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Confidant Collective: Grow Your Sales with Hyatt Inclusive Collection

October 24, 2026 by Amara Nambinga

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Designed to support advisors in their daily work, this platform centralizes training, news, marketing tools, exclusive benefits and a rewards program. It enables professionals to deepen their knowledge of the Hyatt Inclusive Collection brands while benefiting from tangible opportunities to grow their business.

Whether you are already familiar with the Hyatt Inclusive Collection resorts or you want to explore more of this universe, Confidant Collective has been created to provide you with all the keys to selling with confidence and creating even more value for your clients.

👉 Learn more about Confidant Collective

👉 Confidant Collective Registration

A portfolio of brands capable of meeting all traveler profiles

One of the main strengths of Hyatt Inclusive Collection lies in the richness and diversity of its brand portfolio. Today, travelers seek increasingly personalized experiences: getaways for couples, family vacations, wellness breaks, honeymoon trips, lifestyle escapes, or ultra-luxurious experiences.

With Hyatt Inclusive Collection, travel agents have access to an offering that can respond to almost every expectation:

• Impression by Secrets®, the most exclusive and refined expression of our collection.

• Zoëtry® Wellness & Spa Resorts, dedicated to well-being and the art of living.

• Secrets Resorts & Spas®, the benchmark for premium, adults-only resorts.

• Hyatt Vivid Hotels & Resorts®, a new lifestyle concept for adults.

• Hyatt Zilara® : all-inclusive resorts exclusively for adults.

• Breathless Resorts & Spas®, for a dynamic clientele seeking modern, festive experiences.

• Dreams Resorts & Spas®, ideal for families seeking high-end quality and service.

• Hyatt Ziva® : premium all-inclusive resorts for the whole family.

• Sunscape® Resorts & Spas, offering affordable and friendly vacations.

• Bahia Principe Hotels & Resorts, and its iconic brands.

This diversity represents an exceptional opportunity for travel advisors. By mastering the full range of these brands, they can precisely meet the needs of each client and increase their conversion potential.

That is precisely where Confidant Collective comes into play.

Confidant Learning: become the Hyatt Inclusive Collection expert for your clients

In an increasingly competitive tourism landscape, expertise remains one of the strongest sales levers.

With Confidant Learning, travel agents gain access to an interactive training program designed to deepen their understanding of the brands, destinations and the various Hyatt Inclusive Collection products.

The modules are available online and allow progress at one’s own pace. Participants will discover, among other things:

• the specifics of each brand;

• the experiences offered at the different resorts;

• the customer segments suited to each property;

• the portfolio’s latest additions;

• the flagship destinations of Mexico, the Caribbean, and Latin America.

Beyond knowledge acquisition, the training also enables earning the status of Certified Confidant, a true mark of expertise recognized within the program.

For professionals, this provides a tangible way to boost credibility with clients, enhance recommendations and grow sales over the long term.

In the face of increasingly informed and demanding travelers, this upskilling represents a major competitive advantage.

👉 Learn more about Confidant Collective

Confidant Rewards: being rewarded for the bookings you already make

Why settle for selling a destination when you can also be rewarded for your expertise?

Thanks to Confidant Rewards, travel agents can log their bookings and accumulate points that can later be converted into rewards.

The program is designed to value partner engagement and their loyalty to the Hyatt Inclusive Collection properties.

Points can be redeemed for numerous advantages such as:

• stays at the group’s resorts;

• cash rewards;

• gift cards;

• premium products;

• various exclusive experiences.

The more a advisor grows their sales and knowledge of the collection, the greater the rewards opportunities.

This blend of training and recognition is among the program’s most valued elements. Advisors develop their expertise while benefiting from tangible advantages that reinforce their commitment and knowledge of the products they recommend.

Confidant Collective Registration: Agency Registration

A dedicated support for French tourism professionals

If digital tools are essential, nothing replaces a local contact who can respond quickly to on-the-ground needs.

As part of its expansion into the French market, Hyatt Inclusive Collection strengthens its dedicated support for travel agencies with Yulia Tsaturyan, Sales Operations & Business Development France & Benelux.

Her mission is to guide professionals in exploring Confidant Collective, assist with registration, share the latest news, and facilitate access to the different available tools.

Agents can also rely on her assistance to:

• understand the program advantages;

• discover the latest Hyatt Inclusive Collection offerings;

• participate in trainings and webinars;

• access the available commercial resources;

• optimize their use of Confidant Collective.

This proximity helps create a true partnership with travel professionals and supports them in expanding their sales.

Confidant Collective: your next competitive edge

Contact

Yulia Tsaturyan

Sales Operations & Business Development France & Benelux

📧 [email protected]

📞 +33 (0)6 50 95 34 66

👉 Learn more about Confidant Collective

👉 Confidant Collective Registration

Sweepstakes terms and regulations to be specified before publication.

Grand Hyatt Miami Beach: 800-Room Hotel Soon Connected to the Miami Beach Convention Center

September 20, 2026 by Amara Nambinga

Le Grand Hyatt Miami Beach franchit une nouvelle étape avec la pose de sa dernière poutre - Photo : Greater Miami Convention & Visitors Bureau

MSC Croisières

The project of Grand Hyatt Miami Beach takes a new step.

On July 28, public and private partners gathered around the project celebrated the laying of the last beam of the future hotel, located in the immediate vicinity of the Miami Beach Convention Center.

With 800 rooms, the establishment is expected to open its doors by the end of 2027 and become the convention center’s flagship hotel.

Its direct connection to the complex, via a climate-controlled walkway, should enable Miami Beach to enhance its capacity to host large-scale professional events.

A hotel designed for the convention market

Located at the corner of the 17th Street and Convention Center Drive, the Grand Hyatt Miami Beach will be directly accessible from the Miami Beach Convention Center, recently renovated.

The future establishment will feature 12 floors of guest rooms, including 50 suites, as well as four levels dedicated to meetings and events.

In total, it will offer around 10,220 m² of meeting spaces, to which will be added a Grand Lawn of nearly 740 m² installed on the fifth-floor terrace-garden.

The offering will be complemented by two pools, a fitness center with spa facilities, a Grand Club, a signature restaurant and a bar-lounge.

Près des deux tiers des chambres disposeront par ailleurs d’un balcon, avec pour certaines des vues sur l’océan Atlantique ou la baie de Biscayne.

Le projet prévoit également environ 1 580 m² d’espaces commerciaux au niveau de la rue, ainsi que de nouveaux espaces publics et des cheminements destinés à favoriser les déplacements à pied et à vélo.

A strategic infrastructure for Miami Beach

For local business tourism players, the arrival of the Grand Hyatt should respond to growing demand. 28.3 million visitors were welcomed to Miami and Miami Beach in 2025, according to data released by the Greater Miami Convention & Visitors Bureau.

David Whitaker, president and CEO of the Greater Miami Convention & Visitors Bureau, believes that the hotel connected to the convention center could notably enable the destination to position itself for new international events.

According to him, several major conventions and trade shows that had not previously taken place in Miami Beach would now express interest in the destination.

The project also follows a $640 million investment in renovating the Miami Beach Convention Center.

For Freddie Peterson, the center’s general manager, the future hotel thus represents the missing piece of the complex to have both event infrastructures and lodging capacity suited to large international gatherings.

An urban project beyond hospitality

Led by Terra and Turnberry, with Hyatt operating the establishment, the project also aims to participate in transforming the Convention Center district.

Designed by architect Bernardo Fort-Brescia of Arquitectonica and built by Balfour Beatty, the Grand Hyatt is set to improve connections with the main attractors of Miami Beach, notably Lincoln Road, the Miami Beach Botanical Garden, the Bass Museum, the Miami City Ballet and the arts district.

New public spaces, pedestrian promenades, bike-share stations and better connections to public transportation are also planned. These developments are intended to support the city’s sustainability and resilience goals.

For Hyatt, which continues its expansion in major international destinations, the project should also strengthen its presence in the big-event segment.

Published by Amelia Brille TourMaG.com Editor
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Park Hyatt Expands into Portugal

September 16, 2026 by Amara Nambinga

Hyatt s'implante dans la région de Alentejo. DepositPhotos.com/ nilaya

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Hyatt et le promoteur portugais Coporgest ont conclu des accords portant sur le développement, le branding et l’exploitation du Park Hyatt Comporta et des Park Hyatt Comporta Residences.

Located in the Alentejo region, within less than an hour from Lisbon Airport, the forthcoming property is expected to strengthen Hyatt’s presence in Europe.

The Park Hyatt Comporta is expected to comprise 58 rooms and suites, six private two-bedroom villas, and 22 fully managed residences. The project also envisions several restaurants, pools, a wellness area with a fitness center, a padel court, and a children’s club..

Un projet tourné vers le bord de mer

The future hotel will be located near Troia Golf Course, an 18-hole course designed by Robert Trent Jones Sr. Four additional golf courses will be accessible within a 20-minute drive.

To read: The Hotel Palace Berlin joins Hyatt

The residences are intended for private ownership; owners will benefit from the hotel’s services and facilities, as well as its hotel management.

The project is part of a broader development, the Comporta Beach Resort, which will also include 31 villas and 49 additional apartments under the designation Luxury Beach Residences by Coporgest.

Also to read: Zimbabwe : Hyatt announces the opening of the Grand Hyatt Victoria Falls The Kingdom

Hyatt Announces Three New Openings in Italy

September 4, 2026 by Amara Nambinga

Hyatt Hotels Corporation annonce trois nouvelles ouvertures en Italie - Photo : Hyatt Hotels Corporation

TAP Air Portugal

Hyatt Hotels Corporation continues its expansion in Italy with the announcement of three new openings in Rome and Taormina.

These projects, representing a total of 428 additional rooms and suites, notably mark the arrival of the Hyatt Regency and Thompson Hotels brands on the Italian market.

Already present in the country through six properties spread across Milan, Venice, Rome, Florence and Sardinia, Hyatt aims to strengthen its position in one of Europe’s leading tourist markets.

The group says it has quadrupled the capacity of its Italian portfolio since 2019 and plans to continue its expansion, as more than 40 openings are scheduled in Europe in the coming years.

Two New Brands in Rome

The first announced opening concerns the upcoming Hyatt Regency Rome Central, with the inauguration planned for the end of the third quarter of 2026. Located near the Rome-Termini station, the property will primarily target business travelers, meetings and events.

This 238-room and suite hotel will notably offer a rooftop pool, a Pool Bar and the Niroma restaurant, inspired by Asian cuisine. It will be the first Italian property under the Hyatt Regency brand, which is already present in more than 240 hotels and resorts worldwide.

A few months later, in the fourth quarter of 2026, Hyatt also plans to open the Thompson Rome. This property will mark the lifestyle brand’s debut in Italy.

Housed in a renovated historic building near the Colosseum, the Roman Forum and the Piazza Venezia, the hotel will count 69 rooms. Three dining spaces are planned, including a sixth-floor restaurant inspired by the Italian Riviera as well as a rooftop cocktail bar.

A Second Park Hyatt in Italy

In the longer term, Hyatt plans the opening of the Park Hyatt Taormina in 2028. This property will become the second Park Hyatt hotel in Italy, after Park Hyatt Milan.

Located in Taormina, a premium destination on the eastern Sicilian coast, the hotel will comprise 121 suites. The project includes private terraces, views of the Ionian Sea and Mount Etna, a regional-inspired gastronomic offer and a spa.

According to Hyatt, these new openings respond to sustained demand in the high-end, lifestyle and luxury segments.

The group also emphasizes the potential for converting existing hotels to accelerate the development of its international brands in the most coveted Italian destinations.

“Italy represents an important growth market for Hyatt, as it combines strong tourist demand with a broad fleet of independent hotels,” explains Nuno Galvao Pinto, Vice President Development EAME of the group.

Publié par Amelia Brille Rédactrice TourMaG.com
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Destination by Hyatt Expands to Paros Island

September 4, 2026 by Amara Nambinga

L'enseigne Destination by Hyatt s'implante sur l'île de Paros - Photo : Hyatt

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The brand Destination by Hyatt strengthens its presence in Greece with the opening of the Parian Chronicle Hotel Paros.

Co-developed with the management company SWOT Hospitality, this new contemporary establishment of 50 rooms is set on the island of Paros, in the heart of the Cyclades archipelago.

This project marks the first insular presence for this particular brand, whose global network now comprises 25 hotels and complexes operating in about ten countries.

This new opening comes amid strong growth for the national travel market, which recorded nearly 38 million visitors during the 2025 season.

Located in Kampos village, near Parikia airport and port, the hotel targets travelers aged 13 and older.

“ We are delighted to celebrate the brand’s first opening on a Greek island,” said Manuel Melenchón, Managing Director EMEA South at Hyatt, in a press release.

A private accommodation offering complemented by local dining services

The design of the accommodations, entrusted to the architectural firm Makridis Associates, uses natural materials such as stone, wood, and linen to echo the Cycladic architectural tradition.

Across the total of 50 rooms and suites, ranging in size from 30 to 42 square meters, 39 units feature a private swimming pool, while the others benefit from an outdoor jacuzzi installed on private terraces or patios.

The catering aspect revolves around the signature restaurant NAAO, which structures its menus around the island’s artisanal and agricultural productions.

The lunch service, dubbed The Parian Table, highlights seasonal dishes to be shared, while the dinner offerings rely on regional culinary techniques such as curing, sun-drying, and grilling, accompanied by a selection of wines from the archipelago.

Spa facilities and activities centered on island craftsmanship

The resort complex includes a 120 square meter wellness hub, centered around the Nipson Spa.

This area houses a fitness center, two non-gender-specific saunas, a double treatment room, and relaxation lounges.

The treatment protocols and body therapies offered at the facility draw on the therapeutic methods of ancient Greece.

In addition to these wellness facilities and the large outdoor pool, the property offers a program of cultural excursions, with discovery routes through traditional villages and regular encounters with Paros’ winemakers and artisans.

To read: Hyatt announces three new openings in Italy

Zimbabwe: Hyatt Announces Grand Hyatt Victoria Falls Opening at The Kingdom

August 27, 2026 by Amara Nambinga

Le Grand Hyatt Victoria Falls The Kingdom est l'établissement plus proche de l'entrée du parc national des chutes Victoria du côté zimbabwéen - Depositphotos.com, dtemps

Costa Rica

The Hyatt group is preparing to open the Grand Hyatt Victoria Falls The Kingdom in Zimbabwe by the end of 2027.

This property will undergo a complete renovation to meet Grand Hyatt brand standards.

Ideally situated five minutes on foot from the tropical rainforest surrounding Victoria Falls, the hotel will form the second site of the company in the country.

Originally built in 1966 and redesigned in 1999, this iconic resort is embarking on a global transformation of its architecture and interior décor.

The management agreement signed between a Hyatt subsidiary and Albwardy Investments aims to reinvent this benchmark of African hospitality into a high-end destination.

From its inauguration under the new banner, World of Hyatt members will be able to accumulate and redeem their benefits during their stays.

A Renovation Project and a Strategic Location for Regional Tourism

Upon reopening, the Grand Hyatt Victoria Falls The Kingdom will offer 245 fully redesigned rooms.

The facilities will also include 1,800 square meters of space dedicated to meetings and receptions, three restaurants, a spa, a fitness center, and a large lounge-hall.

Moreover, the hotel benefits from a prime location in the heart of Victoria Falls, a UNESCO World Heritage Site.

Positioned as the closest property to the entrance of the Victoria Falls National Park on the Zimbabwean side, it is also a 20-minute drive from the international airport. This geographic setting will facilitate visitors’ access to regional safari circuits, cultural activities, and local gastronomic experiences.

Hyatt Launches Destination by Hyatt Brand in Uzbekistan

August 17, 2026 by Amara Nambinga

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Hyatt Hotels Corporation a ouvert le Beldersoy Resort and SPA, marquant l’arrivée de sa marque Destination by Hyatt en Ouzbékistan.

Installé dans la région de Chimgan-Bostanliq, à proximité de la capitale Tachkent, ce nouveau complexe propose un accès direct aux pistes de ski et aux sentiers de randonnée ainsi qu’une offre de soins inspirée de la thalassothérapie d’altitude.

Michel Morauw, Managing Director Hyatt EAME North, explique l’orientation de cet établissement : « Beldersoy Resort & SPA a été soigneusement conçu pour refléter la culture alpine ouzbèke, en phase avec notre vision qui consiste à associer une profonde appréciation du patrimoine local à un design contemporain distinctif et à un service accueillant. »

Le design intérieur du resort s’inspire de l’environnement des montagnes de Chimgan et du patrimoine culturel ouzbek. La palette de couleurs s’appuie sur des teintes naturelles telles que la pierre, le sable, l’argile et le vert profond, associées à des matériaux bruts.

Dans les chambres, les clients disposent d’un espace de travail, d’une douche à l’italienne et d’un écran de 55 pouces.

Integration of Wellness, Culinary Offering, and Environmental Management

L’offre de bien-être repose sur un concept de spa qui applique des principes de thalassothérapie en altitude. Les installations comprennent plusieurs piscines, dont un bassin intérieur d’eau de mer enrichi en sels minéraux, un bassin de flottaison riche en magnésium et une piscine extérieure à débordement offrant une vue sur les reliefs.

Côté restauration, l’établissement dispose de plusieurs adresses, dont Nafis, qui propose des spécialités de saison tout au long de la journée.

Pour l’organisation d’événements, le resort propose deux salles de réunion et une grande salle de bal baptisée Tian Shan, configurées pour accueillir des conférences, des séminaires d’entreprise ou des réceptions privées. Sur le plan de la durabilité, la direction met en avant des choix d’ingénierie spécifiques visant à réduire la consommation d’énergie, à traiter l’eau de manière responsable et à préserver les ressources naturelles du site.

Read also: Destination by Hyatt brand expands to the island of Paros

Hyatt Opens Masana Algarve, Portugal’s First Destination by Hyatt Resort

August 2, 2026 by Amara Nambinga

Hyatt annonce l’ouverture du Masana Algarve - DepositPhotos.com, enriquedcorral

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Hyatt inaugure son premier resort Destination by Hyatt au Portugal avec une offre résidentielle en Algarve.

Le Masana Algarve est implanté à Olhos de Água, à proximité immédiate de l’océan Atlantique, dans un environnement composé de falaises, de sentiers côtiers et de plages, dont celles d’Olhos de Água et de Maria Luísa.

L’établissement comprend 33 résidences, incluant suites et villas d’une ou deux chambres, avec vue sur les jardins, la piscine ou la mer.

Chaque unité dispose d’une cuisine équipée, d’espaces de vie, d’un extérieur privatif et d’équipements destinés aux séjours prolongés.

Le resort propose également un accompagnement personnalisé avec un Guest Experience Manager dédié pour chaque séjour.

Une offre articulée autour de la restauration et du bien-être

The Masana Algarve features two dining spaces operated by TUPUQ: Casa da Praia, open during the day, and the TUPUQ Restaurant & Bar situated on the rooftop, offering meals and beverages in the evening.

The property also includes a spa providing treatments, as well as facilities including a sauna, a hammam, sensory showers and a two-person treatment cabin. A Technogym-equipped fitness area and two outdoor pools, one of which is adults-only, complete the offering.

This opening is part of Hyatt’s expansion of its brands in Portugal, following recent openings in Lisbon and Madeira.

Published by Noah Penalva TourMaG.com Editor
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