Laurent Abitbol: “We can’t see the end of this crisis”


Selectour devrait connaître une année 2026 légèrement moins bonne qu'en 2025, selon Laurent Abitbol - Groupe Marietton

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Since the end of February 2026, while bookings were well under way, tourism has entered a new zone of turbulence.

The United States decided to attack Iran with its Israeli allies, in a war that was supposed to last only three weeks. In a few days, the conflict will have been underway for six months, and no exit route seems to be emerging.

Fortunately, in distribution networks, the summer of 2026 proved less dire than the spring activity had suggested.

Regarding Selectour, the downturn has not been recovered. Since June, we have seen activity return to levels similar to 2025, but that does not allow us to compensate for the losses in the tourism sector.

Unfortunately, there is no sign of an end to the crisis; it remains latent. And orders for 2027 are not at their best—they are timid.

“Will bookings continually shift to last-minute, as they did during Covid? I don’t know; we will have to wait and see,” explains Laurent Abitbol, chairman of the management board of the brand with the seahorse.

Faced with the uncertainties of the health crisis, consumers had adopted a wait-and-see attitude, taking advantage of government-approved windows to travel.


War in the Middle East: “2026 will be worse than 2025”

A few years later, the crisis has become multifaceted.

Not only have air routes in the Middle East been heavily disrupted, which in turn affected destinations in the region and in Asia, but concerns about kerosene shortages and rising prices added to the tension.

“I’m not worried about 2027 and the elections; my main concern remains the purchasing power of the French.

For this rentrée (back-to-school period), for now, we have no particular campaign planned. We must wait for this crisis to pass, for people to regain morale, because the desire to travel is there.

It’s a bit like Covid—there is fear, there is waiting; we need good news,” says Laurent Abitbol.

To read: our summer review of the distribution networks

Nevertheless, the message is not meant to be alarmist.

Rather than showing growth, as the order books from January and February 2026 suggested, activity will be slightly down, but not something to worry about.

Let us recall that the industry is coming off three historical years, with volumes often significantly higher than those of 2019.

2026 will be worse than 2025, but not in a dramatic way. It will just be a little weaker compared to an exceptional year. Selectour is doing well.

These first three months at the start of the conflict hurt us. If this war had not occurred, growth would have continued in the post-Covid dynamic
“, tempers the executive.

Unsurprisingly, the United States are clearly down. Tunisia also did not replicate the strong summer of 2025, hampered by power and water outages due to extreme heat.

Otherwise, sun destinations remain at the top of summer sales.


Lowering margins “is not a good calculation”

So there is nothing to worry about, even if the various signals, at international and national levels, somewhat stiffen decision-making.

This war with no end, which depends on the whims of Donald Trump, is added to the French economic situation.

The annual budget drama begins, with the prospect of pension indexation being linked to inflation, as desired by the Minister of Economy and Finance, Roland Lescure.

The government has promised “a lot of rigor” and shared efforts, so not enough to restart consumption.

“We have no control over the mood of the French. You know, holidays depend entirely on the mood of society.

Fortunately, airfares have not risen much. To fill the planes, the surcharges did not cover the surge in kerosene.

And I do not think prices will skyrocket in the future to allow airlines to rebuild their margins. Competition is too intense to witness tariffs rising.

The only movements we are likely to see in the future involve Emirates and Qatar Airways. To regain market share, they will lower their prices, and that will last a few months“, imagines the Lyon-based chief.

If carriers did not contribute to the inflation plaguing France, tourism players have even fought to offer as many discounts as possible.

Facing inventories that were not decreasing quickly enough, tour operators engaged in a fierce promotion war. Everyone thus rebuilt cash flow, but at what price?


Electronic invoicing: “a fairly positive reform”

Lowering margins was not a wise choice.

Better to do less, but with fair pricing, than to try to sustain volumes or improve by squeezing profitability. That isn’t a good calculation
“, chafes Laurent Abitbol.

If tourism is a little under the weather, two market segments are doing rather well.

Business travel is growing for Selectour, as are the groups, with little explanation for the latter activity.



And while this rentrée unfolds in a somewhat gloomy context, files pile up on the desks of executives, starting with electronic invoicing.

To read: Electronic invoicing: “France does not have the most complex legislation”

It will come into effect within a week, on September 1. According to the 7th edition of the Generix barometer, 48.5% of companies had not yet launched the project.

And this is felt in the sector.

On electronic invoicing, not everyone is ready, far from it. Then again, this mainly concerns business travel and government accounts. There is no urgency; in fact, many policymakers are calling for suspension due to hacking incidents.

I think state services will not be harsh; they will allow everyone time to comply. You know, for two years I’ve had two people working on this full time.

So yes, it is heavy in the short term, especially right now, but I think it will be a fairly positive reform because it will simplify accounting.

It’s a bit like the income tax withholding at source.
” concludes Laurent Abitbol.


Romain Pommier Published by Romain Pommier Journalist – TourMaG.com
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E-invoicing: No Penalties for Any Business in 2026


Facturation électronique : "une réforme de simplification de la vie des entreprises" - Depositphotos.com, image modifiée avec l'IA

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The countdown is underway, and the ticking of the clock grows heavy and oppressive in the headquarters of tourism companies.

If Laurent Abitbol, president of Marietton Développement, recently told us that two people work full-time for two years on implementing electronic invoicing, that is not the case everywhere else.

According to many executives interviewed, whether in tourism or, more broadly, outside of it, nobody is ready.

Far from a back‑of‑the‑envelope analysis, this is a real reality. According to the latest Generix barometer published with Exaegis, while nearly 90% of large enterprises claimed to be ready on July 1, 48.5% of French companies had not yet begun implementing the project.

And these figures also appear on the side of the Treasury (Bercy), which held a briefing on the topic, mainly to defuse the discontent surrounding the cybersecurity risk posed by the reform.

Among the companies that report VAT in 2026, i.e., 4 million entities in France, as of August 23, 2026, 58% of them were registered in the directory with their platform. This rate was 55% the previous week.

We are talking here about the core targets, the priority companies. The rate of registrations is advancing by several percentage points per week, so it is moving fast, says a member of the office of David Amiel, the Minister of Action and Public Accounts.


Electronic invoicing : “no penalties for any company”

In a few days, it will therefore be essential to have chosen a platform approved by the State that will aim to issue, “transmit and receive invoices in electronic format and extract the data useful to the administration but also receive and transmit transaction and payment data,” as explained on the government site.

This figure of 4 million must be weighed against the 11 million businesses present in France that should be VAT-liable, but are not all, for tax reasons.

Among them, there are many shells or operators that are no longer active, but also, undoubtedly, data quality issues. This includes many auto-entrepreneurs, small private real estate companies, SCI, etc. They are in practice less critical in implementing the reform. We are giving them more time and that makes sense. At this stage, more than 30% of these enterprises are registered in the directory with their platform, which is very satisfactory“, continues our interlocutor.

It would thus appear that after a slight ignition delay, the leaders have indeed started the forward march.

However, this reform is arriving at perhaps the worst moment, after repeated hacks of public bodies, including the DGFiP, which has triggered a large number of comments and fears.

This is not all, because it also takes place in a deteriorating economic context. The latest barometer published by Altarès clearly shows that our country is experiencing major difficulties, with a bleeding rate of business failures that the government is struggling to curb.

According to the association’s Entrepreneur Employment Observatory, the number of job losses is at its highest in the first half of 2026, with an increase of nearly 7% compared to the same period last year.

In these conditions, Bercy has chosen to play down the rollout of electronic invoicing. “September 1 is not a cut‑off date. It is not the landing of the reform, but its takeoff, its start. Thus, this date marks the first step of the reform, the second major one being September 2027.
A logical consequence of that, which also follows all the exchanges the minister has had in spring and summer with many professional federations, is to say that in 2026 there will be no penalties for any company.
The administration will take a supportive stance toward the reform
“, continues the office of David Amiel.


Electronic invoicing : “a reform to simplify the life of businesses”

And while Bercy had, for a while, asserted that this flexibility would apply only to structures that had shown a start toward compliance, this time the Ministry of Economy has been clearer.

Even companies that have taken no steps, and have not yet looked into electronic invoicing, will not face penalties, at least in 2026.

Leaders can breathe easy; they still have a few months ahead. Nevertheless, and as Laurent Abitbol told us, electronic invoicing, though heavy and costly in the short term, will bring benefits in the long run.

To read: Electronic invoicing: everything you need to know!

That is also the message the minister’s entourage wanted to convey. “We are talking about a structural reform, a deep modernization reform, a reform of competitiveness and simplification of business life.

The first beneficiaries of this reform are the companies. For them, it’s time saved, money saved, in many administrative processes related to invoicing, which can even poison their daily lives in their dealings with other private actors and with the tax administration.

Once the after-sales service closes, and reassuring messages are sent, the David Amiel office recalled several points about cybersecurity.

About two weeks ago, the DGFiP was hacked in a major, historic attack.

The requirements imposed on approved platforms are the highest in Europe, especially when compared with the two major countries that preceded us in implementing electronic invoicing, namely Italy and Belgium.

We imposed on them the ISO 27001 cybersecurity standard, but also hosting data under the SecNumCloud label, the reference qualification issued by the ANSSI, the National Agency for the Security of Information Systems.

This label imposes not only very strong security standards but also covers legal risks related to extraterritoriality
“, the team clarifies.


“We will not hesitate to suspend a platform whose security is unsatisfactory”

In the face of the explosion of cyberattacks targeting both private and public entities, it is essential to ensure that the sensitive data that will transit through the platforms is secured to the utmost.

The government has therefore imposed prerequisites that will be checked to make sure these actors are taking the necessary steps to protect invoices and information.

“To earn the trust of businesses and the French people, proof must be provided continuously that the requirements we have imposed are respected.

In order to monitor their implementation and ensure it works, platforms were asked to provide a post-production tracking point to the administration on the cyber aspect by the end of September.

The minister also indicated that intrusion tests would be generalized in the fall, as the ultimate proof within the ISO 27001 certification framework.

The administration will not tremble before suspending the operations of a platform whose security level is deemed unsatisfactory“, the minister of Action and Public Accounts’ office states firmly.

Reading that last sentence, sector leaders should not panic.

According to our contact, suspensions or any problem affecting a platform have been anticipated. Backup and portability systems have been planned for companies that would need to switch providers.

In addition, regarding the technical components implemented directly by the administration, Bercy has stated that several intrusion tests have already been performed and that more would follow.

The infrastructures have also been subjected to bug bounty tests, during which hackers push the installations to their limits to identify vulnerabilities, bugs, or underdoors.


Romain Pommier Publié par Romain Pommier Journaliste – TourMaG.com
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How Much Investment Is Needed to Start a Travel Agency?


Au-delà des obligations légales, plusieurs dépenses dépendront de la manière dont vous souhaitez développer votre activité - DepositPhotos.com, DragonImages

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L’ouverture d’une agence de voyages est une activité très réglementée. Les premiers frais concernent donc les obligations administratives. n
n
n La première est l’immatriculation auprès d’Atout France, obligatoire pour vendre des voyages. Son coût est de 295€ tous les trois ans. n
n
n Ce montant reste relativement accessible, mais l’obtention de cette immatriculation nécessite un dossier solide. Deux éléments sont indispensables pour que celui-ci soit accepté : une garantie financière et une assurance de responsabilité civile professionnelle. n
n
n La garantie financière protège les clients si l’agence n’est plus en mesure d’honorer ses engagements (faillite, cessation de paiement, etc.). Son montant dépend notamment du chiffre d’affaires prévisionnel. Dans la pratique, elle est souvent fixée autour de 200 000€, même si certains dossiers ont pu être acceptés avec une garantie de 50 000€. n
n
n L’assurance professionnelle, elle, coûte entre 300€ et 1 500€ par an, également calculée selon le chiffre d’affaires prévisionnel. Ces coûts sont lourds, mais non négociables : ils sont la condition pour vendre des voyages en toute légalité, et pour garantir la protection du consommateur. n
n
n Toujours dans les frais administratifs, il faut également prévoir les coûts de création de l’entreprise, généralement compris entre 200 et 600€, ainsi qu’un capital social suffisamment crédible. Même si aucun minimum n’est imposé, il est souvent conseillé de prévoir au moins 5 000€.


Costs to expect depending on your project

Beyond the legal requirements, several expenses will depend on how you plan to develop your activity:


a CRM : to manage your clients, quotes and bookings, software is almost indispensable. Several travel-focused solutions exist, with subscriptions between €50 and €100 per month.

a website : if you want to boost your online visibility, you’ll need a domain name and a website. If you build it yourself, budget around €300 per year. If you hire a professional, the budget typically starts around €1,500 and can exceed €15,000 depending on the features you want.

a visual identity : logo, graphic charter, colors… This is what will allow future clients to recognize you. Again, the cost can be nil if you do everything yourself, or vary between €300 and €1,500 depending on the provider.

marketing : online advertising, communication materials, trade shows, partnerships, referral partners or local press… The options are numerous and will depend on your development strategy.

a commercial premises : working exclusively online remains the most economical option. However, if you want to open a physical agency, you’ll need to add rent, utilities, renovations, supplies, and any salaries.

training : tourism is constantly evolving. It is therefore important to budget for ongoing training. There are specialized programs, as well as professional networks, associations (like Les Femmes du Tourisme) or cooperatives such as the EDV.

familiarization trips : if you want to become a specialist in a destination or a type of travel, it can be prudent to budget for trips on site, meeting local partners or taking part in educational tours. This is often what then allows you to offer truly differentiating trips.


From an outsider’s perspective, the travel agent profession may seem straightforward. Booking a hotel online appears easy, but behind each file lie significant responsibilities, adjustments, small attentions, emergencies to anticipate, and numerous skills to master.

You assume responsibility by sending clients off to destinations around the world. This is precisely why the profession is so strictly regulated: these obligations exist primarily to protect travelers.


Can you get started with a small budget?

The good news is that yes. In recent years, new models, already well developed in English-speaking countries, are gradually arriving in France.

They allow you to legally practice the travel agent profession without having to set up your own agency right away. The principle is simple: you attach yourself to an already registered agency, which provides you with its license, its tools and its legal framework.

Depending on the models, you can operate as a business introducer or sell independently under the agency’s license, depending on the tools made available to you.

Read also: Independent travel advisor: the keys to getting started!

This opportunity, initially reserved for tourism professionals, is gradually opening up to people from entirely different backgrounds, notably those undergoing a career change. This evolution makes it possible to start without being confined to the travel planner status, which remains limited in support and can be off-putting to travelers.

In return, dedicated training and privileged support are provided to guarantee client protection all the way to the destination.

Opening your own agency therefore often requires tens of thousands of euros when you add up guarantees, tools and business development.

Fortunately, that is no longer the only way to practice this profession. Today, there are models that let you start gradually, test your activity and develop your client base before, if you wish, creating your own agency.

EDV Barometer: Orchestra Reservations Rebound in August, but Summer 2026 Remains Lagging


Baromètre EDV - Orchestra : les réservations repartent en août, mais l’été 2026 reste en retrait - Photo ChatGPT

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Summer 2026 has not yet regained the levels of 2025.

According to the new Observatory of French Holidays EDV-Orchestra, departures recorded from August 1 to 26 show a 9.3% drop in the number of bookings and a 7% decline in business volume compared with August 2025. The rise in the average basket, from 2.6% to €2,287, only softens the decline.

However, the data reveal a positive signal: bookings made in August are rising again.

In August 2026, the number of bookings grows by 2.9% year on year while the business volume leaps by 7.6%. The average basket reaches €1,697, up 4.6%.

The average booking lead time indeed stands at 55 days, i.e., two days longer than in 2025. More importantly, the share of bookings made less than 30 days before departure drops to 46.2%, compared with 49.7% a year earlier. Conversely, bookings made more than 90 days in advance rise slightly, to 18.9% versus 18% in 2025.

The recovery in sales thus does not signal a mass shift to last-minute bookings, but rather a slight reintroduction of forward planning in booking behaviors, explains the barometer.


The infographic: numbers at a glance

Observatoire des Vacances des Français
The Travel Companies · Orchestra / Travelsoft
August 2026



01 August 2026 Departures

Confirmed slowdown compared to August 2025: business volume -7.0%, bookings -9.3%, average basket up (+2.6%) to €2,287. The rise in the basket does not offset the decline in volumes; the summer season remains downward oriented. Long-haul remains the most affected segment (-16.1% in bookings).

-7.0 %
Business Volume
-9.3 %
Number of Bookings
+2.6 %
Average Basket
€2,287
Geographic zones — August 2026 departures vs 2025
France
Medium-haul
Long-haul
Top 20 destinations — August departures (bookings by comparison with 2025)



02 August 2026 Reservations

Recovery in the trend after several months of decline: the business volume returns to positive (+7.6%), supported by a rise in bookings (+2.9%) and in the average basket (+4.6% to €1,697). The average booking lead time is 55 days, two days longer than in 2025.

+7.6 %
Business Volume
+2.9 %
Number of Bookings
+4.6 %
Average Basket
€1,697
46.2 %
Late booking < 30 days
vs 49.7% in 2025

18.9 %
Early booking > 90 days
vs 18.0% in 2025

Geographic zones — August 2026 reservations vs 2025
France
Medium-haul
Long-haul
Top 20 destinations — August reservations (bookings vs 2025)



03 September 2026 Reservations

To date, reservations for September 2026 departures remain below 2025: business volume -5.4%, bookings -5.8%, average basket almost stable (+0.4% at €1,959). Long-haul concentrates the sharpest decline (-16.6% in bookings).

-5.4 %
Business Volume
-5.8 %
Number of Bookings
+0.4 %
Average Basket
€1,959
Zones geographiques — reservations September 2026 vs 2025
France
Medium-haul
Long-haul
Top 20 destinations — September reservations (bookings vs 2025)

Traveler typologies — reservations September 2026
Solos
8.2 %
Bookings -2.0 % · €1,407
Duos
73.5 %
Bookings -6.6 % · €1,817
Families
5.5 %
Bookings -6.2 % · €1,564
Groups of friends
12.6 %
Bookings -4.1 % · €3,311

Categories of stays — reservations September 2026
Packages (excluding tours)
-4.7 %
Basket +1.3 % · €1,904
Accommodations
-8.3 %
Basket +4.6 % · €438
Tours
-13.1 %
Basket -0.6 % · €3,933

Top 10 destination cities — reservations September 2026

Source: Observatory of French Holidays — The Travel Companies · Orchestra / Travelsoft — August 2026
Departures & reservations August: 01/08 – 26/08/2026 · September: reservations 01/01 – 26/08/2026, departures 01/09 – 30/09/2026.
Data from travel agencies using the Orchestra platform (20+ brands, at least 2 years).

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Valérie Boned: We Won’t Be Able to Recover All We’ve Lost This Summer


Les EDV organiseront "un focus spécial sur la vente de la France" avec ADN Tourisme - Crédit photo : CE

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Following the outbreak of the war in Iran initiated by the United States, activity in travel agencies had contracted sharply, pushing some players to resort to short-time unemployment and to seek cash flow solutions.

Fortunately, the approach of the peak travel period has boosted demand and revived last-minute sales, to varying degrees depending on distribution networks.

The latest barometer from Entreprises du Voyage provides an early summer assessment. It highlights a sharp drop in departures in August 2026, but also an increase in bookings in that same month.

By contrast, trends for the rest of the year are positive.

From my discussions with members and the figures I have, I see that we will not catch up everything we lost this summer. However, the booking momentum for the coming months is moving in the right direction.

In terms of bookings for August, there were indeed many dossiers in the mountains and around the Mediterranean basin.

Thus, we are in positive territory for the late season, compared to the previous year. The momentum is fairly good.

The signal is rather positive, even though, cumulatively for the year, we remain negative. This means the sector is recovering“, explains Valérie Boned.


Incendies en Gironde : une dizaine d’agences de voyages concernées

This has allowed many businesses to regain some health, whereas in spring, furlough was on everyone’s lips, or nearly.

I haven’t seen any cash-flow or needs for short-time unemployment arise during the summer, except for the exceptional case of a few agencies in the Southwest, due to the wildfires.

There seems to be no longer concern about cash flow and activity in the sector
“, says the president of EDV.

Even if specialists in Asia are still suffering, the industry has saved face and appears healthier than in the weeks following the outbreak of the conflict.

Nevertheless, July was inevitably heavily affected by the terrible fires in Gironde, which burned a little over 47,000 hectares, i.e. twice the size of Marseille or four times Paris.

About ten agencies were affected by these fires.

We worked with Laurent Menenteau, an administrator of EDV Sud-Ouest, himself affected by the incidents. We identified the affected sales points, then we worked to support those located in the sectors hit by the fires.

If one of Laurent’s agencies had to close due to the fire’s progression, the others were not. However, they saw fewer visitors, thus experienced a drop in activity.

Then we have members who rent houses or properties and who faced cancellations. We therefore fought to find solutions for these various cases, notably regarding business interruptions
“, continues she.

On this point, the EDV looked at insurance contracts and unfortunately, for Valérie Boned, insurers’ solidarity in such a situation did not jump out, to put it politely.

L’État n’aurait aucun levier pour les faire bouger afin de couvrir les pertes de revenus de ceux qui n’ont pas été touchés par les flammes, mais dont l’activité a été plus ou moins amputée par la désertion des touristes et les préoccupations des habitants, davantage occupés à régler d’autres problèmes que leur futur départ en vacances.

Concernant les tensions de trésorerie, le gouvernement a fait des annonces afin de soutenir les entreprises de la région.


Climat : “Tout cela m’inquiète et interpelle beaucoup de dirigeants”

In addition to this picture of natural disasters, which are rising sharply and becoming more intense, add the heatwave that unsettled Tunisia, causing tensions in some hotels due to power and water cuts.

These events, which for the moment seem to have little direct impact on the clientele, worry leaders like Yves Verdié or François Piot. What about the president of the EDV?

It would be astonishing if this didn’t concern me.

We are facing several difficult subjects to handle, such as the relationship between climate change and our sector, in the long term. The industry tends to say: we’ll see how next year goes… We must undertake real reflections and move beyond small steps.

We study and talk a lot with Laurent de Chorivit, the co-CEO of Evaneos, but also with Nicolas Dayot, with whom we discuss the reconstruction of campgrounds, the prevention of events and the anticipation of what awaits us.

All of this worries and concerns many leaders.

I think that, until we feel client pressure on destination choices… I read a lot, we also work with Carbone 4, but reinventing models is complex.

And, moreover, climate change is a huge societal issue; it is extremely complex
, explains Valérie Boned.

A theme that is likely to become crucial to prepare the industry for the transformations that will occur over the coming decades.

It will probably be addressed during the debate organized for the 2027 presidential election by the Confederation of Tourism Stakeholders (CAT), on December 1st.

An event to be named “The Grand Oral of Tourism”.


Élection présidentielle : “le moment ou jamais de faire entendre la voix du tourisme”

This is the moment like never before to make the voice of tourism heard.

So, on that date, we will welcome all candidates for the presidential election, all day long. We have already heard feedback from the entourages of the political figures who will run.

We will demonstrate what we represent and what we expect.
“, affirms Valérie Boned.

Remind that the two rounds will take place on Sundays April 18 and May 2, 2027.

Because of this election, and to also give space to democratic debate and to allow members time to grasp the consequences, the next national congress of EDV should exceptionally be held after IFTM Top Resa, in September 2027.

Before that, the Finance Bill should soon grab headlines again in the news and perhaps also on TourMaG.com, depending on the government’s intentions.

During our interview with David Daniel, I conveyed a few messages.

Given the political and electoral context, there is a strong chance that the 2027 PLF will not be voted in the Assembly, so it will go through fast-track. That could mean the government’s bill becomes law.

Thus, we want no more taxes, whether new taxes or increases in the TSBA and others, but we also want visibility for businesses
“, sets as a course the leader.


Les EDV organiseront “un focus spécial sur la vente de la France”

Already, if new taxes or increases will be difficult to push through only a few months before a crucial election, Sébastien Lecornu has promised “a lot of discipline.”

Beyond political questions, the president of Entreprises du Voyage remains committed to the modernization of the union.

My aim is to speak to all those who are not members, to achieve maximum representation.

We will replicate the Business Travel Club, which is doing well, into events, with a few representative companies from this branch. We will launch it in September.

As part of the IFTM, we will sign an agreement with ADN Tourisme, together with the new president. It will be a partnership aimed at organizing a France Week, at the start of 2027, between our two unions and thus our members.

We are finalizing the project, but you know this is a very important topic for me. It will be a special focus on selling France with our partners,
” enthuses Valérie Boned.

A president who seeks to further refine the barometer which, after Orchestra, now covers activities with Civitatis and could soon include outdoor camping hospitality.

The objective is to institutionalize and strengthen this monthly meeting, as well as to provide a true reflection of the economic activity of our sector.

A busy roadmap, therefore, as September looms for travel agents.


E-Invoicing: A New Big Bang for the Tourism Industry


Facturation électronique : "plus d’angoisse que de problèmes" selon Valérie Boned - Depositphotos

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This Tuesday, September 1 marks the D-day, or rather the F-day, for electronic invoicing.

From now on, all VAT-liable businesses must be able to receive electronic invoices. To do this, they must designate an accredited platform for this type of operation, among the 149 authorized by the French government.

In addition, large companies and those of intermediate size, i.e., with more than 250 employees, will be required not only to issue electronic invoices but also to transmit transaction and payment data to the French administration.

This point will concern only a small number of names in the sector.

From a general standpoint, many players will not be affected as of September 1 by the reform.

I do not know the sector’s compliance rate, nor the level of maturity on the topic, but we have published a white paper and organized webinars on the subject…

Companies have been informed; it won’t be insurmountable. I think there is more anxiety than actual problems in reality
“, reassures Valérie Boned, president of the employers’ union.

Like the government, she stressed relaxing the tone around the month change and the implementation of the reform.


Electronic invoicing: “more anxiety than problems”

According to figures released by the French Treasury, among the 4 million entities in France that report VAT in 2026, 58% were registered with a platform as of August 23, 2026.

Read: Electronic invoicing: “no penalties for any company in 2026!”

Is the sector ready to face the day after?

We were at Bercy with Arnaud Fontanille (travel committee of EDV, editor’s note) and Lionel Weingaertner (tax committee, editor’s note) last week, as part of a discussion on electronic invoicing.

If there is no postponement of the reform, we have confirmation that, regarding business travel-specific issues, we will benefit from a long adaptation period.

For leisure travel agencies, in theory the reform was easier to implement, even if there were some technical subjects.

For aviation in a business travel context, the situation is more complex because the invoicing obligation weighs on suppliers, yet the information transmission chain through all intermediaries and up to the authorized platforms is not yet mature enough.

We have identified with these entities blocking points for which we do not have a solution,” the head of the group insisted.

And in response, the EDV obtained assurances from the Ministry of Economy.

The office of David Amiel, minister of Public Action and Accounts, reminded that September 1 is not a hard deadline but rather the launch of this fiscal revolution.

Beyond a transition period, the government reassured everyone: there will be no penalties for any company, the minister’s office affirmed.


Electronic invoicing: “no common ground found”

The administration also stated its intention to position itself as a facilitator of the reform.

Regarding the sector, a few issues remain regarding relationships with transportation.

The union president notably dismissed the myth of direct invoicing by SNCF to the final client.

A use case developed specifically for the sector allows the business travel agency to produce a single document gathering all the client’s travel expenses.

The main question remaining open, in both aviation and rail, is who will fund the development of the necessary technological tools to eliminate these friction points.

In the business travel area, there are many tools, back-office systems, and various technologies… that do not align with implementing electronic invoicing.

For the case 39 of this reform, which deals with an intermediary’s invoice covering goods or services provided by multiple sellers, we obtained an exemption from Bercy.

We are talking about a use case that did not exist before, and for which we obtained from the government the possibility for the business travel agent to maintain the link and invoicing with the client.


I told you what I told David Amiel: for 15 to 20% of cases with carriers, there is no solution
“, she reveals to us.

Thus, if the sector had not secured this exemption, the business travel client would have received thousands of invoices from carriers.

Thanks to lobbying, the sales outlets will provide a single document listing all services, followed by an annex document listing all expenses billed by suppliers.

On this issue, not everything will be finalized or optimized yet, as carriers face information complexity.


Electronic invoicing: no solution yet for SNCF groups

Between August 31, 2026 and September 1, 2026, we moved from a lack of invoicing for SNCF or Air France to electronic invoicing, with data exchanges between all parties.

One of the main friction points, with no solution at this stage, remains SNCF’s reserved groups.



It seems this activity is under the radar of the rail operator, as group organizers face many hurdles. Earlier this year, their portal was taken offline, leaving professionals without a solution.

Moreover, the events sector also faces issues that will need to be addressed.

For some topics, discussions are well underway. For others, it is more delicate.

We share the same objective, with SNCF and others, which is to implement the changes without disrupting the current operating model.

That said, it requires development, hence costs, and sometimes we do not reach an agreement. There are planned talks with the rail carrier to progress on groups.

Regarding applying the VAT regime for training with the OPCO, in the past refunds included VAT. Now, it must be excluded.

This is not strictly a matter of electronic invoicing, but it is essential to align for the reform’s rollout, in the case of employees undergoing training.

concretely, those who followed our recommendations will go through without hitches. For business travel, we also benefit from a tolerance.

The recommendation I want to share with your readers is to follow what we are doing, and everything will go smoothly, concludes Valérie Boned.


Romain Pommier Published by Romain Pommier Journalist – TourMaG.com
See all articles by Romain Pommier

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Jancarthier’s Departure, François Piot’s Resignation: What’s Happening at Manor?


"Je n’avais pas la dispo pour être présent aux réunions" a commenté François Piot,  pour expliquer sa démission du conseil d'administration de Manor - Depositphotos.com

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After 20 years of a rich relationship, Jancarthier has decided to leave Manor.

The information was revealed by our colleagues at La Quotidienne. The decision does not date from this rentrée, but from June.

The group, which comprises 150 employees, 51 points of sale and 130 million euros in turnover, will partially join Selectour as of January 1, 2027.

A major blow for the seahorse-branded label and a new development harder for the GIE Manor to absorb. Philippe Taieb’s presence at the last Selectour congress, in Cap, South Africa, has nothing to do with it.

The leader was then invited there as a friend of the Abitbol family, by Maggy, the mother of Laurent Abitbol, chairman of the board.

The decision is not due to this trip, far from it indeed. I was happy at Manor, I was an influential and respected boss, I was present on the board, the group was receiving handsome commissions.

Objectively, at that time, I had no reason to leave.
And then, I had a project to create a tool for monitoring suppliers. Moreover, this tool was delivered to Manor, so everything was fine
“, we share Philippe Taieb, president of Groupe Jancarthier.


Pourquoi Jancarthier quitte-t-il Manor ?

So why leave Manor? This question is on the lips of all GIE members.

The head of the group, specialized in tailor-made travel and business travel, confirms that he was not approached by Laurent Abitbol or Selectour.

In the article by our colleagues, it is indicated that this departure would be explained by ethical alignment reasons. What should be understood?

There were decisions that were taken which, in my view, and that’s my personal opinion, are not up to the image and the reputation of Manor.

I was no longer in sync with the management,
with the presidency. I decided, at a given moment, to go elsewhere
“, the leader tells us, not wishing to expand further.

For reminder, the voluntary network has taken on a new dimension for four years now, with the accession to the presidency of Grégory Mavoian.

A president unanimously re-elected in June 2025 after a first term and who has shown a fairly fair-play attitude when commenting on the departure of his former administrator to Selectour.

The network wishes him good luck and all the best in his projects“, he told us.

Succeeding Manor’s historic president, Jean Korcia, who is also CEO of Globeo Travel, the man who wished to revitalise and affirm the GIE’s standing in the French tourism landscape.

Following the rapprochement with Papmut, the GIE of Ready-to-Depart, in September 2025, the ambition stated on TourMaG.com was to “become the leading distribution network in France” by 2030.


Une présidence plus directive et des ego froissés ?

An ambitious objective which can also be understood in light of the network’s recent development.

In three years, the GIE’s turnover rose by 67%.

An increase partly explained by the rapprochement with Prêt-à-Partir, enabling Manor to reach 500 million euros in turnover in the leisure segment. A figure far from insignificant in France, placing the network between Leclerc Voyages and Carrefour Voyages.

To this is added the business travel activity, to reach a total turnover of 2.5 billion euros. Remember that Selectour retains a lead of an additional one billion, with 3.5 billion euros of turnover.

To read: Distribution: the war of networks is relaunched

At the same time, Manor wished to develop its services to improve support for its members.

However, this decision also clashes with the promise to return “100% of incentives to its members“, i.e., not to levy head-office fees to pay staff or the development of tools, as is the case with Selectour.

Nevertheless, members contribute to Manor’s financial needs according to their turnover.

Alongside this, there is also a presidency that is somewhat more directive than in the past, as we understood after several exchanges.


François Piot : “I did not have the availability to be present at the meetings”

A way of doing things that may have unsettled some of the elders, used to the more political and collegial approach of Jean Korcia, co-founder and former president of Manor.

However, this change of method is not necessarily a bad thing, especially for developing a company, but it can hurt egos, especially after 20 years of habits.

Moreover, last May, Jancarthier was named to the board following the departure of Voyages Paris Normandie from this body, her seat taking effect.

And he is not the only one to have left the board.

We learned that, at the same time, François Piot had also resigned from the Board of Directors.

I can confirm, I made this decision before the summer, simply because I did not have the necessary availability to be present at the frequent meetings that take place in Paris, living in the east of France.

I think I am more useful at Manor Loisirs than on the board.

There is no quarrel, I love Manor and I feel very good there. I continue to handle contract negotiations with tour operators. Manor is doing well, welcoming new members and constantly receiving requests.

Moreover, Manor Loisirs’ volumes, despite the context, are rising with all tour operators. This demonstrates our good momentum.

After all, Jancarthier will receive the entirety of his supercommissions, which is not always the case elsewhere“, we told François Piot.


Manor fêtera ses 40 ans à Venise !

The network will celebrate its 40th anniversary at the end of October 2026 in the prestigious setting of the Doge’s City.

And even if it would have preferred to avoid this episode, the congress already promises to be exceptional and is already fully booked, according to Grégory Mavoian.

It will be by far the biggest event ever organized by the network.

We have gone all out, with exceptional speakers and many surprises. We are fully booked, or even oversubscribed, as we have dozens of people on the waiting list. Everything is going well for Manor
“, concludes, with confidence, its current president.


Storytelling for Travel Agents: Tell Me a Real Story, No Tall Tales


Image générée par IA Chat GPT

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In the first episode, we talked about personal branding: the image you leave behind, the way you’re identified, what makes people want to trust you.

Today, we move to the second pillar: storytelling. And no, storytelling isn’t about spinning stories to embellish reality like a Titanic trailer, sunset, violins and the promise of eternal happiness as extra baggage.

Storytelling is much simpler. It’s giving meaning to what you do. It’s turning information into a living message, turning an offer into a projection, turning advice into useful content, turning a hassle into a lesson, turning expertise into concrete proof.

In plain terms, it isn’t about inventing a story. It’s about knowing how to tell the right one. And in tourism, there’s no shortage of material.


Your role is to restore meaning

A product sheet informs. A story makes it understood.

Saying: « A well-located hotel with a pool. » is information.

Saying: « This hotel, I would especially recommend to a family that wants to unpack, avoid long travel times and enjoy real comfort without spending their vacation in transit. »

There, you’re already telling something. You’re giving context. You’re helping the client to picture themselves. You’re transforming a technical spec into advice.

And that’s exactly where storytelling becomes useful. Because today, the traveler is overwhelmed by comparison sites, Google reviews, TikTok videos, platforms, influencers and promises of “best price.” He sees it all.

But he does not always understand what is truly meant for him. Your role is to restore meaning. A bit like in Men in Black: everyone sees the scene, but few really know what lies behind it.

In travel, behind a beautiful offer, there is often a detail that changes everything.

And this detail is often you who spots it.


Find all of JC’s best tips here by clicking here


Educating: Make it understood

A good storytelling doesn’t start with: “What am I going to tell?

It starts with: “What do I want to make them understand?

Example. You want to explain that an agency isn’t necessarily more expensive than booking directly.

You could write: “Using an agency doesn’t always cost more.” That’s true, but it won’t make a room jump up like a Freed from Desires chorus.

You could also tell: “This week, a client arrived with three tabs open, two hotels compared, a flight spotted and a real question: am I making a good deal or a mistake? By going through the file point by point, we found that the cheapest hotel was 45 minutes from everything, the return flight required an extra night, and baggage wasn’t included. In the end, the best price wasn’t the one they thought.

There, you’re no longer in argument. You’re in demonstration. And that’s much stronger.


Telling a hotel story is telling an experience

In our profession, details are essential: dates, flights, schedules, board basis, transfers, hotel category, terms. But that’s not always what triggers interest.

A raw offer says: “7-night stay with all-inclusive, direct flights, transfers included, 4-star hotel.

A told story offers:Do you want to travel with family without worrying about every meal, every transfer and every expense on site? This formula is for that: you arrive, you drop your bags, the kids head to the pool, and you can finally breathe.

The traveler no longer reads just a service. They picture themselves in it. As Forrest Gump would say, an offer is sometimes like a box of chocolates: what matters isn’t just the packaging, it’s knowing what’s inside… and whether the client will like the taste.


Behind the scenes: your best scenario


In tourism, our role isn’t to say yes to everything. Our role is to advise. And sometimes, advising means saying no.

No, this destination isn’t ideal at this time. No, this hotel doesn’t fit the profile. No, this cheaper offer might hide constraints.

When told intelligently, that “no” becomes proof of expertise.

People often ask me if I can find something cheaper. The answer is yes, sometimes. But my real role isn’t just to find cheaper. It’s to find fair. And sometimes the cheapest becomes very expensive when it doesn’t suit the traveler.

In Ocean’s Eleven, the plan works because every detail is thought through. In travel, it’s the same.


Storytelling must stay sincere!

Storytelling doesn’t mean writing a novel. A good narrative can fit in a few lines.

She absolutely wanted a seaside hotel. After discussion, she mainly wanted to be able to do everything on foot. So it wasn’t the beach that needed to be sought first, but the right neighborhood. That’s also our job: understand the real demand behind the demand.

Short. Clear. Useful.

A too-short correspondence, an out-of-the-way hotel, a transfer not foreseen, or an offer that hides constraints can become useful content.

Of course, we anonymize and respect clients. But we draw a lesson.

This week, a traveler thought they had found a great offer. On paper, yes. In reality, the arrival airport was two hours from the city, the transfer cost a fortune, and the schedules wasted nearly a day on site. A good offer isn’t just a price. It’s a coherent whole.


Storytelling is more about explaining to whom a destination fits… and to whom it does not fit.

I would recommend this destination to those who like to take their time and enjoy a true local atmosphere. On the other hand, if you’re looking for constant activity and very festive evenings, it may not be the best choice.

Storytelling must stay sincere! This is the key point.

Storytelling works when it is sincere. It should not turn a travel agent into a manufactured character, but reveal your view, your experience, your beliefs and your way of working.


Conclusion: tell simply, tell truthfully

At heart, storytelling isn’t about telling more. It’s about telling better.

Behind every offer, every hotel or every destination, there is a reflection. Our job isn’t only to reserve. It’s to listen, understand, advise, safeguard and accompany.

If we don’t tell our value, others will summarize it for us. So we might as well take control.

With sincerity, pedagogy, personality and hands-on experience. Because good storytelling isn’t about inventing a pretty story. It’s about telling the true value of your profession.


JC, whose real name is Jean-Charles Franchomme, has been working in the tourism industry for more than 20 years.

Since 2024, he is a sales and web executive for groups at Steam Evasion, where he leverages his dual field and digital expertise.

He is also the founder of the Facebook community “100% travel deals and expertise” which brings together 3,800 travelers.

An entrepreneur at heart, he also co-founded two influential Facebook groups in the sector: CDMV (Collective for the Defense of Travel Trades) and Helpdesk for Tourism Pros, which have become essential exchange spaces for professionals.

Summer 2026: Vacation Spending Boosts Retail Activity


La consommation des Français affiche une dynamique soutenue durant l'été 2026 selon SumUp - Depositphotos.com @Kitzcorner

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As the summer season 2026 comes to a close, French consumer spending displays sustained momentum.

This emerges from an analysis conducted by SumUp based on the transactions recorded across thousands of merchants in July and August 2026, compared with the same periods in 2025.

The fintech data notably highlight the weight of the dining sector, but also a solid performance in tourism and accommodation.

Regionally, Île-de-France stands out particularly for the growth of its business volume.

In July 2026, the activity of the merchants analyzed by SumUp rose by 17.4%, while turnover increased by 35.5% compared to July 2025.

The trend continued in August, with a rise of 11.1% in activity and 25.5% in turnover year over year. An evolution that aligns with the summer of 2025, when SumUp had already observed a growth of 35.1% in activity and 27.3% in turnover compared with summer 2024.


The restaurant sector remains the engine of activity

As in the previous summer season, cafes and restaurants are among the sectors showing the strongest gains.

In July, the sector records a rise of 24.3% in activity and a 45.5% increase in turnover compared with July 2025. The food trucks also benefit from this momentum, with +20% activity and +24% turnover.

The momentum continues in August. Cafes and restaurants show a rise of 13.6% in activity and 31.1% in turnover.

This performance extends the trend observed in 2025, when cafes and restaurants recorded a turnover growth of 31.4% and an activity growth of 45.8% over the studied period.


Tourism and accommodation benefit from the summer season

Professionals directly linked to holidays also profit from this consumption dynamic.

In July, activity in the accommodation and hospitality sector rises by 10.6%, while its turnover soars by 62.3% year on year. The tourism sector shows a turnover increase of 44.7%.

The trend remains positive in August, with tourism turnover up by 20.5% year on year. Accommodation and hospitality likewise register an increase of 36.5%.

For SumUp, these results illustrate the dynamism of the entire tourism ecosystem, supported by holiday and leisure spending during the departure and return periods of vacationers.

The analysis also highlights several peak periods during the season. Nationally, the week of 20 to 26 July 2026 constitutes the main consumption peak of the month. Activity then rises by 17% and turnover by 37% compared with the same week in 2025.

In August, the peak occurs during the week of 16 to 23 August, with a rise of 17% in activity and 35% in turnover year on year.


Île-de-France stands out in August

The performances vary across territories.

In July, the Pays de la Loire register a 31% rise in activity and a 48% increase in turnover. Bourgogne-Franche-Comté shows +18% and +40%, Bretagne +19% and +38%, while Nouvelle-Aquitaine progresses by 18% in activity and 32% in turnover.

The Île-de-France also ranks among the most dynamic regions in July, with +24% activity and +48% turnover.

In August, the Centre-Val de Loire confirms its progression, with +24% activity and +31% turnover. Brittany and Nouvelle-Aquitaine continue their growth as well, with +15% and +14% activity respectively.

The Île-de-France nevertheless retains a special place with a 44% increase in turnover, the strongest regional growth observed by SumUp on this indicator in August.

According to the fintech, this territorial distribution extends certain trends already seen in 2025, notably in several Western regions such as Brittany, Nouvelle-Aquitaine and Normandy.


A summer season favorable to merchants

For SumUp, these results reflect a solid performance of consumption in France despite the episodes of extreme heat recorded during the summer.

Summer 2026 confirms the solid state of consumption in France despite the heatwaves“, analyzes the fintech. The dining sector remains, according to it, the main driver of this momentum, while accommodation and tourism directly benefit from the summer season.

Beyond Île-de-France, the performances recorded in Pays de la Loire and the Centre-Val de Loire also testify to a momentum that goes beyond the main economic hubs. Expenditures related to holidays and leisure will thus have contributed to supporting merchants’ activity throughout the season.

EuroVelo 19: Cycling the Meuse Loops


Charleville-Mézières est une cité - Photo JFR

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Quand un itinéraire vélo démarre à Verdun, le cycliste sait à quoi s’attendre.

Verdun, c’est le théâtre de la bataille la plus meurtrière de la Première guerre mondiale, une boucherie de tranchées innommable, 300 000 soldats tués lors d’une année quasi entière, en 1916.

Impossible d’occulter cette histoire au moment d’enfourcher le deux-roues. D’autant que le territoire rend un hommage émouvant à ce drame, à travers plusieurs sites.

Centre mondial de la Paix, des Libertés et des Droits de l’Homme, citadelle souterraine, Mémorial de Verdun, ossuaire et fort de Douaumont, tranchée de Chattancourt…

Tous ces lieux de mémoire, situés dans un rayon d’une dizaine de km autour de la ville, sont accessibles à vélo.


Towpath and Forest Foliage

The EuroVelo 19 route is, thankfully, less daunting.

Up to Dun-sur-Meuse, the end of the first stage, 42 km from Verdun, it runs due north along the Meuse via a greenway laid as close as possible to the river, before continuing its course after Samogneux on minor roads.

The towpath, slick beneath the forest canopy, forms the constant backdrop of this family‑friendly and tranquil trail, a quiet to be rediscovered along the entire itinerary.

Dun-sur-Meuse isn’t an international tourism capital. That said, its row of houses along the riverbank has charm, and you’ll quickly learn that it was the birthplace of Jean-Robert Ipoustéguy, a Basque name that doesn’t quite fit the region but recalls the memory of this 20th‑century sculptor whose works are scattered around the world (Tokyo, Washington, Berlin, London, Paris…).

You can also rest by the Vert Lake, at Doulcon, and sample the beer from the craft brewery La Dunoise.


Local Brewing History

Step 2 continues its northward journey, using exclusively small rural roads. If we were on the Tour de France, we would call this a liaison stage.

Thus, an hour will be enough to reach Stenay, after discovering the splendid Romanesque church of Mont-devant-Sassey, the day’s main patrimonial highlight. On arrival, beer awaits: a museum tells you everything about the local brewing history, followed by, as the expected reward, a tasting of a fine local foam.

Day 3, objective Sedan. The route winds through prairie and woodland landscapes, always guided by the river’s undulations. After Pouilly, you leave the Meuse department and enter the Ardennes. A difference? None! The border is invisible as the path remains bucolic in the alluvial folds, skimming west the Argonne plateau.


Sedan Fortress

In Mouzon, a charming town with yellow limestone houses, a possible stop at the Wool Felt Museum. This fabric once brought wealth to the industrial city, alongside metallurgy. Remilly-Aillicourt marks the approach to a section of the Trans’Ardennes greenway. Sedan then comes into view and stands out as one of the trip’s highlights, with a visit to its mighty fortress.

Built from the 15th century onward, repeatedly reinforced, it could house up to 4,000 soldiers, ready to clash from this strategic site with the neighboring German Empire.

Sedan is also a reminder of the crushing defeat of 1870, when the French army, cornered, had to surrender to the Prussians. In short, after the legs, the mind gets a workout as you dive once again into French history. Don’t miss also exploring the drapery adventure by visiting the Sedan Tapis Point factory.


Charleville, Ducal City…

A quick hop further, here is Charleville-Mézières. Not that the 28 km separating the two towns are negligible. They still run along the river and even offer new pleasant breaks: the village of Donchéry; the marina at Vrigne-Meuse (from which you can rent license-free little boats to navigate the Meuse in summer); and the Ardennes Canal spur…

But Charleville-Mézières is such an astonishing city that it deserves a stop. “Upstairs,” you’ll find Charleville, a duchy-turned-principality enhanced by its remarkable Ducal Square with arcades, designed in the early 17th century by the brother of the architect of Place des Vosges—hence the obvious parallel. With its straight streets and brickwork, Charleville exudes a grace you wouldn’t suspect in these industrious Ardennes.

Charleville is also the homeland of Rimbaud. We will visit the museum dedicated to him, housed in the old ducal mill on the banks of the Meuse. As for Mézières, “at the bottom,” it is coming back to life. The successful restoration of the façade and the city hall square has given new vitality to this area, which should also benefit the nearby basilica Notre-Dame d’Espérance.

The continuation is pure cycle-tourist joy. EuroVelo 19 continues its gallop along the Meuse, following the valley that now intrudes like a notch into the Belgian plateau. A kind of hexagonal enclave, marked by an industrial history whose memory is recalled by the sound of the last operating forges.


Itinerary