Salaün Holidays Tests a Mobile Travel Agency in Markets


Salaün Holidays teste une agence de voyages mobile sur les marchés - Photo : Salaün Holidays

Costa Rica


What if your next trip was planned between buying a few vegetables and picking up a local cheese?

C’est le pari de Salaün Holidays avec son opération estivale “Your travel agency comes to meet you”.

À bord d’un Mercedes Marco Polo habillé aux couleurs de l’enseigne, deux conseillers commerciaux installent ponctuellement leur bureau sur les marchés de communes de la Sarthe et de l’Orne.

Pour Franck Autret, directeur général du réseau d’agences de voyages Salaün Holidays, cette initiative répond à une réflexion plus large sur l’évolution de la distribution.

Nous sommes à la fois tour-opérateur, agent de voyages, mais aussi transporteur. Dans nos réflexions pour développer notre activité, cette idée a émergé : pourquoi ne pas créer une agence qui va directement à la rencontre des clients ?

L’entreprise disposait déjà d’un van, qu’elle a transformé en agence mobile. Deux conseillers, habituellement en poste en agence, se sont portés volontaires pour participer à cette première expérimentation.

L’objectif est simple : recréer un contact de proximité avec une clientèle qui ne dispose pas toujours d’une agence de voyages à quelques kilomètres de chez elle, tout en suscitant des projets de vacances dans un cadre plus spontané.


A start slowed by the heatwave

The tour, however, began under unusual conditions. The first stops coincided with the heatwave that hit France in late June.

We started in the middle of a heatwave, which obviously didn’t help. On the first day, there weren’t many people at the market with nearly 40 °C“, acknowledges Franck Autret.

The following days proved more encouraging. “We had more contacts with traders than visitors at first, but also several inquiries and quotes. I wouldn’t say we are making sales every day, but this first test is quite interesting. The concept arouses curiosity and the initial feedback is positive.

According to the group, the stops at Longny-les-Villages and Bellême notably allowed measuring public interest, both from exhibitors and residents.


An experiment that could be extended

This first tour will continue until July 17, 2026 on several markets in Sarthe and Orne.

At its end, Salaün Holidays will draw an initial assessment before deciding on the next steps.

If the idea of an itinerant agency year-round does not seem on the agenda, the concept could return in the autumn in another region. “If we find the experience to be conclusive, we could renew the operation in the autumn on another territory. In the long term, it’s a concept that could be sustained, or even developed“, says Franck Autret.


Next steps of the tour

Thursday, July 2 : Saint-Calais

Friday, July 3 : Malicorne-sur-Sarthe

Tuesday, July 7 : Bonnétable

Wednesday, July 8 : Longny-les-Villages

Thursday, July 9 : Saint-Calais

Friday, July 10 : Malicorne-sur-Sarthe

Wednesday, July 15 : Longny-les-Villages

Thursday, July 16 : Saint-Calais

Friday, July 17 : Malicorne-sur-Sarthe


Amelia Brille Written by Amelia Brille TourMaG.com Editor
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Raphaël Torro (PenguinWorld): 2026 Will Be a Frustrating Year


Raphaël Torro, Président de PenguinWorld : "2026 avait pourtant très bien commencé, mais des événements géopolitiques extérieurs sont venus casser cette dynamique. Au final, les résultats ne seront probablement pas à la hauteur, non pas parce que nous avons mal travaillé ou commis des erreurs, mais parce que le contexte s'est brutalement dégradé" - Photo CE

Costa Rica


TourMaG – It will soon be three years since PenguinWorld took over the brand, the site and the technology of BDV (Flight Exchange and Travel Exchange). What assessment do you draw?

Raphaël Torro : We relaunched Bourse des Vols fairly quickly because bringing it back online was easier for us. By contrast, Bourse des Voyages was a far more substantial project since everything had to be rebuilt.

We have also completely redesigned BDV’s identity, the logo having remained unchanged since its creation. We crafted a new logo, now used for both Bourse des Vols and Bourse des Voyages. The two brands continue to grow.

TourMaG – Besides flights, you’ve shown an appetite for trains. On Bourse des Voyages, you offer stays with accommodation + train; do these products find their audience?

Raphaël Torro: Indeed, on Bourse des Voyages we offer packages that include train travel, a service that, in my view, isn’t sufficiently highlighted. Many travelers are interested in this mode of transport, but price remains a significant hurdle.

There is therefore real work to educate customers. Users know this offering exists, but they often give up when they see the prices. With the exception of certain routes within France, train travel is not very competitive: a Paris–London trip can cost five to six times more than a flight.

Of course, the train has advantages: it directly connects city centers, it avoids airport constraints, and it enables a lower CO2 footprint. But in practice, these arguments often struggle to offset the price gap, which continues to hinder adoption by travelers.


“Since the announcement of an agreement, about two weeks ago, activity is gradually restarting”

TourMaG – What is the impact of the Middle East crisis on the group’s brands: BDV, Resaneo, or Quartier Libre, your in-house tour operator, specializing in guided tours in Europe?

Raphaël Torro :
We have clearly observed a sharp slowdown in bookings from the end of February. Week by week, the drop ranged from 20% to 40%, on both Bourse des Vols and Bourse des Voyages.

Since the announcement of an agreement, about two weeks ago, activity is gradually rebounding. We also notice that bookings for standalone flights restart a little earlier—two or three days earlier—than those for stays.

Today, we are seeing booking levels that are comparable, or slightly higher, than last year. However, this will not offset the losses recorded since March.

At Resaneo, the slowdown was more pronounced for B2C activities. We observe that the B2B market is more affected. Unlike customers who book directly online, travelers guided by an agent discuss itineraries, travel conditions and the geopolitical context.

When Gulf transits are mentioned, some hesitate more. Alternatives via European carriers exist, but they are often significantly more expensive.

As for Quartier Libre, we thought European destinations might fare better, but travelers simply stopped booking, mainly out of fear of not being able to return if the situation worsened or there was a fuel shortage.

We do indeed see a slight shift toward destinations perceived as safer, such as Norway, Iceland, Scotland, or Ireland, but the phenomenon remains limited.

For about two weeks now, bookings have picked up again, following the restart of standalone flight sales. Levels are slightly higher than those of 2025, but not enough to offset the delay, including for the upcoming summer’s departures.


“New long-haul bookings concern more the end of the year or 2027 than Summer 2026”


L'équipe du groupe PenguinWorld à l'occasion de la Terrasse Party qui se tenait le 1er juillet à l'Adidas Arena à Paris - Photo CE

TourMaG – What about air pricing; are fares trending downward?

Raphaël Torro : Ticket prices remain broadly comparable overall. They may drop by 2 to 3% if occupancy rates aren’t satisfactory, but there’s no meaningful decrease.

Airlines were very quick to apply fuel-related increases, even as they hedge against oil-price fluctuations. If oil prices stay down for a longer period, I’m not sure these surcharges will be removed as quickly.

For distributors like us, it’s a double blow: the fuel surcharge is treated as a tax and isn’t part of the remuneration base. On the flip side, we’re seeing a drop in average spend, as we sell far fewer long-haul trips.

Since the peace agreement was announced, bookings have picked up again, mainly for short- and medium-haul. Travelers remain more cautious about long-haul, which is typically planned several months in advance. A week-long European stay can still be decided quite last-minute, but a trip to the far reaches of the world isn’t really the case.


TourMaG – Gulf airlines have resumed operations. Could the lifting of restrictions by the Ministry of Europe and Foreign Affairs, particularly for the United Arab Emirates, give a new boost?

Raphaël Torro : It has already been several weeks that air connections have mostly resumed normally, with the exception of a few destinations like Iran.

The carriers were able to rely on bookings made before the conflict, which helped maintain a solid level of activity in June. As for orders, I’m not sure June will be a good month for these carriers…

New long-haul bookings concern more the end of the year or 2027, than Summer 2026. It’s not only a matter of geopolitics; there is, on one hand, the price effect, and on the other, as I explained, people don’t head to the other side of the world at the last minute.

For this summer, travelers are prioritizing closer destinations rather than major trips, which should return next year.


Quartier Libre: a Lapland circuit in Norway, Sweden and Finland

TourMaG – On Quartier Libre, are you preparing new offerings?

Raphaël Torro : We aren’t launching new destinations, but we are expanding our production, especially in Lapland.

We are developing a circuit that allows visitors to explore the various facets of this region. Lapland isn’t limited to one country: it spans Norway, Sweden and Finland.

The idea is to offer an itinerary faithful to our know-how, showcasing landscapes as well as the different cultures coexisting in these northern territories.

TourMaG – You had launched a train product for Scotland. Did it find its audience?

Raphaël Torro : No, unfortunately as I mentioned, the air alternative is cheaper, especially if you’re starting from the provinces. Scotland is well served by air. By train, you must go via Paris, then London, and finally Scotland.

Today, train travel remains more expensive than flying from a budgeting standpoint. For now, it targets a niche clientele: travelers who fear flying or who absolutely want to travel by train and have the means to do so.



Terrasse Party BDV

1 / 1


Raphaël Torro : “I’d say 2026 was a frustrating year”

TourMaG – The goal is also to develop new uses?

Raphaël Torro : Yes. We have already conducted initiatives, notably with France DMC Alliance, and the idea is to support tour operators in creating more products that integrate train travel.

TourMaG – How would you rate 2026 for the group?

Raphaël Torro : I’d call it a frustrating year. It had started off very well, but external geopolitical events disrupted that momentum.

In the end, the results will probably not meet expectations, not because we did not work well or made mistakes, but because the environment deteriorated abruptly. It’s always disappointing when you feel you’ve done the work but cannot reap the rewards.

TourMaG – You just organized your traditional “Terrasse Party.” What is the objective of this event?

Raphaël Torro : The idea is very simple: to share a good time with our partners.

Originally, this event mainly brought together airlines. Today, we have broadened it to include all PenguinWorld partners. It remains organized under the BDV umbrella, but the main aim is to thank our partners and suppliers in a friendly setting.

TourMaG – Why choose the Adidas Arena this year?

Raphaël Torro : Last year we gathered on the rooftop of the Accor Tower in Issy-les-Moulineaux to announce our partnership with Teldar, a wholly owned subsidiary, and because we try each year to showcase a distinctive venue, a terrace that our guests may not know.

This year we selected the Adidas Arena, home to Paris Basketball, with whom we are partners. It’s still a relatively little-known venue with a pleasant setting, well suited for such an event.


Céline Eymery Publié par Céline Eymery Rédactrice en Chef – TourMaG.com
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The Je pars, tu pars, il part Foundation Funds Holidays for 1,100 Families


Vacances solidaires : 120 000 € récoltés pour faire partir 1 100 familles cet été - Depositphotos.com @Photo_life

Costa Rica


While France is celebrating this year the 90 years of paid holidays, the right to vacation remains out of reach for a substantial portion of the population.

According to figures recalled by the Fondation Je pars, tu pars, il part, 39% of the French—and one child in four—still do not take holidays.

It is in this context that on June 29, 2026 at Fouquet’s Paris the fourth edition of the Charity Gala of Tourism Decision-Makers was held.

Organized under the high patronage of Serge Papin, Minister of Small and Medium Enterprises, Trade, Craft, Tourism and Purchasing Power, the event brought together 102 representatives of the tourism ecosystem to support the Foundation’s actions.


More than 120,000 euros raised

Thanks to donations from participants, a raffle and an auction conducted by auctioneer Yonathan Chamla (Maison R&C), over €120,000 was collected.

The funds will finance the Foundation’s various programs supporting holiday departures for the most vulnerable audiences.

Among the personalities present were notably Sacha Houlié, deputy, Christian Mantei, president of Atout France and sponsor of the Foundation, Jean-Virgile Crance, president of the Confederation of Tourism Actors, Julien Huel, director of hospitality and catering for the Barrière group, as well as Noémie Nusbaumer, Tourism advisor to the minister.

Actress Mélanie Doutey and the world champion in freeride skiing and sailor Aurélien Ducroz, ambassador of the Foundation, were also in attendance.


1,100 families hosted in nearly 200 destinations

The first departures are scheduled to begin on July 4. Through August 31, more than 1,100 families, representing over 5,500 adults and children, will be able to enjoy a stay thanks to the mobilization of tourism professionals.

In total, 19 accommodations providers and 40 independent camps will offer lodging in nearly 200 destinations across the country. Families will be able to stay in a residence or a mobile home, by the sea, in the mountains or in the countryside.

In addition to accommodation, several partners will also offer on-site activities, such as access to ski lifts, summer sledding, swimming pools or cinemas, with the support of local tourist offices.


Amelia Brille Published by Amelia Brille TourMaG.com Editor
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Tourist Activities: New York, Rome, Marrakech — What the French Are Booking

Les Entreprises du Voyage (EDV) et Civitatis dévoilent la troisième édition de leur Index des activités touristiques - Depositphotos.com, IgorVetushko

Costa Rica


The market for activities, guided tours, and excursions continues to rise within the travel experience.

According to data from the third Index of Activities published by the Entreprises du Voyage (EDV) and Civitatis, French travelers are giving an increasing place to on-site experiences, to the point that they now influence their destination choice.

The study, based on reservations made between January 1 and June 15, 2026, mainly highlights a marked difference between purchases made directly by travelers (B2C) and those made through travel agencies (B2B).

In direct bookings, consumers favor immediacy: bookings are made with a median of only six days before the activity and more than half of purchases (53%) are made less than a week before the service.

Conversely, travel agencies anticipate their clients’ needs well in advance. Reservations are made with a median of 66 days before the activity, while 60% of purchases occur between one and six months before departure.

For Valérie Boned, president of Entreprises du Voyage, this analysis provides a real decision-support tool for professionals. “This third edition demonstrates how data is an indispensable growth lever for our members,” she notes.


The activities strengthen the role of agencies

For Georges Sans, head of France development at Civitatis, this evolution also reflects the positioning of travel agencies.

He believes that activities and transfers no longer represent merely add-on sales, but become differentiating elements enabling agencies to accompany clients throughout their journey and to reinforce their loyalty.

The Index also shows that guided tours remain the flagship product for travel agencies. They account for nearly 39% of sales realized via the B2B channel.

On destinations, Paris remains the top French destination.

Internationally, trends vary by distribution channel. Individual travelers favor New York, while travel agencies sell more Rome.

Airport transfers are also among the most sought-after services. In direct bookings, New York tops the requests, while agencies primarily market them in Marrakech, ahead of Seville and Rome, in a strategy of building complete stays.


Tunisia records the strongest growth

The Index also identifies international destinations with the largest increases in reservations compared to the first half of 2025.

Tunisia shows the most spectacular progression with a growth of 289%. It edges out Canada (+145%), Egypt (+106%), and the Dominican Republic (+37%).

Finally, the study confirms France’s attractiveness to international visitors. Paris remains the most visited French city, followed by Lyon and Nice.

According to a study published in May 2026 by Arival in partnership with Civitatis, more than one European traveler in two now considers that the experiences offered on-site play a very important, even decisive, role in choosing their destination.

This trend reinforces the growing weight of tourist activities in shaping travel-agency offers.


Amelia Brille Published by Amelia Brille TourMaG.com Editor
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EDV-Orchestra Barometer: Bookings Rise in June, but Summer Remains Below 2025 Levels


Observatoire EDV-Orchestra : les réservations repartent en juin, mais l'été reste sous le niveau de 2025 - Depositphotos.com  Auteur DimaBaranow

Costa Rica


After months of decline, does the latest EDV-Orchestra barometer dedicated to June 2026 performance signal a turning point?

While SETO announced on Thursday July 2 a deficit of 85,000 customers for the summer, the latest Orchestra figures – which, recall, only account for reservations made through this channel (custom trips, stays booked directly on TOs’ B2B, or the dynamic package created by agencies are notably excluded) – also show that, by the end of July, reservations for departures in July-August 2026 were lower than those of the previous year.

The number of files continues to fall by 8.2%, with a business volume down 7.9%. However, the trend is gradually improving: the lag was still about 10% a month earlier.

The medium-haul segment once again demonstrates the strongest resilience (-5.7% in dossiers), while long-haul continues to suffer (-19.2%). Travelers continue to favor nearby destinations, to the detriment of longer journeys.

Among the most dynamic destinations for the summer are Albania (+255%), Montenegro (+21%), Canada (+12%), Norway (+7%), Morocco (+4.5%), and the Dominican Republic (+2.3%). Spain manages to hold (+0.2%), while France, Greece, Egypt, Turkey or the United States remain down.

Summary:

June departures still lag behind

June reservations rebound


Observatory of French Holidays
The Travel Companies · Orchestra / Travelsoft
July 2026



01 Departures in June 2026

A marked retreat compared with June 2025: business volume -4.9%, dossiers -5.5%, with the average basket rising slightly (+0.7%) to €1,567. These results confirm a cautious entry into the summer period.

-4,9 %
Business Volume
-5,5 %
Number of dossiers
+0,7 %
Average basket
€1,567
Geographic areas — departures in June 2026 vs 2025
France
Medium-haul
Long-haul
Top 20 destinations — departures in June (bookings by comparison with 2025)



02 Reservations in June 2026

Net improvement in bookings: business volume turns positive again (+2.3%) after a -21% in May, driven by an average basket up (+3.9% to €1,868) which compensates for the slight drop in dossiers (-1.6%). The average lead time stands at 60 days (-1 day vs 2025).

+2,3 %
Business Volume
-1,6 %
Number of dossiers
+3,9 %
Average basket
€1,868
60 days
Average booking lead → departure
-1 day vs 2025
€1,868
Average basket
+3,9 % vs 2025
23,5 %
Late booking < 30 days
vs 23,4 % in 2025

31,4 %
Early booking > 90 days
vs 32,1 % in 2025

Geographic zones — June 2026 reservations vs 2025
France
Medium-haul
Long-haul
Top 20 destinations — reservations in June (bookings by comparison with 2025)



03 Summer holidays 2026

Summer July-August 2026: reservations still behind (volume -7.9%, dossiers -8.2%), but the decline is narrowing compared with late May. The average basket is almost stable at €2,490 (+0.3%). Long-haul remains the most affected (-19% in dossiers).

-7,9 %
Business Volume
-8,2 %
Number of dossiers
+0,3 %
Average basket
€2,490
Geographic zones — reservations for Summer 2026 vs 2025
France
Medium-haul
Long-haul
Top 20 destinations — reservations for summer (bookings by comparison with 2025)

Traveler profiles — Summer 2026 holidays
Solos
3,5 %
Dossiers -14,0 % · €1,574
Duos
36,2 %
Dossiers -8,3 % · €2,102
Families
46,6 %
Dossiers -8,3 % · €2,562
Friend groups
13,9 %
Dossiers -5,9 % · €3,494

Categories of stays — Summer 2026 holidays
Packages
-7,5 %
Cart +1,6 % · €2,550
Accommodations
-9,4 %
Cart -0,1 % · €1,097
Circuits
-15,0 %
Cart -2,6 % · €5,577

Top 10 cities by dossier count — Summer 2026 (departure changes)

Source: Observatory of French Holidays — The Travel Companies · Orchestra / Travelsoft — July 2026
Data drawn from travel agencies using the Orchestra platform (20+ brands, at least 2 years).

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Colombus Voyages: How Its Writing Contest Boosts Brand Image


Le concours "donne une super image de Colombus Voyages" - DR Comombus

Costa Rica


It is a writing contest that is carving out a place on the agenda of aspiring writers, and even established authors.

Everybody told me, you’ll see, you won’t receive anything. The site Texte à la pelle runs contests, and when they have 50 stories, that’s the maximum, so I think travel and writing captivate people,” enthuses Nathalie Pierret, founder of the agency and of the contest.

And it’s no understatement to say that the 2026 event found its audience.

There were more than 2,700 people registered for 570 submissions, compared to 415 the year before.

The success is very real and, as in the previous year, an awards ceremony was organized in the presence of the four winners, but also of a few loyal clients.

There were about sixty people present. It was a fantastic evening. This is the kind of event that helps distinguish a travel agency from a traditional one. Not only does it shape our brand image and our notoriety, but it also makes us somewhat more relevant in our communications,” shares Charly Verchère, the CEO of Colombus Voyages.

It must be noted that beyond the prestige of winning, the winner left with two tickets to the destination of her choice on Air France’s long-haul network.


The contest “gives a great image of Colombus Voyages”

On the other end of the line, the winner, Sarah Jeanmonnot, takes us on an internal and personal journey, in which her heroine revisits the places where she spent the early weeks of her life, thousands of kilometers from her current daily life.

It is in India, like in many stories of this second edition, that the journey unfolds.

We receive testimonies from participants that are incredible. I recall a couple who reimmersed themselves in a trip cut short because of Covid. They were supposed to depart for six months.

Ultimately, by writing within the contest, the urge to escape and to continue this stay returned to them.
Recently, they sent us an email from Patagonia to thank us for organizing the contest. They were finishing their journey after spending three months in Latin America.
” They restore their faith in travel through writing, and this is remarkable.

I feel that writing triggers something incredible in people. Rewriting their story makes them relive emotions and powerful moments.

In response to this enthusiasm, we decided to organize a third edition.

The fact that the contest is open to everyone, even to those who have never written, creates something around the agency. It gives a great image of Colombus Voyages.

Whether among clients or in the industry, I am regularly approached and congratulated for this initiative, explains Nathalie Pierret.

To read : Colombus Voyages: journeys of a mother… into a son !

For this second edition, the Nîmes-based agency forged partnerships with Le Petit Futé and a writing school called Les Mots.

This latter probably partly explains the better quality of the narratives read by the jury.

The Colombus Voyages team also had to implement a social media communications strategy, then approach bookstores to give the contest more visibility.

The workload is real, but the agency’s image is enhanced by it. And this isn’t the only advantage: the contest also serves as a source of inspiration for the store managers.


India, revelation of the contest and Colombus Voyages’ new destination

During the ceremony, Maxime Jammes, author of “Qui roulera verra“, won five nights at You & Me Maldives, a resort on a private island.

This time, the story does not unfold in India, but a few dozen kilometers away… in Sri Lanka.

The journey does not go as planned. A couple traveling around the island are involved in a scooter accident. The man suffers a serious fracture of the femoral neck and ends up hospitalized on site.

Tossed between different facilities, his ordeal becomes a true crucible that, instead of creating distance between the two young people, gives rise to great solidarity and reveals the strength of their love.

India seems to be a popular destination among lovers of adventure and writing, at least among those who took part in the event. With its guaranteed sense of immersion, its strong culture, and its many facets, this country-continent attracts and inspires.

This is not a destination we sold a lot of up to now. But, as we read the readings and heard the jury’s feedback, we decided to put India more in the foreground to ride this traveler appeal.

One of our salespeople went on an education tour just a few days ago to become familiar with the destination.

We are not organizing this contest for commercial purposes, but beyond nudging us toward destinations to push, the event also brings us customers.

We have added new contacts to our newsletter and, during the contest, we received about ten inquiries, even though there was no commercial strategy behind it,
” continues Charly Verchère.

The other countries most frequently appearing in the candidates’ writings are Morocco and Mauritius.


Colombus Voyages: “a third edition that could be the last”


L’Inde, révélation du concours et nouvelle destination de Colombus Voyages - DR Colombus

The two last prizes were awarded to Axelle Simon for Sans filtre.

She will be able to travel five nights to Zanzibar thanks to her story recounting a border crossing between Slovenia and Italy that did not unfold as planned, due to an unaccommodating taxi driver.

This year, a special prize for emotion was also awarded to the tale “Revenir vers elles.”

A moving account of a father in mourning who rebuilds himself gradually through travel, after the loss of a child. If the first stay does not erase the pain, it opens the way to possible rebuilding.

To read : An agency launches a writing contest around the… travel!

It is on Belle-Île-en-Mer that his renaissance takes place, during an off-season stay that will give rise to other getaways on this sea-swept island, now a place of introspection and a calmer reconnection with his daughter.

The author, Alain Thiesse, was given a voucher to spend with Colombus Voyages. After two successful editions, what can the agency hope for next?

There will be a third edition, which could be the last. It takes a lot of energy to run the contest. Then it becomes increasingly difficult to find channels to disseminate the information. There may be other editions; we are still thinking about it. It is also possible that the contest adopts another format, such as a photo contest. We do not want to stage the edition too many times, but, whatever happens, we will always stay within the artistic realm,” confides the agency’s CEO.

This time, the best entries will not be published, but the organizers are considering having storytellers read the texts to immortalize this opus in a novel way.

The theme of the next edition is currently under discussion. It could take the form of a starting phrase that budding writers, or more experienced ones, will have to complete to begin their tale.

And you, which phrase would you like to start your next story with?


Romain Pommier Published by Romain Pommier Journalist – TourMaG.com
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Arnaud Vaissié (International SOS), Spokesperson for Employers: “Considerably Worried”


"Ce n'est pas un ras-le-bol, c'est une inquiétude considérable" que les patrons expriment selon Arnaud Vaissié (International SOS) - Déspositphotos @Elnur_

Costa Rica


They are rare, the leaders of tourism businesses who travelled here under Aix-en-Provence’s blistering sun.

On the occasion of the 26th Aix-en-Provence Economic Meetings, organized by the Circle of Economists, an edition marked by youth, hope, but also uncertainty, whether economic or societal, the intervention of Arnaud Vaissié, cofounder and president of International SOS drew our attention in particular.

Not only had he travelled, but he was also taking part in a debate devoted to a theme dear to French entrepreneurs, “public finances, an unattainable balance“.

In the economic capital of Provence, the executive came to unveil one of his other roles, that of president of the collective “Too Much Is Too Much”, born at the end of 2025.

It’s a group of business leaders led by Éric Maumy, president of APRIL, Marie-Christine Coisne-Roquette, non-executive president of Sonepar, me, and a few other figures.

Our objective is to regularly publish contributions and take part in debates.

We wish to continuously intervene on the economic nonsenses that proliferate in the French public debate. They are extremely dangerous, because they continually challenge two fundamental rules, the balance of accounts and the competitiveness of companies,” laments the leader, whom we met between two debates.


“In case of a crisis, we are the most exposed country in the euro area”

You will have understood that in Aix-en-Provence, the debates lean toward a very liberal line. It is within this framework that we followed the discussion devoted to France’s public finances.

It is rare to find, aside from Thomas Porcher and a few economists positioned to the left of the political spectrum, people who are not worried about the trajectory of our country’s budget.

France’s debt continues to plunge into the abyss, and the narrow leeway of the current government is unlikely to change that.

“”I would have liked to bring you good news, but when I looked last night at the evolution of France’s ten-year debt interest rates, I did not see anything particularly encouraging. The rate at which we borrow stands at 3.67%, eight basis points above Spain’s and forty points above Portugal’s. We also borrow at rates higher than those of Greece and Belgium. If an economic crisis occurs, we are the most exposed country in the euro area. The slope is very bad, since we borrow at more than 3.5%, while our repayment capacity is more like 2%,” introduced Alain Trannoy, director of studies at EHESS and member of the Circle of Economists.

This debt, which stood at over €3.4 trillion at the end of 2025, is expected to continue growing and become one of the major economic issues, if not the main one, of the 2027 presidential election.

Some have understood this well, starting with a candidate seen in the Jourdan Park alleys, Édouard Philippe, for whom Christelle Morançais spoke as spokesperson.

“”It must be said plainly, give meaning and have courage. In 2007, a Prime Minister said he was at the head of a country in bankruptcy, but nothing has been done since. We need action. Let us stop white papers, reports, etc. The answer is simple. We must establish the gold rule, thus banning budget deficits, but above all enshrining it in the Constitution. This will put political leaders in front of their responsibilities,” imagined the President of the Pays de la Loire regional council.


“Difficult choices will have to be made”, according to Moody’s


Arnaud Vaissié (en chemise blanche) a exprimé "une inquiétude considérable face au sentiment que le monde politique ne se rend pas compte que les entreprises courent désormais un risque énorme" - RP

A proposal dodged by Arnaud Vaissié, who believes such a measure would be neither sufficient nor positive. In his view, it would mainly risk inflaming the debate and government action.

Moreover, it has been more than fifty years since any balanced budget has been presented by a French administration. For Moody’s, the situation, while not grave, is far from comfortable.

“”France’s rating mirrors that of countries that can face major challenges, as is the case for the United Kingdom, Taiwan or Saudi Arabia. Despite this, they possess structural strengths. France has a rich and diversified economy, favorable demography, prudent debt management, and high-quality public institutions. It must, however, face several challenges, namely the high level of its debt and the polarization of its political life. We foresee that debt-service indicators will continue to deteriorate over the next five years. Growth will be decisive, because it can reverse the snowball effect. The outlook is negative.””

This debt, which stood at over €3.4 trillion at the end of 2025, should continue to grow and become one of the main, if not the main, economic topics of the 2027 presidential election.

Some understood it well, starting with a candidate seen in the Jourdan Park lanes, Édouard Philippe, for whom Christelle Morançais spoke as spokesperson.

“”It must be said plainly, give sense and have courage. In 2007, a Prime Minister said he led a country facing bankruptcy, but nothing has been done since. Action is needed. Stop the white papers, the reports, etc. The answer is simple. We must establish the golden rule, thus banning budget deficits, but above all enshrining it in the Constitution. This will place the political leaders before their responsibilities,” imagined by the Pays de la Loire regional council president.

“”

Lest we confuse: the translation preserves the sense of the quote; the original text ends with quoting the regional president; the above continues accordingly.


“It’s not burnout, it’s a considerable worry” from the business leaders

For all participants, several levers can be activated to avoid the fate Greece or Portugal faced at the start of the 21st century.

“The easy option in such a situation is to cut investments, while the right move is to **make efficiency improvements in government functioning by reducing subsidies, whatever they may be**.

In the Pays de la Loire region, we gained two years of financing capacity by cutting expenditures by €100 million on a €2 billion budget.

To read: Laurent Abitbol: after the businessman, the politician?

And in a France frozen by fear of the other, the future, pensions, unemployment, or AI, it’s not certain that the debates have soothed consciences, at least those of workers and the little hands who make up the country.

There was, of course, talk about the state’s largesse toward businesses, for it would be unfair to ask the French to bear the burden without everyone contributing.

The leaders supported this idea, while calling for investment liberalization and a net salary close to gross. That brought a smile to one of the guests who received a star-like welcome, Sébastien Lecornu.

“”The paradox is that our State functions when the sea is rough. It works well in times of crisis and becomes especially rigid when the sea is calm. And that is the challenge of reforming the State. Because it is clear that our current events are state-driven. The pandemic is the State. The war is the State. Energy policies are partly, but not entirely, a matter for the State. I want you all to be convinced, and I say this deliberately, even in light of the controversies of the previous weeks, that we are in a country where the State holds.””

This is a way of saying that, of course, there must be less administrative heaviness, fewer constraining rules, and fewer charges… but without forgetting that, in this permacrisis period, the State remains on the front line. The war in Iran reminded us of that.

Tourism professionals repeatedly knocked on ministry doors to obtain aid. They finally arrived once reservations started to rebound.

The current government had the instruction not to “reproduce the same mistakes“, according to the Prime Minister himself, as during spring 2021 and 2022 when the State released €72 billion to compensate for the energy crisis caused by the Ukraine war.


“A deep sense of inequality in wealth distribution”, according to Lecornu


"Le patriotisme est un antidote au virus qui est en train de se répandre dans le pays et qui nous monte les uns contre les autres" selon Sébastien Lecornu - RP

The tourism industry has felt this approach and will record it in its accounts at the end of a 2026 that looks bad for many companies.

And even if the debate seems calmer between the business sector and Sébastien Lecornu, after a tense autumn and difficult discussions between the Prime Minister and Éric Maumy, the APRIL president, because of “the political and nearly budgetary crisis,” the collective “Too Much Is Too Much” continues its debates.

“”This is not burnout.

It is a considerable worry in view of the sense that the political world does not realize that businesses are now taking on enormous risk.

Those that are healthy invest abroad and those that are not disappear.

We want to influence the next PLFSS (Social Security Financing Bill) and the upcoming presidential election. We want a business-friendly environment, like in Switzerland, where the Finance Minister considers for every measure its effects on the private sector,” Arnaud Vaissié, head of the collective, tells us.

The first note of this movement, now a think tank, focused on the Zucman tax, which consisted of instituting a minimum tax rate for the country’s wealthiest fortunes. It would have applied to estates above €100 million. A proposal rejected by the National Assembly and vilified by “Too Much Is Too Much.”

“”This Zucman tax affair revealed that there is a deep sense of inequality in the distribution of wealth in the country. Whether you agree or not is not the issue. And this issue must be understood and addressed.

The question of mobilizing money where it sits, but without resorting to crude taxation, perhaps with a touch of Gaullism in the way of handling the topic, constitutes an antidote.

Patriotism is an antidote to the virus that is spreading in the country and that puts us against one another,” reiterated Sébastien Lecornu.

A Prime Minister who gave assurances to his audience, presenting himself as a political leader not entirely detached from the major issues of our era and the urgency to act on economic and military fronts. A little less on environmental topics, but perhaps not the place to discuss them.

Moreover, the debate’s host, economist Philippe Aghion, claimed to have seen in Sébastien Lecornu “a president.”

The latest Nobel Prize-winning economist had reminded at the outset that “”we want to feel urge, we want to have hope, we want to feel excitement. We are in a Gaullist moment, where we must witness a return of the Republic and, at the same time, a France that astonishes the world.””

This is not necessarily the path being taken at the moment, but these debates demonstrate one thing. We will not enchant the future or France by dismantling our social system and by placing on the middle class and those slightly above it the burden of the efforts to be made, nor by focusing the debate solely on deficit reduction.

We risk thus letting populists seize the collective narrative. So yes, we have drifted away from pure tourism news, but as running a business means planning ahead, we modestly give you the keys to anticipate the future.


UNOSEL Deploys a Mental Health Tool for Educational Stays


La web application a été pensée pour répondre aux contraintes spécifiques des colonies de vacances, séjours linguistiques et autres accueils collectifs de mineurs - DepositPhotos.com, AndrewLozovyi

Costa Rica


Professionals in educational stays are increasingly confronted with situations related to the mental health of young people.

This finding, reported by UNOSEL members (National Union of Organizations for Educational, Linguistic and Language-Training Stays), led the association to develop a tool dedicated to stay facilitators and directors.

After a first version launched in March 2025, the organization now unveils a fully redesigned web application, created in partnership with the Federation of Aroéven, Familles Rurales and the CEMEA, with the support of the Ministry of Youth.

Freely accessible, the web application was designed to meet the specific constraints of holiday camps, language stays and other collective stays for minors.

We have observed, thanks to feedback from our member organizations, that the stay counselors and directors were facing youths presenting increasing mental health difficulties, particularly since the post-Covid period“, explains Sabine Bonnaud, general delegate of UNOSEL.


A tool designed for on-the-ground realities

The goal is not to turn activity teams into healthcare professionals, but to provide them with simple reference points to adopt the right reflexes.

The idea is to give facilitators a first slate of knowledge in about twenty minutes to understand what mental health is, to know the main conditions, and above all to know how to respond,” explains Sabine Bonnaud.

The application gathers practical sheets, videos, additional resources, and links to specialized organizations.

Users can consult it before departing on a stay to train quickly, but also during the stay, directly from their smartphone.

In case of doubt about a situation, they can access in a few clicks thematic sheets, notably on eating disorders or risky behaviors, as well as the steps to follow and the contacts to reach.


More and more frequent situations


La nouvelle version de la web application "La santé mentale, tu connais ?" - Photo UNOSEL

According to UNOSEL, the difficulties faced by activity teams have grown in recent years. “We have had very strong field feedback from our member organizations, who explained that they were welcoming more and more young people who were not well off, sometimes without their situation being noted on the health form“, stresses Sabine Bonnaud.

Some situations involve youths already followed before their departure, but whose treatments or difficulties were not communicated to the organizers.

Others appear directly during the stay. “Feeling unwell does not stop because you pack your suitcase and get on a train. Anything that can happen in daily life can also happen in a holiday camp.

Being away from the family environment can sometimes encourage the expression of difficulties that had been invisible until now. “Young people make huge efforts to hide their suffering on a daily basis. On stay, in a new environment, they may confide more or reveal signs that had not been detected before.”

In the most concerning situations, families are informed and the usual health procedures are implemented.


A free tool open to all organizers

The first version of the tool, developed in 2025, had already been widely adopted by several stay organizers, who integrated it into their training.

Being an facilitator comes with a lot of responsibility. Many are 16 or 17 years old, have just obtained their BAFA, and may confront very complex situations. Providing them with a simple and engaging tool is a real support“.

The application is free and does not require UNOSEL membership or membership in the partner associations to access it. The content was developed with INFIPP, a training organization specialized in providing its scientific expertise and validating the disseminated content.

UNOSEL already plans to evolve the platform based on user feedback after the summer holidays and upcoming stays.

We welcome field feedback to progressively enrich the application with new practical cases and situations encountered by the teams,” says Sabine Bonnaud.


Amelia Brille Written by Amelia Brille TourMaG.com Editor
See all articles by Amelia Brille

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Just Travel: Making Travel Accessible for People with Disabilities

Just Travel : Le pari de rendre le monde accessible à tous, Stéphane Amado et Julie Smith, photo de Just Travel

Costa Rica


TourMaG – Could you introduce yourselves and explain what Just Travel is?

Stéphane Amado: The idea for Just Travel was born from a personal event. My brother had a serious accident on Réunion. Following his stay in intensive care, he found himself living with a disability and asked me to take him on vacation.

Accompanying him and allowing him to escape really marked me, and I looked for a way to turn it into my profession.

Julie Smith: Together with Stéphane, we met about six years ago. I initially completed a degree in communication and marketing, then we joined forces to pursue a Master’s in a business school focused on tourism, specifically to design this travel-agency project.

TourMaG – You have a travel agency that helps people with disabilities travel. Could you explain how it works?

Stéphane Amado: We are a specialized agency for people with motor disabilities, even if we’re not closed to other types of disability in the future.

Our highlight is to offer human support during the stay: if a traveler does not have a companion to accompany them, we send a professional companion (such as a specialized educator).

We manage everything from A to Z: accommodations, transport, accompaniment and help with activities of daily living (meals, moving around, etc.). For the first year, we are focusing on these guided stays, but we will also offer at some point stays without accompaniment, “turnkey” ones.


Behind the Scenes of Its Creation

TourMaG – What were the triggers and the journey to officially launch this agency?

Julie Smith : We had the theoretical concept in mind, but we weren’t sure how to structure it. The real turning point happened during our studies and thanks to our entry into an incubator for social-impact businesses.

We were supported by a program that helps young entrepreneurs who aim to move the needle and transform the social environment.

In studying the market, we realized there was a real equality gap. Many people with major motor disabilities crave travel but encounter enormous logistical barriers. The on-site contacts we made confirmed there was a crucial need for a structure like ours.

TourMaG – What were your main financial or logistical challenges when launching?

Stéphane Amado: The main obstacle to creating a travel agency is obtaining the mandatory financial guarantee. When you’re starting out with little equity, it’s nearly impossible: traditional organizations like the APST sometimes require guarantees of 100,000 or 200,000 euros.

Fortunately, we were supported by UNAT (National Union of Tourism Associations) through their financial-guarantee mechanism for social economy and solidarity structures. We were among the first dossiers of this kind to be accepted, and without that, the project could never have become a reality.


Motor Disability: Filling a Gap in the Tourism Market


Stéphane Amado et Julie Smith, photo de Just Travel

Tour-MaG – Why focus mainly on motor disability rather than mental or psychological disability?

Julie Smith : The current market for adapted travel agencies (notably those with specific approvals like VAO – Organized Adapted Vacations) already covers mental disability fairly well.

However, there is a glaring lack of structured offers for motor disability, brain injury or polytrauma.

Moreover, in our past experiences in the mental-disability sector, we noticed that departures on holidays often corresponded to “respite” stays organized by institutions, without the person always having expressed a deep travel preference.

At Just Travel, we target an audience that takes an active approach and has a genuine “thirst” to discover the world.


No Declarations, 100% On-the-Ground

TourMaG – How do you manage the complexity of arranging a trip and the restrictions of each traveler?

Julie Smith : This is the most complex aspect of our work: every person and every disability is entirely unique. Even if we create standard stays in our catalog, we must systematically rethink and tailor everything according to the exact restrictions and medical needs of the person.

You literally have to put yourself in their shoes to anticipate the slightest obstacle.

If someone needs daily nursing care (for example, one to two visits per day for specific care), our accompanying person can coordinate the intervention of a private nurse on the vacation site.

Conversely, if the pathology requires a medical presence or heavy care 6 to 7 times a day, the organization becomes much more complex and requires substantial sanitary logistics in advance.

TourMaG – How do you concretely verify the accessibility of a destination?

Julie Smith : We never rely on mere statements from a website or a hotellerie saying “yes, yes, it’s accessible at my place.”

There are too many surprises. Our methodology is based on strict upstream verification: we contact providers directly and, as far as possible, we go to visit and test the places ourselves.

There are a multitude of micro-details to check. For example, the type of battery in an electric wheelchair: some airlines categorically refuse certain battery models (lithium, etc.).

It is experience that lets us know exactly which questions to ask airlines and accommodations. And if a hitch occurs on-site despite everything, the presence of our accompanying person helps cover the lack of accessibility and find an immediate solution.


Tourism, Finally Accessible?

TourMaG – Which destinations are the most accessible today, and where is there still the most work to be done?

Stéphane Amado : The most accessible are those involving sea or river cruises. It’s a wonderful product for motor disability. You stay on the boat; accessibility is designed from the outset, elevators are wide, and moving around is easy, even with large electric wheelchairs.

Likewise, some natural spaces are making incredible efforts: I think of certain Regional Natural Parks or protected areas that, despite challenging terrain, have set up specific, flat and smooth routes for people with reduced mobility. Transportation there is also often well thought out.

Conversely, in historically wealthy countries with aging infrastructures, such as Egypt, visiting narrow tombs, descending into crypts or moving around ancient archaeological sites in a wheelchair can be impossible by conventional means.

However, we believe that with goodwill and hands, one can always adapt the trip. That is why we stress the presence of an accompanying person.

If a person in a wheelchair wants to attend a concert or visit a site and official PMR tickets are sold out, the presence of a solid companion allows them to purchase a regular ticket and manage the human logistics so that the person can enjoy the event like everyone else.

TourMaG – Is the tourism sector moving positively toward greater inclusion?

Just Travel : Yes, accessibility is becoming more of a focal point, sometimes even driven by marketing interests from traditional providers, but it is moving the needle.

Travel players are recognizing that it’s a real market. Yet there is still a huge amount of logistical and on-the-ground training work to do.

It’s no longer just a fashionable topic; there is genuine involvement from many sector players (transit networks, hoteliers) who offer partnerships or competitive rates to help us develop the agency. This is very encouraging for the future.

Travel Agencies: Is Train Travel Easier to Sell Than Plane Tickets?


Si les ventes de billets de train progressent en agences, il reste encore de nombreux freins à son développement - Depositphotos.com, frimufilms

Costa Rica


Rail travel is gaining ground, especially for trips within France.

At Déclic Evasion, rail stays rose by 16% between 2024 and 2025. « This evolution is explained by the increase in stays in France since the health crisis, the reduction of certain domestic air links and the development of alternatives such as Ouigo », explains Olivier Bernard.

The arrival of Trenitalia on Paris-Marseille has also helped to energize certain routes.

At Versailles Voyages, Myriam Tord also notes a progression, even though the train started from a long way off. « We progressed because we were almost starting from zero. The train wasn’t really something that was offered before. »

For her, the turning point comes from personal experience: after completing the Trans-Canada journey between Toronto and Vancouver, she discovered the train as a genuine travel experience.

At Quartier Libre, the assessment is more mixed. The tour operator has been offering since 2025 a train option to Scotland, but it accounts for about 10% of sales on that destination. « It’s a nice calling card, but it remains limited in volume », says Stéphane Dossetto.


What are the arguments for selling train travel?

The primary argument is the experience. For Myriam Tord, train travel should not be presented solely as an alternative to air travel: « It is a different way to travel. »

The train lets passengers take their time, enjoy the scenery and discover a destination in a different way. It is particularly well suited to Canada, Scotland, Switzerland, or Italy.

Professionals also highlight the comfort: arriving in the city center, no baggage constraints, and less waiting before departure — the train offers a different kind of simplicity.

For Olivier Bernard, the train is also appealing for leisure groups. The conditions offered by SNCF on Inoui trains provide greater flexibility for CSE clients, especially regarding registrations and cancellations.

The ecological argument remains present, but it is not always enough. Stéphane Dossetto believes that practicality should also be addressed: « We talk a lot about carbon footprint, but we forget about comfort. »


What are the barriers?

The first obstacle remains the rail offering. Olivier Bernard specifically points to the weakness of province-to-province links. “From Marseille, the availability of direct TGV services remains insufficient.”

For international destinations, connections also complicate sales. Stéphane Dossetto cites the example of Scotland: from Paris, the journey is possible, but from some regions in France, the accumulation of changes makes flying more attractive.

Price also remains a topic. On certain destinations, particularly in the face of low-cost carriers, air travel preserves an advantage.

Customer habits are another brake. Many still appreciate the comfort of a coach trip where they have nothing to manage. « Customers love the cocoon of the coach: they drop their luggage and don’t have to deal with anything », explains Stéphane Dossetto.

Finally, the management of disruptions worries agencies. « If a train is canceled, you have to find another solution: another train, a hotel, a new arrangement. After-sales service is more complicated », remarks Myriam Tord.


What about the tools?

Professionals deem rail tools still inadequately adapted.

For Myriam Tord, the problem also relates to knowledge: « For air travel, we go to Amadeus and it’s quite simple. For trains, you have to know the providers. »

Solutions exist, such as Rail Europe or Resaneo, but they remain little known to agents.

In the group market, expectations are even higher. Olivier Bernard particularly regrets the late opening of sales and the absence of a functional Ouigo group tool.

He also believes it is necessary to improve features: management of traveler typologies, changes in headcount, or seat selection.

Beyond digital tools, human support remains essential. For Déclic Evasion, having a dedicated BtoB contact at Inoui is a real asset during group sales and in case of unforeseen events.


How can train sales be improved?

For the professionals surveyed, the priority is to better promote the product.

« It has to be tested », says Myriam Tord. According to her, an agent who has traveled by train will be more capable of conveying the experience to the client.

Training is therefore an important lever, as is a shift in the way rail travel is sold. The train should not be presented solely as an ecological solution, but as a new travel experience.

It is also necessary to facilitate marketing: better visibility of availability, tools more suited to agencies, and a clearer offer.

Finally, remuneration remains an issue. Olivier Bernard recalls that rail travel retains a commission-based system, unlike air travel, but he believes current levels are insufficient.

The train is thus making progress in agency catalogs, but it has not yet become a sales reflex. To gain ground against aviation, it will need to continue improving its tools and, above all, its ability to appeal beyond the environmental argument.