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Boomerang Voyages Launches Zanzibar Sales Challenge

September 16, 2026 by Amara Nambinga

Boomerang Voyages organise un challenge de ventes, dans le cadre de l'ouverture du Kappa Senses Zanzibar 5* - DepositPhotos.com, GekaSkr

MSC Croisières

Boomerang Voyages mobilises the networks of travel agencies with a a major sales challenge, on the occasion of the inauguration of two establishments on the northeast coast of Zanzibar in June 2026.

The objective? To support the launch of the Kappa Senses Zanzibar 5* and bolster the destination’s commercial momentum.

Each sale validated for the Kappa Senses Zanzibar 5* or Anaya Zanzibar 5* by an advisor will translate into the awarding of €20 in gift vouchers.

At the end of this challenge, the five best submissions will allow their authors to fly for an educational tour to discover the product on the ground.

Note: The Boomerang Voyages sales team is available to present and train travel agents on these products, via the following email address: [email protected].

The Kappa Senses Zanzibar 5*, a five-star complex blending wellness and permaculture

A une heure de l’aéroport international, le futur Kappa Senses Zanzibar 5* est situé sur la côte nord-est, en bordure d’une plage de sable blanc préservée des contraintes de la marée.

L’établissement reprend les codes du Kappa Senses Ubud à Bali, avec un positionnement haut de gamme tourné vers l’immersion locale.

Le resort compte 26 suites et 59 villas, complétées par une offre de restauration comprenant quatre établissements à la carte.

Côté infrastructures de loisirs et environnementales, l’hôtel dispose d’un spa de 1 800 m² et d’un espace de 2 000 m² dédié à la permaculture.

À lire aussi : Boomerang Voyages étend sa sélection “Prix Malin” à l’été 2026

Eurostar Launches Its Official ChatGPT App

September 8, 2026 by Amara Nambinga

Eurostar lance son application officielle dans ChatGPT - DepositPhotos.com, jonkempner

Hurtigruten

Eurostar announces the worldwide launch of its official app within ChatGPT, making it the first railway company to offer this kind of service in the United Kingdom, Belgium, and the Netherlands.

Available this summer, the app enables travelers to search for Eurostar journeys directly from ChatGPT.

Users can obtain real-time information on schedules, travel times, and available fares, then be redirected to eurostar.com to complete their booking.

The experience is built on natural-language interaction, both in writing and speaking. After linking their ChatGPT account to the Eurostar app, users can express their requests conversationally.

It is thus possible to search for a trip between Paris and London for a weekend, compare the schedules between Brussels and Amsterdam, or identify an itinerary for a European trip. Eurostar’s stated objective is to give travelers quick access to the main information needed to plan their journey.

This new feature complements the company’s existing channels, namely its website and its mobile app.

AI, a Growing Search Channel

For Eurostar, launching this app also responds to the evolving traveler search behaviors. The company has been noting for several months an increase in traffic from AI platforms to its website.

Between January 2025 and June 2026, this traffic has grown by fivefold. By June 2026, ChatGPT alone accounted for 85% of the traffic generated by AI applications to eurostar.com.

The impact on sales remains, for now, limited but measurable. Between May and July 2026, bookings on eurostar.com made from an AI application represented between 0.8% and 1% of total bookings.

For the company, these figures nevertheless signal the emergence of new user practices in trip planning, with travelers now using conversational interfaces to search for information, compare options, and build their itinerary.

New Features Under Consideration

Eurostar already plans to gradually evolve its ChatGPT experience. Several avenues are currently being studied, including discovering destinations, visualizing the network, inspiration for future trips, and easier access to certain fare offers.

The company also indicates it wants to explore the possibilities offered by other conversational assistants as these new uses develop.

“Research habits are evolving rapidly, and travelers are increasingly using conversational interfaces to plan their trips,” notes François Le Doze, Eurostar’s Commercial Director.

“By launching our app in ChatGPT, we are choosing to be present where our customers already search for information and plan their journeys.”

Published by Amelia Brille TourMaG.com Editor
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Radisson Hotels Launches Its App on ChatGPT

September 8, 2026 by Amara Nambinga

Radisson Hotel Group s’associe à Accenture pour lancer une application de découverte hôtelière sur ChatGPT - Depositphotos.com @BongkarnGraphic

Hurtigruten

Radisson Hotel Group is accelerating its digital strategy by investing in a new distribution channel: conversational artificial intelligence.

The hotel group, supported by Accenture, is launching the @RadissonHotels app within ChatGPT, designed to simplify the search and selection of a property.

Accessible via a conversation with ChatGPT, the app covers more than 1,000 hotels across more than 100 countries. Travelers can express their request in natural language, specifying their destination, dates, needs, or preferences.

A user can thus search for a hotel for a family weekend in Amsterdam or request a property in Paris with a gym and a spa, for example. The tool then offers a selection of hotels that match the entered criteria.

Real-Time Rates and Availability

The app displays real-time availability and rates, along with key amenities and detailed information about the offered properties. An interactive map also helps locate the selected hotels.

For now, the booking journey continues on the Radisson Hotels website. Once a choice is made, the traveler is redirected to the group’s platform to finalize the reservation.

This approach aims to shorten the path from inspiration to purchase, as artificial intelligence tools progressively gain a place in travel planning.

Radisson Positions Itself in “Agentic Commerce”

For Radisson Hotel Group, this launch marks a new step in the development of agentic commerce, which means evolving commercial journeys toward experiences more guided by artificial intelligence and the intentions expressed by consumers.

The group notably relies on a study from Accenture indicating that 87% of travelers would be willing to use an AI-powered travel agent to find the best option. According to the same study, 71% expect that at least half of their hotel or air travel spend will be influenced by AI in the next twelve months.

Radisson Hotel Group also notes an evolution in the points of contact with travelers. Traditional channels, notably organic traffic and direct traffic to its website, must now contend with new entry points such as ChatGPT.

“AI is profoundly transforming the way travelers search for and book their hotel stays, and we are determined to be at the forefront of this evolution“, declares Gianni Di Fede, Chief Commercial Officer of Radisson Hotel Group.

Technology Connected to the Group’s Data

The development of this application began with Radisson Hotel Group’s use of an MCP accelerator integrated into Accenture’s AI Merchant Center. This platform enables structuring and preparing content, availability, rates, and reservation data so they can be leveraged by AI systems.

Accenture also assisted the group in designing the user experience across different devices. Directly connected to Radisson Hotel Group’s systems, the app is thus able to present up-to-date information to users.

In the long term, the setup could be enriched with new features. Radisson Hotel Group is particularly considering greater personalization, the integration of loyalty programs, the ability to book directly within ChatGPT, as well as the management and modification of reservations and AI-assisted concierge services.

Published by Amelia Brille TourMaG.com Editor
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Costa Cruises Launches Winter Promo: 50% Off Beverage and Excursion Packages

September 7, 2026 by Amara Nambinga

Costa Croisières lance sa « Super promo d’hiver » - Depositphotos.com, maudanros

Hurtigruten

Costa Croisières launches its marketing campaign “Winter Super Promo”.

Valid for any booking made by October 28, 2026 inclusive, this offer for the first time features a 50% discount applied simultaneously to the My Drinks beverage packages and the My Lands excursion packs.

The goal for the cruise line is to make onboard services and onshore stops more affordable, while enabling passengers to tailor their stay across a wide range of itineraries.

Integration of the “Sea & Land” concepts and Mediterranean itineraries

The promotion also applies to the new versions of the “Sea & Land” offers, which pair land-based calls with sea experiences, themed around regional motifs (Dolce Vita, The Golden Islands, Lights of the Mediterranean, or Icons of the Aegean).

Among the proposed itineraries, the Costa Toscana will operate a 7-night Western Mediterranean loop departing from Marseille from October 3 to 10, 2026, with calls in Barcelona, Cagliari, Naples, Civitavecchia and Genoa.

The following spring, the Costa Fascinosa will offer a 6-night itinerary named Dolce Vita departing from La Seyne-sur-Mer from May 1 to 7, 2027, heading to Saint-Tropez, Savona, Civitavecchia, Salerno and Messina.

Deployment of the offer on Caribbean and Canary routes

The pricing scheme also covers the long-haul connections scheduled for the winter season.

The Costa Favolosa will thus undertake 7-night Caribbean cruises departing Pointe-à-Pitre from December 2 to 9, 2026, with daily calls planned at Fort-de-France, Basseterre, St. John’s, Road Harbour and Santo Domingo.

On the Atlantic leg, the Costa Smeralda will undertake a 12-night itinerary to the Canary Islands and Madeira departing from Barcelona from November 14 to 26, 2026, serving notably Málaga, Cádiz, Las Palmas, Funchal, Santa Cruz de Tenerife, Puerto del Rosario and Arrecife.

Arts et Vie Launches “Travel Rhythms” in Its Évasion 2027 Brochure

September 7, 2026 by Amara Nambinga

Arts et Vie lance les « Rythmes de voyage » dans sa brochure Évasion 2027 - Depositphotos.com, efired

Hurtigruten

To better guide its travelers in choosing their stays, Arts et Vie integrates into its Évasion 2027 offering a structured evaluation grid in four categories (from Level 1 « Tempo at a gentle pace » to Level 4 « Intense Tempo »).

This benchmark takes into account walking times, the frequency of travel, the number of hotel changes and moments of rest.

This innovation is part of the association’s approach to adapting its itineraries to the capacities of each travel profile, while maintaining its editorial line focused on cultural discovery and local encounters.

A 2027 program enriched with 12 new international itineraries

The 2027 edition of the catalog includes 12 new itineraries spread across four continents.

In Asia, the offering notably broadens with the ‘Yangtze Odyssey’ in China (22 days), the circuit ‘Gujarati Culture’ in India (16 days), the crossing ‘Bali and the Komodo Archipelago’ in Indonesia, as well as family-oriented options in Thailand and Vietnam.

On the American and European continents, the novelties include a grand itinerary spanning Ecuador to the Galápagos Islands, an option for hiking and whale-watching in the Azores, a crossing of Norway to the North Cape, an archaeological discovery of the Turkish coast, as well as family stays in Malta.

North Africa completes this panel with the Oasis Egypt and a family circuit in Tunisia.

A continued commitment to responsible tourism

Holding Travelife Partner certification and a member of the association Agir pour un Tourisme Responsable (ATR), Arts et Vie continues the rollout of its eco-responsibility criteria in shaping its offerings.

The organization’s charter governs the selection of engaged hotel providers, the progressive elimination of disposable plastics, and the optimization of transport flows.

The association also participates in funding environmental projects via the ATR Fund in partnership with 1% for the Planet France.

This sponsorship mechanism aims to support actions for the preservation of ecosystems and the support of local populations in the destinations served by its programs.

Tourisme Montréal Launches Its ‘Next Season in Montreal’ Campaign in France

September 6, 2026 by Amara Nambinga

Tourisme Montréal déploie sa campagne « Prochaine saison à Montréal » - Depositphotos.com, Alpegor6

TAP Air Portugal

To boost tourist traffic during the cold season, Tourism Montréal engages the French market with a creative concept that pits the “Team Chill” (relax) against the “Team Thrill” (sensation).

This initiative, rolled out internationally to priority North American and European markets, aims to deconstruct the image of a restrictive winter and turn it into a compelling urban attraction argument for French travelers.

The organization thus seeks to highlight the contrasts of the metropolis through 30-second videos and short formats broadcast on digital and streaming platforms, inviting visitors to become active participants in their stay.

A reality-TV-inspired communication strategy

In continuation of its summer setup, the campaign borrows from the mechanics of reality TV shows, such as confessions, competition, and team-based rivalries, to theme the travel itineraries.

On the relaxation side, the promotion highlights local gastronomy, museums, urban spas, and neighborhood spots under the snow.

On the thrill side, the emphasis is on outdoor activities, winter festival programming, outdoor art installations, and nightlife.

The objective is not to create a true clash, but to illustrate the complementarity of experiences accessible within a single day in the city.

A media plan targeted at Île-de-France and the Lyon region through December

The campaign in France runs from September 2 to the end of December 2026, with priority targeting of the Île-de-France and Lyon catchment areas.

The media buy relies on high-audience outlets and digital channels to reach urban audiences seeking cultural, gastronomic, and exotic getaways.

By reaffirming that the metropolis “never hibernates,” Tourism Montréal aims to consolidate visitor flows across all four seasons and maintain visibility in the French market throughout the autumn-winter period.

Emirates Launches Cabin Crew Recruitment Drive in Five French Cities

September 5, 2026 by Amara Nambinga

Emirates lance une campagne de recrutement pour ses équipages dans cinq villes françaises, Depositphotos.com photo by Photo by gordzam

TAP Air Portugal

Emirates is seeking new candidates in France to join its cabin crews.

The recruitment sessions will be held successively in Marseille on July 6, in Paris on July 16, in Bordeaux on July 18, in Lyon on July 20, and finally in Toulouse on July 29. These open-house days offer applicants a chance to secure a position with the Dubai-based airline.

The company is looking for profiles to greet passengers and ensure onboard safety by applying regulatory procedures. Those selected will then relocate to the United Arab Emirates and undergo training at the carrier’s training center.

All cabin crew members will benefit from a competitive salary, free company housing and medical coverage.

Practical details for participating in the selection sessions

The assessment process will span a full day for each selected city. Applicants must submit their online application dossier with a CV written in English and a recent photo.

The organization advises pre-registering online to facilitate the reception process, even though walk-in presentations without an appointment remain welcome on the day.

Emirates’ teams will inform the preselected candidates during the day about the timing of the assessments and any additional interviews.

New recruits will then work in an international environment that brings together more than 148 nationalities speaking 72 languages.

A stronger presence on the French aviation market

This recruitment drive coincides with maintaining a significant level of activity for the airline within the national territory. The company currently operates 35 weekly flights to French passengers from three major regional airports.

This schedule includes three daily Airbus A380 services from Paris, a daily A380 rotation from Nice, and a daily Airbus A350 flight from Lyon.

To date, the airline operates a modern fleet of more than 280 wide-body aircraft and counts more than 360 aircraft on order to support its global expansion.

Club Med Launches Its First International Padel Tournament

September 2, 2026 by Amara Nambinga

Club Med lance le "Club Med Padel Tour" son premier tournoi de padel amateur et international, image by ClubMed

TAP Air Portugal

Following the success of the Club Med Padel Cup in 2025, an event that brought together celebrities and French champions in Spain, Club Med is stepping up a gear.

Starting in October 2026, the Club Med Padel Tour will thrill enthusiasts of the sport across Europe, the Middle East and Africa, with a dream finale under the Marbella sun.

The tournament will begin in October 2026 and will stop in several key countries, notably France, Belgium, Switzerland, the United Kingdom, Germany, Italy, Spain and South Africa.

In France, the official kickoff will take place on October 2 at the 4Padel club in Boulogne-Billancourt, before visiting around ten major cities, including Paris, Lyon, Marseille or Bordeaux, until January 2027.

The winners from each country will meet in March 2027 for a grand international final at the Club Med Magna Marbella, with a all-inclusive stay for two people at one of the brand’s Resorts on the line.

Club Med Padel Tour: An Intergenerational Competition

The tournament aims to be accessible and faithful to Club Med’s values.

Organized in two distinct categories, women and men, it imposes a unique and original rule: the combined age of the two partners in each duo must be equal to or greater than 60 years.

This special rule has been designed to encourage intergenerational partnerships on the court.

Each regional stage will be designed as a festive occasion, featuring matches played in a competitive yet friendly atmosphere, musical entertainment with DJ sets and photo-call sessions, cocktails or aperitifs accompanying prize-giving ceremonies, as well as workshops for trying out leading-edge sports equipment.

Operational management is entrusted to Padel + Agency, founded by Robin Haziza, a prominent figure in the scene and former captain of the French national padel team.

This initiative strengthens Club Med’s positioning as a pioneer of the sport on holiday. The brand already operates 15 Resorts equipped with nearly 55 padel courts worldwide and plans to open additional courts in 2026.

FRAM Launches Selfcare to Automate Flight-Cancellation Management for Travel Agencies

September 2, 2026 by Amara Nambinga

FRAM lance Selfcare pour automatiser la gestion des annulations de vols des agences - Depositphotos.com Auteur visuals6x

TAP Air Portugal

A few weeks after unveiling the project at the Convenc’Tour of the CEDIV, FRAM unveils a new tool for travel agencies.

The tour operator announces the launch of Selfcare, a new tool integrated into its BtoB FRAMPRO platform, designed to simplify the management of flight cancellations.

This feature addresses a recurring issue driven by the rising disruptions in air travel, which heavily involve travel agencies and the teams of tour operators.

In a first phase, the tool concerns Stay (holidays) files

Specifically, Selfcare enables agencies to receive cancellations communicated by airlines more quickly, immediately access the available re-protection options, and confirm with their clients the chosen option on the spot, without prior revalidation by FRAM when the processing is automated.

The aim is to shorten processing times for cases while allowing the tour operator’s teams to focus on the more complex scenarios. When automatic processing is not feasible, the file is forwarded to the Service Avant Départ.

In this initial phase, the tool covers Stay dossiers for which a reprotection solution is available. Other cases will continue to be handled by FRAM teams.

FRAM: empowering agencies with autonomy and responsiveness

The group plans a gradual scaling of the system. By the end of 2026, nearly all FRAM and Plein Vent files affected by this type of processing should be integrated into Selfcare.

« Our partners asked for more autonomy and responsiveness when a flight is canceled.

Selfcare directly answers this expectation. It is a useful innovation, built from their feedback. And this is only the first step: we will continue to enhance Selfcare in the coming months », states Cyrille Fradin, president of Groupe Karavel-FRAM.

Up to 50 euros covered per person in case of air re-protection

In parallel with this technological evolution, FRAM announces a commercial measure aimed at reducing the financial impact of transport changes.

In the event of an air reprotection, the tour operator will now cover up to 50 euros per person for any additional transport costs. This contribution will be directly added to the file to lessen the traveler’s out-of-pocket amount and to facilitate securing departures.

This announcement comes amid a context where air disruptions have heavily strained the entire distribution chain in recent months.

At the Convenc’Tour of the CEDIV held in June, Jean-Christophe Guillin recalled that FRAM had recorded 3,800 PNR cancellations between April 1 and August 31 due to the conflict in the Middle East.

These figures illustrate the scale of the processing to be managed and the need to automate part of the processes.

Salaün Holidays Launches Silk Road Brochure

September 1, 2026 by Amara Nambinga

Salaün Holidays enrichit son offre en Asie centrale avec une nouvelle brochure - Photo : Salaün Holidays

Costa Rica

Salaün Holidays broadens its Asia program with a new brochure entirely devoted to the Silk Road routes.

The tour operator gathers a selection of itineraries across several Central Asian regions, from China to the ancient caravanserai towns of Uzbekistan, passing through Kazakhstan, Kyrgyzstan and Turkmenistan.

Historic cities, turquoise domes, deserts, steppes and mountain chains form the thread running through this new collection.

Some of the proposed itineraries are exclusive and unprecedented, with the aim of showing travelers the different facets of territories shaped by centuries of commercial and cultural exchanges.

Salaün Holidays asserts a historical expertise in Uzbekistan

This new brochure continues the group’s ongoing presence on the destination. “We have been programming Uzbekistan since 1999“, notes Michel Salaün, president of the eponymous group.

According to the executive, 12,600 travelers have discovered the country over the past 27 years thanks to the tour operator’s programming, which today positions itself as the leader on this destination.

“It is therefore appropriate to devote a special brochure to the Silk Road and its mythical itineraries“, says Michel Salaün. The brochure thus assembles guided tours, small-group journeys as well as tailor-made and on-demand offers.

The offering aims to meet different traveler profiles, whether they wish to follow an organized itinerary or build a personalized trip.

Salaün Holidays notably includes services comprising flights, accommodations, transfers, French-speaking guides and excursions.

Tours between historic cities and vast expanses

Among the main itineraries on offer is the circuit “Uzbekistan and the Splendors of the Silk Road”, organized for 10 days and 9 nights. The trip notably includes visits to Tashkent, Samarkand and Bukhara, as well as immersive experiences and encounters with local populations.

The brochure also includes several longer circuits. “The Silk Road from Urgench to Tashkent”, spanning 12 days and 10 nights, offers a discovery of Khiva, Bukhara and Samarkand, three emblematic cities in Silk Road history.

Another highlighted itinerary is “The Great Crossing of Central Asia”, a journey of 15 days and 14 nights across three former Soviet republics of Central Asia. The circuit combines explorations of steppes, mountains and historic cities, tracing the paths of the ancient trade routes.

A program dedicated to small groups

Salaün Holidays is also developing a small-group travel offering. “The Grand Tour of Uzbekistan, Orient Heritage and Caravanserai Splendors“, scheduled for 15 days and 13 nights, links notably Khiva, Bukhara and Samarkand. The itinerary emphasizes local experiences, with village visits, a night in a yurt, a lunch with a local family as well as the discovery of Uzbek crafts and daily life.

Another trip of 13 days and 11 nights combines Turkmenistan and Uzbekistan. The route takes travelers through deserts, UNESCO-listed historic cities and several iconic monuments of Islamic architecture.

The new brochure also offers itineraries tied to major regional calendar highlights. The circuit “Winter Legends on the Silk Road”, organized over 8 days and 6 nights, allows celebrating the New Year in Tashkent, Bukhara and Samarkand.

Salaün Holidays also schedules a trip around Navruz, the spring festival celebrated for more than 2,500 years in Central Asia. Over 11 days and 9 nights, the itinerary combines discovering the festival and its traditions with exploring the main historical milestones of the Silk Road.

Published by Amelia Brille TourMaG.com Editor
See all articles by Amelia Brille

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