, Volcán dévoile un Panama plus frais, rural et montagneux © Terra Panama


A Destination That Continues to Evolve

For adventurous travelers, the Santa Catalina region opens the door to Coiba National Park. A day at sea allows you to explore its underwater world through scuba diving or snorkeling, in a biodiversity-rich setting with 760 fish species and 33 species of sharks. It is also possible to organize hikes in the park to observe its wildlife and plant life. Formerly a penitentiary colony until 2004, the island was long sheltered from human activity, contributing to the richness of its ecosystems. To extend the experience, an on-site overnight stay can be considered as part of a suitable circuit, subject to park access conditions, now classified as UNESCO World Heritage.

For travelers with very specific interests, a bespoke approach can go much further. We have thus designed an experience around dendrobatidae (poison-dart frogs of the region) for a particular request: it required choosing the place, the guide, and the observation time, rather than just slotting a standard fauna outing into the program. This type of activity is prepared with our providers case by case beforehand to ensure smooth execution. It’s the kind of project we enjoy building with an agency when its client arrives with a well-defined passion.

For travelers with disabilities, adaptation begins before designing the stay. We construct experiences that can be tailored to individual needs, whether it’s mobility, pace, or the way of participating. We coordinate in advance with the agency and our providers to verify welcoming conditions and possible adaptations, in order to offer an accessible and authentic experience.

For a couple seeking a luxury journey, the exceptional lies in experiences you cannot have on a standard trip: a private, passionate naturalist guide to explore a territory in complete privacy, a night in an extraordinary location, or a day with no set schedule. Luxury then translates into meticulous attention to every detail, high-quality service, and the hospitality of our hosts, all contributing to a truly unique stay.


Au large de la côte pacifique, Coiba dévoile un monde préservé entre îles sauvages et eaux cristallines © Terra Panama


A Destination That Continues to Evolve

En août 2026, le Panama a lancé sa nouvelle marque pays, « Panamá, Anfitrión del Mundo », qui réunit tourisme, culture, investissement, exportation et durabilité dans une même démarche. Un projet de loi qui a pour but d’ encourager les investissements touristiques a également été présenté en septembre 2026. Depuis la fin de la crise sanitaire, le Panama est de plus en plus visité avec une croissance de près de 10% chaque année, passant de 2 millions en 2022, à 3 millions de voyageurs en 2025.

Pour nous, ces changements ne remplacent pas la connaissance quotidienne du terrain. Ils nous donnent seulement de nouvelles possibilités : une région qui devient plus facile à découvrir, ou un acteur local qui développe une activité. Nous continuons à parcourir le Panama parce qu’il nous surprend encore. C’est ainsi que nous pouvons construire des voyages véritablement adaptés aux attentes de chaque agence et de ses clients, tout en assurant leur bon déroulement et leur suivi une fois les voyageurs sur place.


Dans la canopée panaméenne, le singe hurleur se laisse parfois apercevoir entre les feuillages © Terra Panama



Terra Panama : le sur-mesure prend forme sur le terrain
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EDV Méditerranée: Turning Constraints into Solutions


Le conseil d'administration des EDV Méditerranée au Parc animalier de la Barben dans les Bouches-du-Rhône - photo CE

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The EDV Méditerranée members resumed on September 11 at the Barben Animal Park near Aix-en-Provence.

About sixty professionals: travel operators, inbound operators, partners and suppliers, members or non-members of the association, attended, exactly 25 years to the day after the attacks on the World Trade Center in New York and the Pentagon.

A date chosen by Christine Crispin, president of EDV Méditerranée, which is no accident: “It was a horrific event that everyone can still recall where they were when the twin towers fell. It shook the world and, for us, tourism professionals, it marked a real turning point. There is clearly a before and after September 11.”

Airport procedures, in particular, have profoundly changed since, with checks and formalities multiplying.

But September 11 was only the first in a long series of crises the sector has faced: tsunamis, avian flu, the Icelandic eruption, SARS, Covid, and, more recently, the conflicts in Ukraine and the Middle East. For Christine Crispin, the verdict is nevertheless clear: tourism has always managed to rebound.

“Each time, tourism recovers, tourism becomes stronger, tourism transforms,” she emphasizes. New destinations, new seasons, new behaviors: in her view, adaptability is one of the sector’s main strengths.

This capacity to weather crises fits within a broader economic and political context. Invited to look at the French situation, Franz-Olivier Giesbert, journalist and columnist, notably criticized the trajectory of public finances. “It’s been eight years that we’ve been 100% in deficit, in a budget deficit, and it will continue…,” he remarks. For the columnist, the challenge also lies in the ability to make decisions and to implement changes: “One needs a bit of will, a bit of courage.”


“Our job is to know how to turn constraints into solutions”


Emmanuelle Llop, du cabinet Equinoxe Avocat - Photo CE

Malgré le contexte, la profession doit aussi composer avec des réglementations, des restrictions et des formalités susceptibles d’évoluer très rapidement, sans oublier ces aléas climatiques, économiques et géopolitiques.

« Our job is to know how to turn constraints into solutions. We are here to find solutions, from morning to night and all night», résume Christine Crispin.

Un rôle qui prend d’autant plus d’importance que les responsabilités juridiques des professionnels sont importantes. Emmanuelle Llop, du cabinet Equinoxe a notamment rappelé, lors de cette journée que : « The travel agent’s activity rests primarily on contractual responsibility. When they sell a trip composed of several services: transport, accommodation, car rental or other services, they are responsible for their proper execution, in accordance with what was planned and sold in the contract. »

Les crises géopolitiques, les catastrophes naturelles ou encore les événements climatiques peuvent également remettre en cause la réalisation d’un voyage. Emmanuelle Llop a rappelé, lors de son intervention, que les circonstances exceptionnelles et inévitables à destination peuvent avoir des conséquences importantes sur l’exécution du contrat de voyage, notamment lorsqu’un déplacement devient impossible.

Elle a également insisté sur la difficulté d’apprécier ces situations suffisamment en amont. Une situation susceptible d’évoluer dans les semaines précédant un départ ne permet pas nécessairement de conclure, plusieurs mois auparavant, que le voyage ne pourra pas avoir lieu.

Pour les agences, l’enjeu consiste donc à anticiper sans surinterpréter, tout en disposant d’informations suffisamment fiables pour conseiller leurs clients.


Agencies, inbound operators, carriers and airports: a single chain


Les participants à cette journée de rentrée organisée par les EDV Méditerranée - Photo CE

Au-delà des responsabilités propres à chaque professionnel, les acteurs du voyage « doivent travailler ensemble » martèle Christine Crispin.

« Nous faisons absolument tous partie de la même chaîne : agence de voyage, transporteur, aéroport, tour-opérateur, voyagiste », insiste-t-elle.

La présidente des Entreprises Méditerranée rappelle que les flux touristiques fonctionnent dans les deux sens : une liaison internationale permet à des voyageurs étrangers de venir découvrir une région, mais elle offre également aux habitants du territoire la possibilité de partir vers cette destination.

Lors de cette même journée, Céline Lacroix, responsable du développement commercial aéronautique de l’Aéroport Marseille Provence, a de son côté expliqué que l’ouverture d’une nouvelle liaison repose sur l’analyse de la demande, du potentiel de marché et de la stratégie des compagnies : « La première chose à regarder, c’est la demande, et elle doit être envisagée dans les deux sens. Une liaison aérienne ne sert pas uniquement à faire partir des voyageurs français : elle doit aussi permettre d’attirer des visiteurs internationaux.

Ces voyageurs séjournent dans nos hôtels, visitent Marseille et parcourent la Provence. C’est donc un véritable moteur pour l’économie locale. Il faut ensuite analyser le potentiel du marché, en croisant l’offre et la demande, pour mesurer les possibilités de développement et justifier les investissements. »

Après l’annonce par United d’une ligne directe Marseille – New York à l’été 2027 l’aéroport Marseille – Provence renforce encore sa connectivité avec le lancement par Egyptair d’une nouvelle liaison entre Marseille et Le Caire (4 vols par semaine à l’été 2027). Céline Lacroix a également ajouté que la plateforme étudiait également le développement de liaisons vers les pays nordiques et à plus long terme vers des marchés comme l’Inde.


Marseille – Provence: new international connections on the horizon


Christine Crispin et Franz-Olivier Giesbert - Photo EDV Med

Des annonces que les élus locaux, également présents, ont accueilles avec enthousiasme. Julien Harounyan, adjoint au maire de Marseille en charge de l’attractivité économique et du tourisme durable aimerait aussi voir sa ville reliée aux pays du Golfe : « Cela demande un vrai travail de lobbying. »

Karima Zerkani-Raynal, adjointe au maire d’Aix-en-Provence en charge de l’attractivité et du tourisme va dans le même sens : « Cela nous permettrait aussi de faciliter les flux depuis l’Australie, qui est une clientèle à haute contribution. »

Au-delà de la connectivité, l’enjeu pour le territoire reste de désaisonnaliser l’activité touristique. Les acteurs du territoire souhaitent faire de Marseille, d’Aix et de la Provence une destination capable d’attirer des visiteurs toute l’année.

« Notre but, c’est de donner envie que vous veniez, leur permettre de venir et d’accéder à notre territoire, leur donner envie de rester, rester plus longtemps, et surtout leur donner envie de revenir à d’autres saisons », résume Julien Harounyan.


Pour y arriver, Christine Crispin défend la notion de collectif qui permet d’anticiper les évolutions et permet de passer les turbulences comme nous l’avons connu lors du Covid.

« Notre force, justement, c’est le collectif », conclut-elle, tendant une main aux opérateurs et professionnels qui souhaiteraient adhérer au syndicat professionnel.

TourCom Enhances Payment Solutions for Travel Agencies


TourCom poursuit le développement de son offre de paiement avec deux nouveaux dispositifs - Depositphotos.com @vlad_star

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TourCom évoult sa plateforme de paiement avec de nouvelles solutions destinées à répondre aux besoins des agences de voyages et de leurs clients. Le réseau déploie notamment une fonctionnalité de paiement différé, développée avec la technologie d’Adyen et en partenariat avec Visa.

Cette solution vise à apporter davantage de flexibilité dans la gestion des flux financiers des agences, notamment dans un contexte marqué par la multiplicité des prestataires, des délais de règlement variables et des enjeux de sécurisation des transactions.

Le dispositif permet de dissocier le moment où la transaction est effectuée du règlement effectif. Pour les agences, l’objectif est notamment de gagner en souplesse dans la gestion de leur trésorerie, tout en conservant le même niveau de rémunération.

La rémunération reste ainsi identique, que la carte soit utilisée en prépaiement ou en débit différé. TourCom présente également cette fonctionnalité comme un moyen de simplifier et de sécuriser les opérations de paiement des agences.


A Hosted Card for Corporate Clients

The network is concurrently expanding its business travel offering with the launch of a hosted card, operated using the Adyen technology.

Offered by agencies to their Corporate clients, this solution should allow centralizing payment for services related to business travel and facilitate the monitoring of corporate travel expenses.

TourCom also partners with Airwallex to extend its system to managing expenses incurred by employees during their business trips.

The objective is to cover the different stages of the expense cycle: before departure, reservations and payments can be made via the TourCom Payment Platform; during the trip, employees’ expenses are managed with Airwallex solutions; after the trip, companies have tools for reporting, accounting reconciliation, and expense control.

With these new solutions, TourCom aims to offer agencies, regardless of size, tools to meet the various payment needs of their clients.

The network thus intends to strengthen support for independent agencies by giving them access to shared solutions that cover both payment management and, for business travel, the tracking of professional expenses.


Amelia Brille Published by Amelia Brille TourMaG.com Writer
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Aviation: New Solutions to Streamline Border Controls


SITA dévoile Border Flow Lane, une solution qui vise à accélérer le passage aux frontières - Depositphotos.com @AndySoloman

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SITA, a technology developer in the air transport industry, launches Border Flow Lane.

This new solution is designed to streamline border checks.

Its principle is to move a portion of the verifications before the traveler’s arrival at the control point, in order to limit physical stops in immigration areas.

Thanks to traveler data analysis and upstream verification, pre-authorized individuals can continue their journey without having to routinely stop at a kiosk, an automated gate, or an agent to present their documents.

According to SITA, this approach could enable passage up to eight times faster than traditional automated passport control gates, the eGates.


A response to rising traffic

For airports and border authorities, the goal is also to increase the capacity of existing infrastructure.

By reducing the number of stops, more travelers can pass through the control zones without the need to enlarge the dedicated spaces.

SITA states that more than 75% of travelers could be authorised before departure.

Read: EES: Will queues grow at European airports?

Border officers can thus focus their intervention on passengers requiring verification or in-depth analysis, while maintaining the ability to interrupt a traveler’s journey at any moment.

The solution thus fits into a shift in border control toward a model more based on decision-making before travel, as passenger volumes continue to rise.


Biometrics at the heart of the system

Border Flow Lane also relies on the use of biometric data authorized by travelers.

SITA specifies that travelers must choose to participate, while authorities retain control over the decisions related to screening and border crossing.

For travelers, the system mainly aims to reduce queues and interruptions during border checks.

For airports and authorities, it should allow absorbing more traffic by leveraging the already available infrastructures.


Amelia Brille Published by Amelia Brille TourMaG.com Editor
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