Tired of Overtourism? 41 Underrated Destinations Worth the Trip

In its latest ranking published on Tuesday, October 13, Time Out presents 41 destinations not yet “in fashion” that deserve a detour, ranging from the tropical forests of Costa Rica to secluded Pacific beaches. Facets of the world kept away from the crowds, but whose exploration would benefit the local population through tourism, in addition to sparing travelers from crowding and stress. Europe is brimming with such gems according to the travel and escape-focused outlet, which first cites Bucovina, in Romania.

This mountainous region is home to several UNESCO-listed painted monasteries and forests that rival its more famous neighbor, Transylvania. The Asturian cities of Oviedo, Gijón and Avilés in Spain are also mentioned for their medieval heritage and their beautiful beaches.

The Old Continent, from Carry-le-Rouet to Turku

In Portugal, you shouldn’t miss Zambujeira do Mar, with its impressive cliffs and tranquil coves. The French Blue Coast, notably Carry-le-Rouet, is also highly recommended by Time Out, to enjoy Mediterranean landscapes away from the bustle of the Côte d’Azur.

The Azores, for their volcanoes and cetaceans, Cartagena (Spain), for its Roman heritage, the Georgian Military Road and its views over the Caucasus, Skopje (North Macedonia), with its old bazaar, as well as The Hague (Netherlands), Malmö (Sweden), Gibraltar, Karpathos (Greece), Srebrenik (Bosnia and Herzegovina) and Turku (Finland) are also part of the recommendations. The southern part of Wales, around Bwlch Mountain, completes this European selection with its green valleys and the assurance of beautiful starry nights there.

From North to South America, wonders to behold

For nature and wide-open spaces enthusiasts, America also opens its arms. In the United States, in South Dakota, one can admire the bison roaming the rocky Badlands landscapes and the hills of Custer State Park. Tioga Pass in California promises, in turn, another facet of Yosemite National Park, with its lakes and alpine panoramas. Bisbee, the former mining town in Arizona turned artist refuge, likewise has a place in this selection.

Further south on the continent, the Osa Peninsula in Costa Rica concentrates remarkable biodiversity, where you can see monkeys and sloths, tropical birds as well as crocodiles.

Also worth visiting are the San Martín region in Peru, Filandia in Colombia, São Sebastião in Brazil, Prince Edward Island in Canada, the Cochamó Valley in Chile or Cuenca in Ecuador. As well as Mexico’s Bacalar Lake, whose waters boast seven shades of blue, and Cabo Rojo in Puerto Rico, famed for its white-sand beaches. Time Out’s favorite, Bentonville in Arkansas, closes the American list.

Unique experiences in Asia and Africa

In China, two cities are highlighted: Shenzhen for its futuristic architecture, its art galleries, and its traditional baths, and Macau for its cobbled lanes and its hidden Portuguese and Cantonese heritage behind its casinos. Ishikawa Prefecture in Japan, the Vietnamese archipelago of Con Dao, Gorkhi Terelj National Park (Mongolia), Morne Seychellois National Park (Seychelles), the southern part of Tunisia, the Sahara dunes and all the way to the oasis of Ksar Ghilane, the islands of São Tomé and Príncipe in the Gulf of Guinea and the Eastern Highlands (Zimbabwe) are among the other ideas.

In Australia, Gippsland is recommended for its wild beaches and charming villages, and Tasmania for its heritage and hiking, and especially the chance to see the island’s famous marsupials or ‘devils’ and Bruny Island’s penguins. To surf the Australian coast and enjoy its cultural life, you’d rather aim for Newcastle. Finally, in Antarctica, Brown Station literally offers a white paradise that no one will forget anytime soon.

Flight Cancellations Right Before Your Trip: What Compensation Is Available for Package Holidays? [ABO]


Vols annulés juste avant un séjour : quid du dédommagement dans le cadre d'un forfait ? - Depositphotos.com  Auteur alexeynovikov

CroisiEurope


A female traveler filed a request with the Mediation after the cancellation of the flights included in a package holiday bound for Iceland. If the travel agency agreed to refund the stay, the client also believed she was entitled to a so-called ‘mirror’ compensation.

The trip consisted of a one-week stay in Iceland. A few days before departure, the airline responsible for the outbound and return flights canceled both legs.

Following this cancellation, the travel agency offered two options: reschedule the stay by one day, at a surcharge of €330, or keep the original dates with new flights, which would incur a surcharge of €980.

The traveler refused these two proposals and requested a full refund of the package, as well as an additional compensation.

The agency agreed to refund all amounts paid, but refused any additional compensation.



Ce que disent les textes :

To render its opinion, the Mediation relied on the provisions of Article R. 211-9 of the Tourism Code. This text provides that when an essential element of the contract is modified before departure, the professional must inform the traveler of the proposed changes and give them the choice to accept them or terminate the contract.

If the traveler refuses these modifications, they can obtain a full refund of the amounts paid.

In this case, the cancellation of the flights indeed constituted a modification of an essential element of the contract. The agency proposed replacement solutions, which the traveler was free to accept or refuse. After rejecting these proposals, she was allowed to cancel her stay at no cost and obtain the full refund of her package.


Ce que préconise la Médiation Tourisme et Voyage :

Dans ces conditions, la Médiation a considéré que le professionnel avait respecté les obligations prévues par le Code du tourisme.

Aucun élément ne permettrait de justifier l’octroi d’une indemnisation complémentaire, le remboursement intégral du séjour constituant une réparation suffisante.


Retrouvez tous les cas pratiques de la Médiation Tourisme et Voyage en cliquant HERE.


Ukraine: French Travel Agency Offers a Trip to Western Ukraine


L’agence française JMB Voyages propose un circuit "Noël en Ukraine" - Depositphotos

Aer Lingus


A year ago already, tourism professionals had traveled to Ukraine for a solidarity stay with the Ukrainian people.

In the spring, a new edition again allowed several industry players to discover the country’s reality, among them Jean-Marie Bernard.

The head of JMB Voyages, who went from selling dreams on glossy paper with Québec Le Mag to realizing travelers’ wildest dreams, as we reported in a previous article, then experienced an event that deeply unsettled him.

From that experience was born an idea: to offer, in turn, a trip to Ukraine, prioritizing the parts of the country spared by the conflict. It is an eight-day circuit, in December next, in the Carpathians and Galicia, around Lviv.

“During this journey, I befriended Olga Sansone (the director of Vacanture, a Ukrainian incoming operator). Before the war, she had six offices, but since then, activity has obviously slowed.

Following this stay and this meeting, Olga and I decided to give it a try. The idea is to help, with plenty of quotation marks, Vacanture to keep its head above water and to survive.

I am therefore proposing a trip to Ukraine, obviously in a conflict-free area.

Of course, that does not mean there has never been anything in this region, but I returned there on my own recently, and I heard no alert
“, explains Jean-Marie Bernard.


Travel to Ukraine: “I went to the country twice, in 2026”

A bet that may seem crazy, even troubling, and the organizer is well aware of it.

“I suspect that not all feedback will be friendly. I’ve talked about it around me; people call me crazy.

There is no financial objective for me, nor any publicity. I have visited the country twice this year. You know, this trip offers many beautiful things to see, but what will be most memorable are the encounters.

They are interesting for everyone, because they are also comforting for Ukrainians, who see foreigners who are neither diplomats nor humanitarians.

It is also a way to keep hotels and infrastructures, like the incoming agency, afloat while bringing, on my scale, a glimmer of hope
“, he confides.

Moreover, this is not the first initiative from a French operator.

Already in January last year, Nomade Aventure decided to create a journey in Transcarpathia.

A circuit that will only go on sale once the conflict is over, or at least when France Diplomatie indicates that it will be possible to travel there, changing the tint of its map, currently entirely red.

Just like JMB Voyages, the tour operator does not want to fall into voyeurism or dark tourism, but to offer a sign of hope to suffering populations.

However, unlike Nomade Aventure, for JMB Voyages, the Ukraine stay will indeed take place. It will run from December 10 to 17, 2026. It plans to explore the western part of the country, immersed in the Christmas festivities.


Travel to Ukraine: Lviv, the Carpathians, Drohobytch and Jovkva on the programme…

The departure will be from Paris, heading to Rzeszów, in Poland.

“We decided to pick a small airport really very close to the Ukrainian border.

We opted to avoid Kraków, because it is a large city and a very touristy destination. It would therefore have been difficult to pass through without visiting it. We really wanted to focus on Ukraine.

Then travellers will board a bus chartered by us to reach Lviv. I will be present on this trip, as will Olga, who will be our guide on this occasion
“, details the leader.

During the week, travellers will stay in one hotel, Leopolis, a mythical 5-star in the largest city in the west of the country.

It will then allow excursions across the region, to discover villages of the Carpathians, Drohobytch, a salt town whose wooden Saint George church is on the UNESCO list, or Jovkva, a Renaissance jewel…

“The idea is not to multiply accommodations. We have made the journey as pragmatic as possible.

I know the hotel, the restaurants, the museums, etc. I have no doubt about the quality and organization of what we will offer.

In Lviv, there is no problem. We will go to places not very far away. The center of Lviv has not been touched by the war, and fortunately, because it is magnificent.

There is a very intense cultural and social life. I myself was surprised by this; it is quite disconcerting. They live the present moment to the fullest. They are living life to the maximum present.
“, he explains.

This aligns with observations by Fabrice Del Taglia, head of Nomade Aventure, who noted that inhabitants live a normal life in a prosperous city reminiscent of Prague or Budapest.


Ukraine: “many people go there, there are many Europeans”

Now the task is to find participants.

And, unsurprisingly, the organizer does not expect a flood of applications.

“The main uncertainty lies in how potential participants will respond. I have no idea at all.

We are not at all on traditional marketing to sell trips.

The idea, to fill the trip, is to focus on people who have a particular bond with the country and the Ukrainians, such as associations, NGOs or friendly associations, this kind of audience. One has to be realistic: no tourist wanting to travel in December will choose Ukraine
“, Jean-Marie Bernard does not kid himself.

To depart, the trip must count at least 12 participants and, at most, 20 people will be admitted.

On the French Government’s travel advisory site, the country is formally discouraged, whatever the motive for travel.

Under these conditions, is it possible to send tourists on site?

“There are several legal issues in this matter.

The country is formally discouraged. Now, the recommendations of the MAE have no absolute value. The Court of Justice of the European Union explains well that these are factors to consider, but it is not because a destination is red that it is forbidden to go there.

It is also necessary to check whether there are indeed exceptional and unavoidable circumstances on site preventing proper execution of the contract.

In my humble opinion, it is not forbidden to send travelers. However, the fact that the country is entirely red automatically entails an insurance exclusion.
“, analyzes Chloé Rezlan, associate lawyer and co-founder Adeona Avocats.


Can a travel agency send travelers to a country at war?

Jean-Marie Bernard has of course asked himself the question.

“First of all, you should know that the country is not completely hermetic. Many people go there, whether NGO workers, diplomats, business leaders, etc.

I saw it when crossing the border. There are still many Europeans in general, French, Italians, Spaniards, Germans. Moreover, it is quite easy to go there.

As for insurance, travellers will automatically benefit from standard cancellation insurance, the cost of which is borne by JMB Voyages.

And medically, Olga works with a Ukrainian insurance company that covers all medical costs, as well as war risks. So, if ever an attack hits a place where we are, a response will be possible
“, the boss explains.

A way to respond to the doubts of the lawyer.

It should be noted that Jean-Marie Bernard maintains, like other French people, a special relationship with Ukraine since the large-scale conflict launched in 2022 by Russia.

“I hosted a Ukrainian family for a year at my home. In Champsaur, where I live, we also created an association of which I became president, Solidarité Ukraine Champsaur-Valgaudemar.

We have carried out quite a few initiatives to help these people, who fled the war, to integrate. In fact, I visited the family I had hosted this year. They now live in Kiev.

It is a very impressive city, which lives almost normally, aside from the alerts. Since my stay, the capital has unfortunately become a particular target of Russia, which makes life there very difficult today.

The trip we are proposing is more of a test run to prepare for the future, the post-war period. When life returns to normal everywhere, tourism in the country will no doubt be one of the sectors that will help reconstruction of the country and the nation
“, concludes the one who hopes for peace to restore Ukraine’s grandeur and its tourism.


Dream Trip: Why the Agency Is Moving from Colmar’s Outskirts to Neuf-Brisach


Voyage de Rêve poursuit son développement avec une nouvelle implantation à Neuf-Brisach - Depositphotos.com @PhotoA

CroisiEurope


Voyage de Rêve changes address.

The Alsatian agency, which had been located up to now in Saint-Crépin, on the outskirts of Colmar, has just opened a new space at 1 rue de l’Église in Neuf-Brisach.

A move that serves several objectives for its founder: to get closer to its customers, strengthen its visibility and win over a new customer base.

“We had a substantial clientele that came from this area. We moved closer to that clientele, and, in addition, we filled a gap“, explains Régis Heitzler, founder of Voyage de Rêve.

Located about ten kilometers from the former agency, Neuf-Brisach mainly offers the advantage of being near the Rhine and the German border.

A strategic location for the agency, which benefits from an accreditation allowing it to market the products of several German tour operators.


Voyage de Rêve: a strategic foothold at the German border

The proximity to Germany is indeed a feature of the new point of sale. According to the manager, the products offered by German tour operators can be 10 to 15% cheaper than their French counterparts on certain packages.

“Instinctively, I would immediately propose a German tour operator to you“, explains him, citing several players in the German market.

Voyage de Rêve thus markets departures from different regional airports, notably Basel-Mulhouse, Zurich and Frankfurt, depending on products and client needs.

But the choice of Neuf-Brisach also answers a visibility challenge. The old agency was located in an industrial zone, “between two construction companies“, with limited visibility to the general public.

The new installation, at the heart of a more commercial environment, should allow Voyage de Rêve to strengthen its local presence.


Steady activity despite a tougher environment

On the commercial front, the manager also expresses satisfaction with the agency’s situation. After a quieter period linked notably to geopolitical uncertainties, sales are picking up.

For July and August 2026, Voyage de Rêve records sales at only 3% below the level seen during the same period in 2025. A performance deemed satisfactory by the manager, especially since 2025 had been a record year for the agency.

“2025 was a record year. So minus 3% compared to that year, that remains very good. I am very satisfied“, emphasizes Régis Heitzler.

This trend also confirms the relevance of the positioning developed by the agency around advice and personalization.


Voyage de Rêve aims to develop corporate travel

The next step in development will, however, take place on a new field: corporate travel.

Voyage de Rêve is currently working with a specialized consultant to build an offering for companies in the region. The concept will combine travel, seminars, training and team-building activities.

“We will propose to the companies in the region trips in team-building mode“, explains the manager. The objective will notably be to offer stays including half-day training sessions, group challenges and support aimed at improving the teams’ commercial performance.

The project is currently under construction, with a launch planned for 2027.


Amelia Brille Published by Amelia Brille TourMaG.com writer
See all Amelia Brille’s articles

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ProteXia Health: Assurever Covers Trip Cancellation and Assistance for Travelers with Serious Illness


ProteXia Santé : Assurever couvre l’annulation et l’assistance des voyageurs atteints d’une grave maladie - Depositphotos.com  Auteur NewAfrica

CroisiEurope


At the opening of IFTM, Assurever unveils ProteXia Santé, a new option developed with Neat that extends coverage to non-consolidated illnesses. It notably enables support for travelers suffering from a serious illness, such as cancer, or who have been hospitalized in the past six months, in situations that until now could trigger exclusions for cancellation or assistance.

« This new offer sprang from the field. Our partners regularly face clients who can travel but whose medical situation limits coverage. This gap is hard to understand, both for the traveler and for the professional who advises them. We have worked with Neat to provide a concrete answer and to enable our partners to offer protection suited to a broader range of situations. » explains Morgane David, Commercial Director of Assurever.


ProteXia Santé: concretely, what changes?

ProteXia Santé expands coverage in two key areas, according to an Assurever press release.

In cancellation, the option allows lifting the exclusion tied to the absence of risk concerning a pre-existing illness under treatment. Thus, when a disease known before subscription evolves and ultimately prevents the traveler from traveling, the cancellation guarantee can now intervene under the contract’s terms.

In assistance, ProteXia Santé also enables lifting, for this risk, of the exclusion related to a hospitalization that occurred within the previous six months, under the terms of the contract.

The aim: to prevent the existence of a known or recent medical condition from being sufficient, on its own, to exclude the involvement of these guarantees.

For Matthieu Drouet, Chief Executive Officer of Assurever, “a person can experience a significant medical situation while still being able to travel. Insurance must evolve with this reality. With ProteXia Santé, we want to narrow the gap between what medical advances make possible and what contracts are able to cover. It is an insurance evolution, but also a response to a real societal issue.”

ProteXia Santé will be available starting September 15 at IFTM (stand H080); it will be progressively deployed on Assurever travel insurance contracts beginning October 1, 2026.


Travel Agent: Selling a Trip Also Means Taking Responsibility


"Les voyages m'ont appris la souffrance, l'amour, la liberté et la responsabilité. Ils m'ont surtout appris qu'avant de vouloir transformer le monde, il faut accepter d'être transformé par lui" - Photos : Cathy Bou et Nicolas Demare

CroisiEurope


I was thirteen when I first discovered Morocco. I could tell you about the light, the Atlas Mountains, or the aromas of spices.

Yet the memory that has accompanied me for more than forty years is quite different. A road toward the Algerian border. A poverty I had never imagined. Glances I did not know how to bear.

I got out of the car. I threw up.

For a long time, I believed it was only a travel memory. Today, I think that my body understood before my mind that there are realities to which one cannot remain indifferent.

We sometimes take decades to find the words for what our hearts already knew.

A few years later, another journey would overturn my perspective.



The Stendhal Syndrome

In 2006, in Cyprus, one evening, in a small tavern, the music stops.

The men rise. One after another, they kneel before their wives and lay rose petals at their feet. Nothing ostentatious. Nothing theatrical. Only an infinitely simple way to honor the woman with whom they share their life.

I stand still. The tears rise and I cannot hold them back.

The next day, I collapse.

In trying to understand what had happened to me, I discover the Stendhal syndrome.

But this medical explanation did not answer the essential question. What had overwhelmed me was not the beauty of a landscape or a work of art. It was the almost physical encounter with a form of unconditional love that our society often speaks of, yet does not always know how to live.

Many years later, when I chose the name Agapè, I understood that that evening had sown a seed whose name I did not yet know.


When discovering a country reveals who we are

In 2013, I set off for India with my twenty-year-old son. We thought we were going to discover a country. It is he who reveals us to ourselves.

We are struck by the constant coexistence of the most dazzling luxury and the most extreme poverty.

One day, a cow rams me with its horn. I was afraid. My son looks at me and simply says: “She sensed it.” This sentence will haunt me for a long time.

I wondered whether my intuitions were drawing to me what I feared. It took me years to understand that they created nothing. They merely perceived what was already unfolding.

We return on August 27. On November 21, I leave Thomas Cook. Many regard it as a rupture. I saw only fidelity. I was not leaving a company I loved. I was simply no longer abandoning myself.

Looking back on this journey today, I understand that these travels and my profession have never told two different stories. They told only one.


Crises Never Strike Without Warning

When I joined Havas Voyages in 1989, I thought I would learn the art of being a travel agent. In reality, I gradually learned what it means to be responsible for the experience others will live through.

Behind every trip lie choices, trade-offs, and responsibilities.

From 2004 onward, I read hundreds, then thousands, of complaints. Food poisonings. Hotels that deteriorate. Fragile suppliers. Decisions that seem trivial when examined in isolation, but when stitched together, tell a far deeper story.

I am not yet speaking of weak signals. I simply discover that crises never strike without warning.

In 2009, I completed my first carbon footprint assessment. Not for public relations. To understand. I needed to confront my intuitions with facts. Intuition opens a door. Knowledge learns to cross it.

When I participated in COP21 in 2015, I first felt immense hope. Finally, scientists, governments, businesses and civil society seemed to be looking in the same direction.

Then a subtle dissonance emerged. Speeches advance faster than decisions. Commitments faster than renunciations.

I left with a conviction that has never left me: life does not negotiate. It responds.


We Struggle to Turn What We Know into Decisions


About Cathy Bou


Cathy Bou - Photo : Nicolas Demare, Nidimages

The path of Cathy Bou is that of a professional who grew up with tourism.

Entering Thomas Cook as an intern in a travel agency in Arcachon, she builds there, over nearly twenty-five years, a rich and evolving career.

From travel agent to head of customer relations in the Paris region, she discovers the trade in all its dimensions: distribution, customer relations, the handling of sensitive situations, management, change management and the early challenges of sustainable development.

Driven by a thirst to learn and to share, she chose in 2015 to reinvent herself and earned a Master in Management of Corporate Social Responsibility (CSR) at the Conservatoire national des arts et métiers (CNAM). This training marked a decisive turning point: applying her tourism expertise to sustainable transformation.

She then founded Agapè, a consulting firm specializing in responsible strategy. Since then, she has supported companies, travel agencies, tour operators, event organizers and health sector actors in building models that balance economic performance, environmental responsibility and social impact.

Her journey has led her to speak at major international events such as the COP21, the G7 in Biarritz, the BIG trade show by Bpifrance, and the UICN World Conservation Congress, as well as with public institutions, large companies and reference organizations, including the Curie Institute.

Nothing in her background foretold this path. It is precisely this practitioner’s perspective, forged by on-the-ground experience as much as by strategic reflection, that now informs her analyses.

Through her columns in TourMaG, she defends a belief: the tourism of tomorrow will be built by balancing the health of businesses, the health of people and the health of living beings.


About Agapè

Agapè is a consulting firm in responsible strategy that assists organizations in their transformation efforts, certification processes, environmental assessments and capacity-building initiatives.

The firm primarily operates in the realms of tourism, events and health, with a strong conviction: responsible performance is born from balancing economic, human, environmental and governance dimensions.

It also rests on leaders’ ability to understand complexity, to make informed decisions and to act with coherence.

Through its consulting, auditing, training and digital solution development missions, Agapè helps organizations turn their commitment to responsibility into a genuine lever of performance, resilience and living beings preservation.

More than a consulting firm, Agapè develops an ecosystem of methods, tools and training designed to guide decision-makers through the transitions shaping tomorrow’s world.


EDV Convention in Benin: This Trip Will Truly Be Exceptional


Le vodou, cité lacustre, la nature... les atouts du Bénin - Depositphotos

Hurtigruten


The IFTM Top Resa will open its doors in a few days, signaling the return of the season for tourism professionals.

October will kick off the regional congresses of Travel Companies. It will begin in the Southwest, from October 2 to 5, to conclude with the event organized by Lionel Rabiet, from November 12 to 16, 2026… in Benin.

A choice that aligns with the desire of the Île-de-France branch of Travel Companies to showcase destinations still relatively unknown to the general public.

“Besides being a destination that very few people know about, it is an incredibly welcoming country.

Regarding the convention, everything will be easy. The hotel is five minutes from the airport, the places we will visit are not far, and it’s fabulous.



It’s Black Africa, a country with a rich culture
“, we are told by Lionel Rabiet.


Voodoo, Lake City, and Nature… Benin’s Strengths

A president who was able to discover the country during a reconnaissance trip.

“One must know that Benin has truly been a hub of the slave trade, part of its painful history. We will visit places connected to this past.

We will also discover voodoo, this religion which is an animist cult based on reverence for the forces of nature and for ancestors. It should be noted that Benin is its cradle.

Then the country offers unique natural scenery.

Right beside, by the way, the capital city Cotonou, where we will stay, there exists the largest lakeside city in Africa (Ganvié, ed.) and surely in the world, which we will visit.

In addition, there are very few tourists. I calculated that in a single day, in France, we welcome more travelers than Benin does in a year
“, the president reveals.

It must be said that the country has only recently begun opening up to tourism.

As we revealed to you in a previous article, under the leadership of President Patrice Talon, who has been in office since 2017, significant investments have been made to move the number of international visitors from 300,000–400,000 today to nearly 2 million per year by 2030.


AI, Creativity and Corporate Restructuring… discover the program

“We have a very gradual three-year plan. At first, we move to conquer adventure tourism, then cultural tourism.

General tour operators won’t open up before 2026, with the opening of Club Med
“, we were told by Claude Blanc, commercial manager of Benin’s Office of Tourism.

The opening of the future resort of the brand with the trident should rather take place next year.

The convention, for its part, will take place at the Sofitel Cotonou Marina Hotel & Spa. Located in Cotonou, the 174-room and 19-suite property opened in September 2024. It was, at the time, the country’s first five-star hotel.

“During the few days we will be together, we will address two themes with people who think outside the box. The first concerns AI. The aim is to ensure that this tool enhances us, increases our capabilities, and does not lobotomize us.

Nicolas François will speak on the second AI revolution, through the creation of tools and programming.

Another person will be present to question creativity and AI. We use AI at every turn for any creation, and I think that’s dangerous, because we lose our voice and our identity. There will be a surprise in this regard.

The second theme will be corporate restructuring. We are living through a challenging period, and it is during these times that difficult decisions must be made and restructurings undertaken.
Jacques Masson, who has served as a transition manager in many companies, will discuss how to restructure, rethink a business, and cut costs…

Then, beyond these moments of reflection, from a destination discovery perspective, this trip is going to be truly exceptional
“, we explain by Lionel Rabiet.

There are still a few places left to participate in the convention.

Greece Trip: Non-Conforming Services and Price Discrepancies – Should the Agency Pay? [ABO]


Séjour en Grèce : prestations non conformes et écarts de prix, l’agence doit-elle payer ? - Depositphotos.com  Auteur martinm303

TAP Air Portugal


Two travelers referred the Mediation after a trip to Greece organized by a travel agency. They believed that several services provided did not correspond either to the announced descriptions or to the price they had paid before departure. They were seeking a refund of €2,700.

The trip included several legs through the Cyclades. Upon arrival, the travelers noted various non-conformities: a room in Santorini they deemed different from the one shown at the time of booking, a hotel in Paros that did not match the advertised description, and a discrepancy between the price of certain services charged by the agency and the amount shown on the documents provided on site.

They notably found that the amount paid for their accommodation in Sifnos was higher than the price shown on the establishment’s bill.

The same observation was made for the boat crossings, whose rate actually paid to the companies was much lower than the amount billed within the framework of the trip.

The agency had proposed a first commercial gesture of 235 € to compensate for some differences noted during the stay, an offer the travelers had refused, deeming this amount insufficient.



Ce que disent les textes :

On the legal front, the Mediation notes that Article L. 211-16 of the Tourism Code places full liability on the seller of a package tour for the proper execution of the contracted services.

When the services do not conform to what was agreed, the professional must remedy them or, failing that, compensate the traveler.

Moreover, the case file elements do not call into question the price agreed at booking. However, they highlight a significant gap between the sums paid to the agency and the actual cost of certain services, notably the Sifnos accommodation and the maritime crossings.


Ce que préconise la Médiation Tourisme et Voyage :

In the interest of fairness, the Mediation considers it justified to retain half of these price differences, while taking into account the commercial gesture already offered by the agency.

At the end of its analysis, it therefore recommends the payment of an additional compensation of €277.96, to be added to the €235 already proposed, in order to amicably settle the dispute.


Find all the practical cases from the Tourism and Travel Mediation by clicking HERE.


Salaün Holidays: Millionaire Salespeople Rewarded With a Trip to Armenia


Salaün Holidays : les vendeurs millionnaires récompensés par un voyage en Arménie

TAP Air Portugal


During the fifth convention of the SNA network, held in Hammamet from November 22 to 25, 2025, Salaün Holidays highlighted the top sellers of the SN AGENCES and BT Holidays networks who had surpassed the symbolic threshold of 1 million euros in business volume.

To reward this commitment, these Millionaires were invited from June 18 to 22, 2026 for a reward trip to Armenia.

For five days, the laureates explored the many facets of a country with a millennial history, regarded as the world’s first Christian state. The program notably allowed participants to visit the capital Yerevan, the spiritual center of Etchmiadzin, the emblematic monasteries of Geghard, Khor Virap and Noravank, as well as the spectacular landscapes of Lake Sevan and the famous Garni basaltic gorge.

Beyond the heritage, the stay left a lasting impression thanks to immersive experiences such as tastings of local specialties and wines, or a private concert of spiritual chants in the unique setting of Geghard Monastery.


Des partenaires mobilisés pour une expérience optimale

This operation was carried out with the support of partners committed alongside Salaün Holidays. Turkish Airlines supported the trip as the transport partner, represented on site by the sales representative Nabila Essraoui.

The broker Assurever was also present at this milestone, represented by Jules Guérineau for the Western region, illustrating the quality and proximity that drive this partnership.

On site, the program was designed and orchestrated by Armroutes, a destination specialist DMC led by Gagik Hakobyan. The group was thus able to explore Armenia in ideal conditions alongside Alina Khatchatryan, a French-speaking guide whose professionalism and infectious passion greatly contributed to the success of the stay.

Franck Autret, General Director of the Salaün Holidays network, underlined that this trip fully demonstrated the commitment to recognizing the dedication and performance of teams while allowing them to discover authentic destinations that carry meaning and emotion.

Tiny Tourism: What If the Perfect Trip Consisted in Doing Nothing, Like Tourists?

What if, to truly discover a city, you had to start by forgetting the places everyone wants to see? This is the idea behind “Tiny Tourism,” a new way of traveling that prioritizes neighborhood shops, local habits, and the small details of daily life. In Dublin, this approach invites, for example, to do your grocery shopping at the supermarket, rummage through second-hand shops, or take the suburban train, rather than chaining together the must-see attractions. But by trying to flee the tourists, do we risk missing what gives a destination its identity?

Travel Often Hides in the Details of Everyday Life

“Tiny Tourism” starts from a simple principle: to discover a destination differently, it is better to observe what its inhabitants actually do, rather than reproduce the typical tourist route offered to visitors. The concept was developed by the British creative platform It’s Nice That, which looked into this growing desire to break away from classic itineraries.

The idea isn’t necessarily to seek secret or spectacular places. On the contrary, it consists of focusing on ordinary activities: buying products in a supermarket, entering a pharmacy, taking a stroll in a residential neighborhood, using public transport, or paying attention to street signs, sidewalks, and gardens. The report dedicated to “Tiny Tourism,” published by It’s Nice That Insights in April 2026, thus recommends to “zoom in on the details rather than showing panoramic landscapes”.

This approach also responds to a weariness with destinations saturated by tourism. Some travelers no longer want necessarily to encounter the same streets, the same restaurants, and the same viewpoints popularized on social networks. The report thus estimates that there exists “a powerful desire to discover the ordinary way of living in a place and to see how it contrasts with ours”.

For Liz Gorny, editor-in-chief of It’s Nice That Insights and the originator of the concept, it’s precisely these ordinary experiences that stay in conversations after a trip. “I had the impression that people were always talking about that café they went to or about what they found in a grocery store,

“That’s what seems exciting.”

In Dublin, this philosophy can thus lead to skipping traditional mementos for a second-hand shop, testing a new flavor of chips in a supermarket, or asking a local for advice. Travel becomes less a succession of monuments than a collection of small discoveries.

Should We, for That Matter, Give Up the Must-See Sights?

The problem arises when this desire to avoid touristy places becomes an absolute rule. In Dublin, some highly frequented spots remain hard to bypass without losing part of the city’s experience. Temple Bar, for instance, attracts visitors from all over the world, but its pubs and its animation are also part of local life. Trinity College, another major classic, tells a crucial part of Ireland’s cultural history.

“Tiny Tourism” shows above all that it is not necessary to choose between classic tourism and local immersion. Taking the DART to Sandycove, for example, allows one to leave the city center and discover Forty Foot, a swimming spot frequented by locals. A far less conventional experience, but one that can become one of the most memorable memories of the stay.

The concept also has its limits. A pharmacy will not necessarily be very different from the one you frequent at home, while the spontaneously given recommendations by locals can be imprecise or concern places that are closed. More importantly, some activities presented as “local” may already have become tourist attractions.

The value of “Tiny Tourism” may thus lie less in removing monuments than in changing our way of traveling. The report suggests prioritizing “an anti-show approach” which could render a stay more enduring in memory.

Rather than turning completely away from the must-sees, a middle-ground solution seems ultimately more pertinent: visit the major sites that interest us, then take the time to look at what surrounds them. Because discovering a supermarket, chatting with a swimmer, or pushing open the door of a neighborhood shop does not necessarily allow you to know a city better than its monuments. But these detours can give the trip a dimension that checklists of places to tick off do not always manage to provide.