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Jet Tours and Boomerang Unveil Change-of-Mind Guarantee for Travelers

July 25, 2026 by Amara Nambinga

Les tour-opérateurs Jet tours et Boomerang dévoilent une nouvelle gamme d’assurance - Depositphotos.com Auteur Milkos

CroisiEurope

In a context where uncertainty continues to influence purchasing behavior, Jet Tours and Boomerang unveil a solution presented as a “change-of-mind guarantee”.

The objective is clear: to remove booking barriers by offering travelers greater flexibility, while supporting retailers in their commercial activities.

The “Flex” range rests on a central, market-unique principle: allowing cancellation without justification up to the day of departure.

In addition, the two tour operators introduce a transversal option: the “Price Guarantee”. It can be added to either of the Flex plans.

This mechanism helps protect clients against potential cost increases that may occur after booking, whether due to fuel, taxes or currency fluctuations.

The stated aim is to offer a double security: against travel-related unforeseen events on the one hand, and against economic fluctuations on the other.

Two Main Options

The first option, named “Cancellation Flex”, offers cancellation without justification up to departure.

It provides: a 100% refund without deductible in case you opt for a Jet Tours/Boomerang credit for a future trip. A 20% deductible in the event of a cash refund. A coverage that can reach up to €50,000 per person. And an extension to nine travelers, whether they are related or not.

The two tour operators highlight a premium positioning for this guarantee, notably through high coverage ceilings deemed strong on the market.

The second option, “Multi-Insurance Flex”, includes the possibility of cancellation without justification within a broader insurance contract. It also comprises the classic travel protections: luggage protection (theft, loss, damage). Transport insurance (delay, missed departure or return). 24/7 medical assistance, medical expenses abroad and repatriation. Civil liability and trip interruption coverage.

This option aims to offer a comprehensive coverage, from the moment of booking to the trip’s return.

A Product Designed for Distribution Networks

The Flex range is now available through the two operators’ BtoB portals as well as through their sales teams. The pricing grids and detailed terms are also available there.

Publié par Amelia Brille Rédactrice TourMaG.com
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Creative Tours: Cyprus Without Borders — 8-Day Tour

June 23, 2026 by Amara Nambinga

Roundtrip Chypre sans frontières : le rocher d'Aphrodite, étape mythologique du circuit © Creative Tours Cyprus

CroisiEurope

A Circuit Designed as a Journey Through Time

With “Roundtrip Cyprus Without Borders,” Creative Tours Cyprus — a French-speaking inbound operator in Cyprus from Limassol — has crafted a circuit that spans nearly the entire island in eight days and seven nights. The concept is that of a Regrouped Individual Circuit (CIR): our clients travel autonomously while enjoying a shared programme, an air-conditioned coach, a French-speaking guide certified by the Cyprus Tourism Office, and departures guaranteed every Saturday during the season. This format enables individual travelers — couples, families, solo explorers — to access a complete circuit, typically reserved for organized groups, while preserving flexibility and comfort. Our objective is simple: to tell Cyprus in its full depth, from UNESCO-listed ancient sites to mountain villages, passing through mythology, gastronomy, and the successive heritages that have shaped the island.

From Limassol to Paphos: tracing the sources of Cypriot antiquity

The circuit opens in Limassol with the medieval citadel of Lemesos, built in the 13th century by the Lusignans, where tradition places the marriage of Richard the Lionheart to Berengaria of Navarre in 1191. The day continues with the donjon of Kolossi, the ancient city-kingdom of Curium, the Greco-Roman theatre, the basilica, the baptistery, and the mosaics of the house of Eustolios, before visiting the sanctuary of Apollo Hylates. The village of Lefkara, renowned for its Lefkaritica embroidery and filigreed silverware, rounds out the day. The next leg takes us to Paphos by Aphrodite’s Rock, Yeroskipou and its Paraskevi church, the Monastery of Saint Neophytos, and the Baths of Aphrodite. In Paphos itself, the circuit explores the Tombs of the Kings, the Pillar of Saint Paul, the Church of Chrysopolitissa, and the famous mosaics of the houses of Dionysos, Aion, and Theseus — all UNESCO World Heritage-listed sites.

Circuit francophone à Chypre : Tombeaux des Rois (Paphos), théâtre antique de Kourion et monastère Saint-Neophyte © Creative Tours Cyprus

Troodos, Kykkos and Byzantine villages: Cyprus of the mountains

Leaving the coast for the heights of the Troodos is one of the circuit’s most remarkable moments. The itinerary passes through the village of Omodos, its wine press “Linos,” and the Church of the Holy Cross, with a tasting of local wine. The next day leads to Kykkos Monastery, the island’s most famous, which houses the icon of the Virgin attributed to the Evangelist Saint Luke, then to the tomb of Archbishop and first President of Cyprus, Makarios III. The route then winds through a succession of mountain villages and Byzantine churches listed by UNESCO: Saint Nicholas of the Roof in Kakopetria, famed for frescoes from the 10th and 17th centuries, then the church of Asinou, dating from the 12th century. These stops reveal another Cyprus, a more contemplative one, where sunlit landscapes and the quiet of the upland plateaus offer a new perspective on the island.

Circuit Chypre francophone : massif du Troodos, cascade et ruelles du village d'Omodos © Creative Tours Cyprus

Nicosia, Kyrenia and Bellapais: crossing the line to understand the island

The capital, Nicosia, sits at the heart of the circuit. Since the Middle Ages it has been alternately governed by the Templars, the Lusignans, and the Ottomans, and a visit to the ancient Cathedral of Saint Sophia bears that memory. The journey continues to the north with Saint Hilarion Castle, a fortified refuge perched at 732 metres, then Kyrenia and its Venetian fortress-palace, at the foot of which stands the small Byzantine church of Saint George. The visit to Bellapais Abbey, founded in the 12th century by the Premonstratensian order, ranks among the most striking moments of the itinerary. It is precisely this borderless passage that gives the circuit its strength: it allows Cyprus to be read in the continuity of its history, without truncating the tale of its great Venetian, Lusignan and Byzantine chapters.

Roundtrip Chypre sans frontières : abbaye de Bellapais, Nicosie et porte vénitienne de Famagouste © Creative Tours Cyprus

Flavors and the art of living: the circuit’s guiding thread

Beyond the sites, this circuit places significant emphasis on the human and gastronomic dimension of Cyprus. Tasting loukoum in Yeroskipou, local wine in Omodos, lunches en route in chosen tavernas, and above all a tavern evening in Larnaca with a dinner featuring traditional Cypriot flavors: meze, grilled halloumi, Koupepia, and kleftiko. The circuit concludes in Larnaca with visits to Saint John, the Byzantine Museum, the Cyprus Archaeological Museum — the island’s richest museum — the village of Kiti and its Angeloktisti church, the salt lake with its view of the Hala Sultan Tekke mosque, and the Church of Saint Lazarus. At every step, guidance is provided in French by our Cypriot guides certified by the Deputy Ministry of Tourism, ensuring a fluent, structured, and immediately comprehensible experience for French-speaking clients — which, on the Cypriot market, is our distinctive feature, as highlighted in our recent press release published on TourMaG.

Saveurs chypriotes : un dîner en taverne traditionnelle, étape gourmande du Roundtrip francophone © Creative Tours Cyprus

VOX Group Propels Guided Tours into a New Era with AI

June 16, 2026 by Amara Nambinga

Top of Travel

In a tourism sector undergoing rapid transformation, where travelers seek ever more immersive, seamless, and personalized experiences, VOX Group has established itself as one of the most innovative technology players on the global market. For nearly twenty-five years, the group has been developing guidance and cultural discovery solutions that redefine how visitors explore cities, museums, heritage sites and major international events. Present in over 150 countries, VOX Group is today recognized as a global reference in guiding technologies, connected tourist experiences, and innovation in service of culture.

The group brings together several complementary brands: VOX, specializing in group tours and audio-guide solutions; Vox City, dedicated to autonomous itineraries for connected travelers; and Sycomore, expert in multimedia solutions and cultural mediation for museums and artistic institutions. Next-generation audiophones, multilingual content, interactive mapping, mobile applications and now AI-powered simultaneous translation: the technologies developed by VOX accompany today’s tour operators, cruise lines, museums, destinations and event organizers in creating experiences that are increasingly immersive, accessible and connected.

VOX Audiophones, a Global Benchmark for Guided Tours

The core of VOX Group rests on its audiophone systems, which have become a global benchmark for group tours. Designed to meet the demands of modern tourist environments, VOX devices enable guides to communicate with clarity and fluency, even in highly crowded or noisy locations.

The VOX VDR radioguiding systems use patented digital radio technology operating at 1.9 GHz, a band less saturated than the conventional bands used in the market. This technology guarantees stable, interference-free transmission, with a range reaching up to 200 meters. Guides can thus continue their commentary while moving freely, without the need to continually pause the tour to regroup participants.

Beyond audio performance, VOX has developed technology designed to simplify the work of tour operators. The automatic pairing system instantly connects transmitters and receivers as soon as they are in range, significantly reducing the preparation time for tours. Smart auto-sleep features also help optimize battery life, with certain models capable of operating for up to thirty days under an average daily use of three hours.

The devices have also been designed to maximize user comfort. Lightweight, discreet, and easy to wear, they use single-use individual earphones, a more hygienic and comfortable solution than traditional headsets. This approach meets travelers’ new expectations regarding comfort, health safety, and sustainability.

In addition to audio performance, VOX’s true strength also lies in its global operational capability. With more than 55 offices across six continents, the group can quickly deliver ready-to-use equipment anywhere in the world, whether for museums, urban circuits, cruise excursions, or major international events. The devices are configured, tested, and prepared before delivery to ensure immediate commissioning. This logistical organization allows VOX partners to benefit from reliable equipment available quickly, regardless of the destination.

POPGuide, the Autonomous Visit Designed for Connected Travelers

With the rise of digitalized tourism and personalized experiences, VOX Group has developed POPGuide, a self-guided visit solution that turns smartphones and tablets into genuine interactive guides. Available as a mobile app, a white-label platform, or integrated directly into an existing application, POPGuide enables visitors to access multilingual audio content, interactive maps, and geolocated itineraries directly from their device. Thanks to an auto-play feature, narration is automatically triggered as the visitor approaches a point of interest, delivering an immersive and seamless experience in cities, museums, cruises, or sightseeing tours. It also works offline and can be accessed simply via a QR code, perfectly meeting the expectations of modern travelers seeking flexibility, autonomy, and customization.

For tourism professionals, POPGuide also represents an effective tool to enrich the visitor experience while reducing costs related to physical equipment, printed materials, and logistics.

The solution also includes analytics tools that track visitors’ movements, identify the most frequented points of interest, and better understand audience behaviors. These data provide destinations and tour operators with valuable insights to optimize routes, improve crowd management, and tailor offerings to travelers’ new expectations.

VOX AURA, the Artificial Intelligence that Removes Language Barriers

The group’s latest innovation, VOX AURA marks a new advance in the evolution of guided-tour technologies. Unveiled at WTM London 2025, this device introduces a new way of experiencing tours for international groups. For the first time, visitors of all nationalities can follow a guide’s commentary in their own language in real time, without a smartphone, without an app, without roaming charges, and without the need for an interpreter.

Directly integrated with VOX’s radioguide systems, VOX AURA combines AI-powered simultaneous translation with the ease of use and reliability that have made the brand a global reference in tour guiding.

But the solution goes far beyond simple translation. Developed in-house by VOX Group, the technology rests on a proprietary algorithm capable of interpreting the overall meaning of a discourse rather than translating word for word. Place names, historical references, cultural expressions, or specific terminologies are thus recognized instantly, allowing guides to speak naturally while offering visitors translations that are more fluid and natural.

Designed as much more than a linguistic tool, VOX AURA fits into a broader vision of intelligent travel assistance. Ultimately, VOX Group envisions this technology as a true digital companion for tour leaders, guides, and cruise directors, able to support the logistical management of visits, adapt itineraries in real time, and help professionals deliver ever more personalized experiences.

By combining Italian engineering, global operational expertise, and cutting-edge artificial intelligence, VOX AURA aims to set a new standard of inclusive communication in the tourism and culture sectors. Beyond removing language barriers, this innovation opens up new possibilities for operators, who can now more easily accommodate international groups while offering more immersive and connected experiences.

Made in Italy and backed by VOX Group’s global logistics network, present in over 150 countries, VOX AURA embodies the group’s ambition to shape the future of guided tours through intelligent technologies.

Contact VOX Group

Jans Tours Switzerland: A New Milestone in the Group’s History

June 11, 2026 by Amara Nambinga

Dream Yacht

Jans Tours Switzerland launched its first operations this year, with carefully crafted products, committed local partners, and a field team that brings the destination to life on a daily basis.

A step that naturally fits into the group’s evolution and that it was time to present more officially to our partners in the Francophone market.

A natural evolution rather than a strategic shift

At first glance, the link between Southeast Asia and Switzerland may seem surprising. Yet the logic is simple.

Jans Tours has always built its development around the same philosophy: strong destination expertise, teams close to the ground, and the ability to craft tailor-made trips that make sense.

After Indonesia, the Philippines and Malaysia, the group naturally continued its international expansion by opening up new perspectives in Europe. The France commercial office marked an important first step to strengthen ties with Francophone markets. The creation of Jans Tours Switzerland is in line with this continuity.

This is not about changing professions, but about widening the playing field.

Switzerland, a destination that ticks all the boxes today

If Switzerland today asserts itself as a new destination for Jans Tours, it is not by chance.

The market is evolving, and so are travelers’ expectations. There is a growing demand for trips that are smoother, more responsible, closer to nature and local experiences. Journeys where the travel itself becomes an experience, where one takes time to discover, to feel, to understand.

And in this regard, Switzerland has a real playbook.

Between its spectacular Alpine landscapes, its lakes, its perfectly preserved villages, and its railway network among the most efficient in the world, the country offers an ideal playground to build varied itineraries that are attractive and accessible year-round.

It is also a destination that speaks to several client typologies: FITs, groups, incentives, or premium trips.

A destination built closest to the ground

Since its launch, Jans Tours Switzerland has relied on an approach built from direct contact with the destination, nourished by in-depth and practical knowledge of the terrain.

The country lends itself particularly well to varied itineraries, thanks to the complementarity of its regions. Lucerne and Central Switzerland offer immediate access to the Alps and the country’s classics, between sparkling lakes and accessible mountains. The Bernese Oberland remains one of Switzerland’s most spectacular playgrounds, perfect for nature experiences and endless alpine panoramas. Farther south, Valais and Zermatt embody iconic Switzerland, with the presence of the Matterhorn, the country’s emblematic mountain, and a decidedly premium atmosphere. Graubünden and the Engadin entice with their more pristine landscapes and exceptional rail experiences, while the Geneva region and Lake Geneva combine urban elegance, terraced vineyards, and open views of the Alps.

The goal is not to offer a fixed package, but to build a flexible, inspiring, and customizable base that can adapt to the expectations and specific needs of each market and each client.

Today, it is mainly the experiences that give the destination its full personality.

Experiences that invite you to travel differently

In Switzerland, travel is part of the journey itself.

The panoramic trains are the best example. They are not mere transfers, but genuine experiences.

This is notably the case with the Bernina Express Pullman Class, where travelers board historic cars inspired by the 1930s to traverse some of the most beautiful UNESCO-listed Alpine landscapes.

On board, the pace slows. The scenery scrolls by. And the journey takes on a different dimension, almost timeless.

Another novelty in central Switzerland: the TITLIS Tower, with its Horizon Deck at the summit, offering a new panoramic experience in the heart of the Alps, at over 3,000 meters above sea level.

To these are added gastronomic experiences, regional festivals, and a particularly high-quality hotel offering, enabling the construction of very differentiating programs.

A clear commitment to sustainable tourism

One logic: connecting destinations and partners

With Jans Tours Switzerland, the group takes a new step in its development, without changing what defines its identity.

The ADN remains the same: strong destination expertise, solid local presence, and a constant commitment to supporting travel professionals in creating tailor-made programs.

And above all, a clear continuity between all destinations in the group.

From Indonesia to the Philippines, from Malaysia to Switzerland, our teams remain available to assist travel agencies and tour operators in their projects, delivering the same rigor, the same responsiveness, and the same on-the-ground passion.

Because ultimately, it doesn’t matter the destination: what matters is the experience we build together.

Jans Tours Switzerland : une nouvelle étape dans l’histoire du groupe

Audrey Marc

Deputy Director France

+ 33 6 70 54 20 63

+ 33 1 61 30 30 06

[email protected]

jans.tours

Renato Domini

Group Director

+62 812 385 0439

[email protected]

Anthony Borie

Director France

+33 6 14 48 11 93

+33 1 61 30 30 06

[email protected]

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