Vietnam Airlines Launches New Route to Phuket


Vietnam Airlines renforce son réseau en Asie du Sud-Est - Depositphoots.com @phuongphoto

CroisiEurope


Vietnam Airlines poursuit le développement de son réseau en Asie du Sud-Est avec l’ouverture d’une nouvelle liaison directe entre Hô Chi Minh-Ville et Phuket, annoncée lors du Forum d’affaires Vietnam-Thaïlande, en présence du secrétaire général et président de l’État To Lam.

À partir du 2 juillet 2026, la compagnie opérera cette nouvelle route à raison de quatre vols aller-retour par semaine, les mardis, jeudis, samedis et dimanches, en Airbus A321.

Cette ouverture portera à 67 le nombre total de vols hebdomadaires entre le Vietnam et la Thaïlande.


Cette desserte vise à répondre à la forte demande touristique entre les deux pays et à renforcer les correspondances via Hô Chi Minh-Ville vers le réseau long-courrier de Vietnam Airlines, en Asie, en Australie et en Europe.


Vietnam Airlines signs a series of agreements to strengthen tourism cooperation

In parallel, the carrier has signed multiple cooperation agreements with the Tourism Authority of Thailand, the National Tourism Office, Saigontourist and Airports of Thailand.

These partnerships cover joint tourism promotion, the development of joint products, the organization of edutours, and the improvement of the passenger experience at Thai airports.

To read: Vietnam Airlines reorganizes its operations at Paris-Charles de Gaulle…

For Le Hong Ha, the CEO of Vietnam Airlines, this new link and these agreements “testify to the airline’s long-term commitment to the Thai market” and its aim to strengthen tourist and economic exchanges in the ASEAN region.

Vietnam Airlines also emphasizes the strength of its network between Vietnam and Thailand, with numerous daily services to Bangkok via Hanoi and Ho Chi Minh City, as well as connections to Phuket.

What the French Really Think About Airlines: The 2026 Ranking


YouGov analyse les compagnies aériennes les plus attractives auprès des voyageurs français - Depositphotos.com @Boarding2Now

CroisiEurope


While air travel continues to evolve in a context marked by geopolitical tensions, operational constraints and rising expectations from travelers, YouGov publishes its study “France Airline Rankings 2026”.

Conducted from the data of its BrandIndex tool, it provides an overview of how the major airlines are perceived by the French public.

The analysis rests on several indicators: the consideration of travellers planning a trip within the next twelve months, the satisfaction of current or former customers, as well as perceptions of quality and value for money.

With a consideration score of 43%, Air France stands out as the airline most envisaged by French travelers for their future journeys. It clearly outscores easyJet (22.5%), Transavia (16.5%) and Ryanair (15.4%).

The national carrier maintains its leading position across all generations and both sexes. Its advantage is particularly pronounced among Baby Boomers, where it reaches 45.5% consideration.

Among the airlines showing growth, Transavia records the largest annual rise (+1.5 points), ahead of Emirates (+1.1 points) and KLM (+1 point), signaling positive momentum for some secondary market players.


Singapore Airlines, Emirates and Qatar Airways Dominate Satisfaction

If Air France enjoys strong attractiveness, it occupies only the fourth place in the current and former customers’ satisfaction ranking with a net score of 66.5.

The top three positions are held by Singapore Airlines (76.6), Emirates (74.5) and Qatar Airways (69), underscoring the strength of their reputation among French passengers.

According to YouGov, this hierarchy highlights the ability of premium long-haul carriers to translate their brand image into a customer experience that is judged satisfactory.

Corsair also stands out with the largest annual improvement in satisfaction (+6.1 points), ahead of American Airlines (+6 points) and Emirates (+5.7 points).


Quality: Air France Tops and the Low-Costs?

The study also highlights a marked contrast between perceived quality and perceived value for money. On the quality criterion, Air France arrives in first place with a net score of 51.2, ahead of Emirates (20.4), Qatar Airways (18.8), British Airways (17.9) and Lufthansa (16.6). Traditional airlines largely dominate this ranking.

Conversely, when it comes to perceived value, low-cost carriers take the lead. easyJet climbs to first place with a score of 14.6, followed by Transavia (8.9), Air France (8.2) and Ryanair (5.4).

For YouGov, these results show that price is not the only criterion travelers use. Satisfaction, perceived quality, and the trust placed in a brand also play a decisive role in purchase decisions.

The study also examines the profiles of Air France and easyJet customers. Air France customers appear older, with 68% over 45 years old. They travel more for leisure, make reservations more often directly on the airline’s website, and show strong interest in the cultural discovery of destinations.

At easyJet, value for money is a determining factor. Customers tend to come from mid-range income brackets and are more cost-conscious when choosing their mode of transport. They also favor stays that combine relaxation and discovery.


Amelia Brille Published by Amelia Brille TourMaG.com Editor
See all articles by Amelia Brille

  • picto Linkedin
  • picto email
Add TourMaG to your Google News feed Google Actualités icône  

Overseas Territories: Airlines Seek to Overcome Customer Inertia


Air Caraïbes, French bee et Air Austral ont ainsi annoncé le maintien intégral de leurs programmes de vols  - Depositphotos.com @Pakhnyushchyy

Dream Yacht


Just like Air France this week, Air Caraïbes and French bee, the Dubreuil Aéro group’s airlines, have confirmed the full maintenance of their flight programs for the summer of 2026.

The two carriers state they have taken all necessary measures to secure their fuel supplies and guarantee their long-haul connections. They specifically cover services to the Caribbean, Guyana, the Indian Ocean, North America, and French Polynesia.

To allow travelers to book their holidays with confidence, the two companies are launching an exceptional “fee-free changes” campaign from June 4 to June 17, 2026.

This measure applies to all tickets purchased during this period, for journeys scheduled between July 5, 2026 and March 27, 2027.

Customers will be able to make one free modification up to the departure of the initial flight, subject to a possible fare adjustment if the new chosen flight is more expensive.

The arrangement covers all fares and travel classes offered on the long-haul networks of the two airlines.


Air Austral also expands its flexibility policy

On its part, Air Austral has also announced an exceptional commercial measure designed to offer greater flexibility to its passengers.

From June 4 through June 30, 2026 inclusive, all tickets purchased for destinations operated by the airline may be changed without penalty, regardless of the fare and booking class chosen.


This policy covers the airline’s entire network, both long-haul and medium-haul.

Notably affected are the flights between Réunion and Paris, Mayotte and Paris, as well as the connections to Bangkok, Mauritius, Madagascar or all Indian Ocean destinations served by the airline.

To read: Tour operators grappling with uncertainty, between waiting-and-seeing and relaunch plans

Through these initiatives, the airlines aim to respond to travelers’ concerns in an international context marked by numerous uncertainties.

By guaranteeing their flight schedules while offering greater flexibility on bookings, Air Caraïbes, French bee and Air Austral seek to secure travel intentions for the months to come

and provide greater visibility to their customers, whether they travel for personal, family or business reasons.


Amelia Brille Publié par Amelia Brille Rédactrice TourMaG.com
Voir tous les articles d’Amélia Brille

  • picto Linkedin
  • picto email
Ajoutez TourMaG à votre flux Google Actualités Google Actualités icône