Services Archives - Com Namibia

Airbnb Expands Its Offerings in France with Three New Services

September 8, 2026 by Amara Nambinga

Airbnb enrichit son offre en France avec trois nouveaux services - Depositphotos.com @lucidwaters

Hurtigruten

Airbnb continues to broaden its offering in France.

The platform now provides three new services directly from its app: luggage storage, car rental, and private airport transfers. The stated aim is to simplify the organization of the stay, going beyond merely booking accommodation.

With these new features, Airbnb seeks to address several logistical constraints that travelers may encounter before, during or after their stay.

The platform relies on three specialized partners for this: Bounce for luggage storage, CarTrawler for car rental and Welcome Pickups for airport transfers.

According to a study conducted by Airbnb with Focaldata, 53 % of travelers report having needed a luggage storage service in the past twelve months. In France, 96 % of travelers who have already used this type of service consider it very useful.

A luggage storage service offered in several French destinations

Airbnb now allows you to book a luggage storage directly from its app, thanks to its partnership with Bounce.

The service grants access to more than 24,600 drop-off points spread across more than 800 cities worldwide, representing a 350 % increase since its official launch in May.

In France, the offer is notably available in the Alpes-Maritimes, the Aude, the Calvados, Cannes, Côte-d’Or, Finistère, Haut-Rhin, Hendaye, Lille, Montpellier, Nancy and Metz, Nantes, Pyrénées-Atlantiques and Pyrénées-Orientales, as well as Reims and the Sarthe.

Travelers can reserve a space for a few hours or several days to drop off their luggage before arriving at their accommodations or after departure. For eligible bookings, an automatic 15 % discount is applied.

Car rental integrated into the app

Another novelty: car rental. Airbnb has partnered with CarTrawler to enable travelers to compare and book a vehicle directly from the platform, anywhere in France.

According to the study conducted by Focaldata for Airbnb, 84 % of travelers find the ability to book a rental car alongside their lodging to be useful. This share reaches 44 % for French travelers who rate this option as “very useful.”

On their first eligible booking, users can receive an Airbnb credit equal to 20 %, usable later for certain stays, experiences, or services offered on the platform. Discounts up to 20 % are also available with some rental partners.

Private transfers from several airports

Airbnb completes its offering with private transfers from airports, in partnership with Welcome Pickups. The service allows you to book your trip ahead of time. The ride is confirmed in advance and a driver is arranged upon the traveler’s arrival.

In France, this feature is currently available in the Pyrénées-Atlantiques, as well as Lille, Montpellier, Nantes, Rennes, and Strasbourg. Depending on the destination, discounts of up to 20 % may be applied.

Published by Amelia Brille TourMaG.com Editor
See all articles by Amelia Brille

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Greece Trip: Non-Conforming Services and Price Discrepancies – Should the Agency Pay? [ABO]

September 5, 2026 by Amara Nambinga

Séjour en Grèce : prestations non conformes et écarts de prix, l’agence doit-elle payer ? - Depositphotos.com Auteur martinm303

TAP Air Portugal

Two travelers referred the Mediation after a trip to Greece organized by a travel agency. They believed that several services provided did not correspond either to the announced descriptions or to the price they had paid before departure. They were seeking a refund of €2,700.

The trip included several legs through the Cyclades. Upon arrival, the travelers noted various non-conformities: a room in Santorini they deemed different from the one shown at the time of booking, a hotel in Paros that did not match the advertised description, and a discrepancy between the price of certain services charged by the agency and the amount shown on the documents provided on site.

They notably found that the amount paid for their accommodation in Sifnos was higher than the price shown on the establishment’s bill.

The same observation was made for the boat crossings, whose rate actually paid to the companies was much lower than the amount billed within the framework of the trip.

The agency had proposed a first commercial gesture of 235 € to compensate for some differences noted during the stay, an offer the travelers had refused, deeming this amount insufficient.

Ce que disent les textes :

On the legal front, the Mediation notes that Article L. 211-16 of the Tourism Code places full liability on the seller of a package tour for the proper execution of the contracted services.

When the services do not conform to what was agreed, the professional must remedy them or, failing that, compensate the traveler.

Moreover, the case file elements do not call into question the price agreed at booking. However, they highlight a significant gap between the sums paid to the agency and the actual cost of certain services, notably the Sifnos accommodation and the maritime crossings.

Ce que préconise la Médiation Tourisme et Voyage :

In the interest of fairness, the Mediation considers it justified to retain half of these price differences, while taking into account the commercial gesture already offered by the agency.

At the end of its analysis, it therefore recommends the payment of an additional compensation of €277.96, to be added to the €235 already proposed, in order to amicably settle the dispute.

Find all the practical cases from the Tourism and Travel Mediation by clicking HERE.

ChatGPT, Claude, AI Agents: CDS Connects Its Services to the Global AI Ecosystem

August 29, 2026 by Amara Nambinga

Selon CDS, "ce qui nécessitait auparavant plusieurs recherches et validations peut désormais être réalisé à partir d'une simple conversation" - Illustration : CDS

Costa Rica

CDS devient l’une des premières plateformes mondiales de Business Travel à connecter ses services à l’écosystème mondial de l’intelligence artificielle.

“Les entreprises clientes peuvent désormais réserver un hôtel, appliquer leur politique hébergement ou centraliser un paiement directement depuis ChatGPT, Claude ou leur propre environnement IA par une simple demande en langage naturel“, précise le groupe dans un communiqué.

En s’appuyant sur l’IA conversationnelle, voyageurs, travel managers, acheteurs et agences bénéficient d’un accès naturel, instantané et sécurisé à leur environnement professionnel, sans rupture de parcours ni complexité d’usage“.

A partir d’une conversation – par exemple : “CDS, trouve-moi un hôtel 3 étoiles à proximité de mon rendez-vous à Paris, conforme à ma politique voyage, avec paiement centralisé et facture dématérialisée” – la plateforme analyse la demande, applique les règles de l’entreprise, vérifie les plafonds tarifaires, identifie les meilleures options et finalise la réservation, en quelques secondes.

An Open, Secure Architecture Built for the Enterprise

Avec cette innovation, CDS souhaite “mettre l’intelligence artificielle au service de l’expertise métier, pour une expérience plus intuitive, plus conforme et plus efficace. Chaque recherche, chaque recommandation et chaque réservation bénéficie simultanément de la puissance de l’IA et de plus de vingt-cinq années d’expertise développées par CDS“.

L’ouverture de l’écosystème CDS repose sur le protocole MCP (Model Context Protocol), “un standard émergent qui permet aux assistants IA, copilotes métiers et agents autonomes d’interagir avec les applications d’entreprise de manière sécurisée et standardisée“, poursuit CDS.

L’entreprise garantit à ses clients un accès durable à leurs services Business Travel depuis n’importe quelle intelligence artificielle qu’elle soit développée par les grands acteurs du marché ou conçue en interne.

Côté sécurité, “toutes les données demeurent hébergées, administrées et gouvernées par CDS. Aucune donnée sensible n’est transférée, répliquée ou exposée aux modèles d’IA“, assure le Groupe.

L’accès repose sur des mécanismes d’authentification forte, de double authentification, de contrôle des habilitations et de traçabilité répondant aux exigences des grandes organisations internationales.

Chaque requête continue d’appliquer les politiques voyages, programmes hôteliers, règles de conformité et processus de validation définis par l’entreprise, qui conserve la maîtrise exclusive de sa gouvernance des données.”

An Innovation Ready to Spread

D’ailleurs, CDS et le Groupe S4BT invitent développeurs, éditeurs, intégrateurs et partenaires technologiques souhaitant explorer les usages du protocole MCP appliqués au Business Travel à les contacter, “afin de construire ensemble la prochaine génération de services de voyage d’affaires alimentés par l’IA“.

Déployée aujourd’hui chez CDS, cette innovation a vocation à s’étendre progressivement à l’ensemble des solutions du groupe : hôtellerie d’affaires, réservation multimodale, paiement, facturation électronique, automatisation des processus et services aux agences.

“Nous sommes convaincus que l’IA deviendra l’interface universelle du Business Travel. En ouvrant nos services à l’écosystème mondial de l’intelligence artificielle, nous ne connectons pas une plateforme à une technologie : nous construisons l’infrastructure qui redéfinira la façon dont les entreprises voyagent, réservent et paient.

Notre engagement est simple – garantir à nos clients un accès pérenne à leurs services, quelle que soit l’IA qu’ils choisiront demain“, a ainsi déclaré Ziad Minkara, fondateur de CDS et CEO du Groupe S4BT.